Momentum Active Dayz

[Long Wheel Base]

On 1/9/2022 at 12:18 PM, Jackes said:

Has anybody been able to do a successful stress score on the app?  Sheesh these things we have to go through with momentum the beginning of each year with new things that does not work

Yes, did my 1st one last night. Scored 5. Point was allocated immediately. 

[Long Wheel Base]

On 1/9/2022 at 6:25 PM, Jackes said:

R25 per week partner voucher and a R125 monthly win voucher. So a R225 Dischem vouchers in my case, if I am correct with their new monthly wins 

You can also opt for R100 into multiply wallet if you don't want the R125 voucher. 

[Long Wheel Base]

On 1/9/2022 at 6:47 PM, bleedToWin said:

Can you combine the vouchers into one code? Going with 5 codes on a busy Saturday sounds like hell!

Unfortunately not. You select each voucher in the app and get sent an sms. All you do is tell the cashier you have an sms voucher and read them the number. They type it in and deducts. Very quick and easy. 

[Jackes]

So Momentum seems to have fixed the 6 active days for a weekly win on our profiles.  The issue came in when their system started to implement the 2022 weekly and monthly wins on our profiles the last two weeks of December, it should never have gone up to 5 in December.

It is down to 5 and it seems it will return to the 6 soon, herewith their feedback (which should've been communication together with the new monthly wins announcement at the and of last year already)  They keep on implementing stuff without communicating it to the members! 

 

"Please note that we deployed the new progression and regression rules for Weekly Wins. This means that the target cap of 5 Active Dayz for members earning Weekly Wins will increase to 6. This will only affect members who have received 5 Active Dayz last week and this week, where their goal next week will be 6.

 

If for an example you recorded 4/4 for Weekly Wins, then this should have been increased to 0/5. This is to encourage members to do more and achieve more. Active Dayz are still applicable, so members earn rewards for Weekly Wins and will also have points.

 

As this case did not increase by 1 additional day, this has been escalated. I am still awaiting feedback, thus the delay in my response to your query.

We have made a few enhancements to our weekly wins by introducing more personalized goals which would either increase or decrease depending on each clients activity level. This enhancement means that the target cap for members earning Weekly Wins has moved up to a 6, remember that the goal starts to decrease when a client become less active and does not continue to reach their goals.

 

In addition the goal of earning Active Dayz has never had a maximum of 4 but can members can reach 7 Active Dayz as there are 7 days in the week. The other reason for the increase  in target is due to the new Monthly Wins offering which offers members greater value for consistent performance. This ensures that the rewards are being allocated to the members who display the correct behavior based on the pre-determined outcomes of the program.

 

We have also addressed the difference in the Monthly Wins, where your profile displayed 2/4 and 3/4 in the last two weeks of December 2021 and currently displays 1/4. I will be sure to update you once the feedback is received."

 

 

 

[Long Wheel Base]

I see the points for having cover were loaded this weekend. 981 points as of today. My wife is doing her fitness test next week but mine is only due November. I need to start doing it every 11 months so I can do it early in the year and get the points early.

[Jackes]

Momentum and Multiply are really struggling this year....  😡

[Long Wheel Base]

51 minutes ago, Jackes said:

Momentum and Multiply are really struggling this year....  😡

What's up? Anything I can try assist with? 

[Jackes]

2 hours ago, Long Wheel Base said:

What's up? Anything I can try assist with? 

If you are a programmer and can assist them yes.

 

Their weekly wins and monthly wins is still a mess.   It does not pull through correctly and does not issue the treats sometimes.  

Safe dayz decides when it works and when not. 

And to top it all their systems screwed up our fitness discounts end of January and did us in with 10% on 3 life insurance and income protection policies premiums. 

 

 

[Long Wheel Base]

25 minutes ago, Jackes said:

If you are a programmer and can assist them yes.

 

Their weekly wins and monthly wins is still a mess.   It does not pull through correctly and does not issue the treats sometimes.  

Safe dayz decides when it works and when not. 

And to top it all their systems screwed up our fitness discounts end of January and did us in with 10% on 3 life insurance and income protection policies premiums. 

 

 

Do you have a momentum broker? We have a lady in our office that is a multiply specialist and all she deals with is assisting us planners with clients that have multiply queries. So if you have a broker, chat to them. If you dealing with the call centre, get a broker😉. 

With regards to the safe dayz, that could be your phone. There is an option to send a query from your phone with the details to IT. If you have done that, did they find a problem? 

[Jackes]

So unless I miss something big,  another year, another opportunity to screw us more....

Max discount on life insurance drops from 60% to 40%.  

In short, although the long-term protected discount is somewhat lower compared to that attainable on the 2022 Multiply Premier discount grid, it will be available without you having to fulfil the standard Multiply discount requirements

[boink]

46 minutes ago, Jackes said:

So unless I miss something big,  another year, another opportunity to screw us more....

Max discount on life insurance drops from 60% to 40%.  

In short, although the long-term protected discount is somewhat lower compared to that attainable on the 2022 Multiply Premier discount grid, it will be available without you having to fulfil the standard Multiply discount requirements

Morning, where are you seeing this detail please? I have heard that the points system is getting an "over haul" but not sure where to go to find out what hoops I need to jump through for 2023.

The Myraid discounts are the main benefit from where I am sitting.

Thanks

[Jackes]

7 minutes ago, boink said:

Morning, where are you seeing this detail please? I have heard that the points system is getting an "over haul" but not sure where to go to find out what hoops I need to jump through for 2023.

The Myraid discounts are the main benefit from where I am sitting.

Thanks

Myriad is (was) the biggest draw for me as well.  What is left of the advantages at least.  

They send an email.

I attach the one file, the other is too big, 7mb

2023 Long-term_protected_discount_client_communication_V2.pdf

[Dusty]

As I read the email, it is from 2024 unless they have made a typo???

[boink]

13 minutes ago, Jackes said:

Myriad is (was) the biggest draw for me as well.  What is left of the advantages at least.  

They send an email.

I attach the one file, the other is too big, 7mb

2023 Long-term_protected_discount_client_communication_V2.pdf 742.45 kB · 1 download

Thanks for sharing, not sure why this has not come my way yet. Thus bit: "most people can't be bothered with healthy heart etc." so we drop benefits for the ones who can be! Not great...

[Jackes]

8 minutes ago, boink said:

Thus bit: "most people can't be bothered with healthy heart etc." so we drop benefits for the ones who can be! Not great...

Exactly....

[Jackes]

In short, although the long-term protected discount is somewhat lower compared to that attainable on the 2022 Multiply Premier discount grid, it will be available without you having to fulfil the standard Multiply discount requirements such as paying membership fees, doing annual health and fitness activities and acquiring active days. This will effectively provide you with long-term premium certainty, for less cost and effort.

 

Less cost and effort you say, but you still have to do the fitness assessment for starters to be able to qualify for the lovely 40%:

• Tier 3: You need to have done a fitness assessment with a MaxFit result in 2021, 2022 and 2023.

 

I fail to see the less cost and effort, but I clearly spot the 20% more in premiums!