Jump to content

Big thumbs-up to ASG Sports.


E1A104
 Share

Recommended Posts

Ordered a new pair of shoes on Monday, package delivered on Wednesday. Open the box and got sent a pair of MTB shoes instead of Road shoes. Called Lizle, explained what had happened and this morning received the correct shoes and a free t-shirt! Some might b|tch and say I should have received the correct order on Wednesday and I would agree, but mistakes do happen and the way it was handled was excellent. Lizle turned what could have been a lousy situation into a pleasant experience. :thumbup:

Link to comment
Share on other sites

  • Replies 34
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

must admit i also had a good response from them sent a e-mail last night asking some questions about their sunglasses and got a reply first thing this morning.

Link to comment
Share on other sites

Ditto!

I've dealt with Lizle on a couple occasions and the service is always brilliant.:thumbup:

Link to comment
Share on other sites

What is ASG's helmet replacement policy? I came off last weekend and connected the tar hard with my helmet, breaking it. :( My head didn't feel a thing. :clap:

Link to comment
Share on other sites

They have a helmet replacement policy - i think you pay 30% of the price for a new one if you return the old crash one. Speak to Lizl. Service is great!

Link to comment
Share on other sites

Contacted ASG and Lizle emailed back- no problem with the helmet replacement at any of its dealers. Delighted.

Link to comment
Share on other sites

Well I received lousy service from ASG and Lizle. I ordered a Pinna DOGMA explained I could not afford to pay and still have not received it :lol:

 

 

All jokes aside I ordered a pair of Sidi Ergo's late on Tuesday and received it the very next day thanks ASG!

Link to comment
Share on other sites

Well I received lousy service from ASG and Lizle. I ordered a Pinna DOGMA explained I could not afford to pay and still have not received it :lol:

 

:D:D:D

i tried the same with a FV5 :rolleyes:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

My Profile My Forum Content My Followed Content Forum Settings Ad Messages My Ads My Favourites My Saved Alerts My Pay Deals Settings Help Logout