Mojoman Posted August 31, 2013 Share I bought a bike last year Sept, in Jan of this year I noticed the rear part of the dual suspension setup had a crack in it between the chainstays. I took it back and got a new frame (front and rear parts), and it was an upgraded frame. Today I noticed my FD wasnt shifting too well, had a look and noticed the FD was resting on the chainstay, flip the bike over and again I have a broken frame! Would it be reasonable for me to either: a: Expect a monetary refund on the frameb: Expect a whole new frame, with carried over warranty, to sell on Personally I dont have much faith safety wise with this brand. And to be honest I am tired of hassles with the bike. Last time I had to buy a new BB and pay for the bike to be reassembled. This on a bike less than 12 months old. I dont want to name the brand as I still have to go through on Monday and sort this out but quite honestly I dont want them just to replace the rear triangle and call it quits. I Edited August 31, 2013 by Mojoman Link to comment Share on other sites More sharing options...
Johny Bravo Posted August 31, 2013 Share Name the brand. Link to comment Share on other sites More sharing options...
Meezo Posted August 31, 2013 Share Name the brand. There's "GHOST" on the rim Mojoman 1 Link to comment Share on other sites More sharing options...
Johny Bravo Posted August 31, 2013 Share You would not be unreasonable at all to expect a new frame. I ride a well known brand, and I know they would replace the frame. This is South Africa, we pay 10x the rest of the world for everything, give them 10x the ***. Link to comment Share on other sites More sharing options...
SamL1220 Posted August 31, 2013 Share There's "GHOST" on the rim Good spot Link to comment Share on other sites More sharing options...
Meezo Posted August 31, 2013 Share You would not be unreasonable at all to expect a new frame. I ride a well known brand, and I know they would replace the frame. This is South Africa, we pay 10x the rest of the world for everything, give them 10x the ***. Classic Edited August 31, 2013 by Meezo Johny Bravo 1 Link to comment Share on other sites More sharing options...
Jewbacca Posted August 31, 2013 Share See? This is what happens when you have silly things like suspension... pah! On a serious note, yes, a new frame and a written apology. Give them hell. Link to comment Share on other sites More sharing options...
Pusher Posted August 31, 2013 Share It needs a wash. r0adrunner 1 Link to comment Share on other sites More sharing options...
Mojoman Posted August 31, 2013 Share Could I claim from my insurance? Link to comment Share on other sites More sharing options...
Mojoman Posted September 1, 2013 Share It needs a wash. It regularly gets a wash, I only ride a dirty bike on the way home! But I was trying to sort out the shifting issues first! Link to comment Share on other sites More sharing options...
PhilipV Posted September 1, 2013 Share A mate of mine broke two Scott frames. second time round they were giving him *** and did not want to replace it. Said it was only a cosmetic crack. He eventually claimed from insurance and moved over to a Merida. Just because of that, all our friends moved away from riding scott. *edited for spelling. Edited September 1, 2013 by PhilipV Link to comment Share on other sites More sharing options...
Mojoman Posted September 1, 2013 Share mate of mine broke two Scott frames. second tine round thry wete giving him *** and did not want to replace it.he eventually claimed from insurance and moved over to a merida.just because of that, all our friebds moved away from riding scott.I am also thinking of going through my insurers. I think Ghost will just want to replace the rear triangle and be done with it. I have a very, very serious concern with my safety now, I may not be third time lucky! I am not a 20yr old free-ride maniac, I am 40, self employed and believe you are only in control when both wheels are on the ground but how safe are these bikes if I can break 2 in under a year in the hills of Magalies??!! Next time I could be in hospital for 6 months, no income and in serious trouble! And I am also tired of the standard riding joke with friends - 'So whats going to break today...??'!! Edited September 1, 2013 by Mojoman Link to comment Share on other sites More sharing options...
PhilipV Posted September 1, 2013 Share Mojoman, that was why he also switched. He did not trust it anymore. good luck. Link to comment Share on other sites More sharing options...
VicanZA Posted September 1, 2013 Share Mojoman do u mind me asking how much junk u got in the trunk? Edited September 1, 2013 by VicanZA r0adrunner 1 Link to comment Share on other sites More sharing options...
Mojoman Posted September 1, 2013 Share Mojoman do u mind me asking how much junk u got in the trunk??? Link to comment Share on other sites More sharing options...
King_Crispy Posted September 1, 2013 Share How heavy are you? Link to comment Share on other sites More sharing options...
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