Customshelp Posted June 13, 2017 Posted June 13, 2017 if you guys need any help from SAPO i'd contact Shaida, she's been really great helping me out so far Shaida Lucas <Shaida.Lucas@postoffice.co.za> mikkelz 1
Raydek Posted June 13, 2017 Posted June 13, 2017 if you guys need any help from SAPO i'd contact Shaida, she's been really great helping me out so far Shaida Lucas <Shaida.Lucas@postoffice.co.za> Thanks Her poor inbox though, about to get bombarded
Customshelp Posted June 13, 2017 Posted June 13, 2017 Thanks Her poor inbox though, about to get bombarded she's on the ball this morning! ive seen some other email addresses on the interweb but none that respond as quickly as her
mikkelz Posted June 13, 2017 Posted June 13, 2017 Debbie Oppelt from the National Contact Centre was very helpful to me. She replied after I emailed socialmedia@postoffice.co.za I'd share her email address, but that seems a bit... uncool.
Customshelp Posted June 13, 2017 Posted June 13, 2017 Debbie Oppelt from the National Contact Centre was very helpful to me. She replied after I emailed socialmedia@postoffice.co.za I'd share her email address, but that seems a bit... uncool.i tried mailing her, she was little to no help. also took a couple days to reply
bertusras Posted June 13, 2017 Posted June 13, 2017 Wow so I actually had a reply from JIMC. Good day, The item is on hand in our office awaiting customs clearance and the local tracking number is RI000000000ZA. Captain Fastbastard Mayhem 1
Raydek Posted June 13, 2017 Posted June 13, 2017 Wow so I actually had a reply from JIMC. How did you get in touch with them?
bertusras Posted June 13, 2017 Posted June 13, 2017 How did you get in touch with them? I've been pestering their official email (JIMCCustomerServices@postoffice.co.za) every day since last week. Captain Fastbastard Mayhem and Raydek 2
dalem44 Posted June 13, 2017 Posted June 13, 2017 I've been pestering their official email (JIMCCustomerServices@postoffice.co.za) every day since last week.I tried an email to them today so hopefully I will get some feedback. I also mailed Debbie and the response just said that there has been no scan on said item but I must keep trying
Spock Posted June 13, 2017 Posted June 13, 2017 I must say that I am quite surprised that JIMC actually responded to my 3 emails to them over the past 3 weeks. Responses were 1-2 days later though, which is fine I guess. Clearance of my parcel took 6 weeks though...k@k but at least I got my stuff.
Raydek Posted June 13, 2017 Posted June 13, 2017 I tried an email to them today so hopefully I will get some feedback. I also mailed Debbie and the response just said that there has been no scan on said item but I must keep tryingI've been trying for 8 weeks. Sigh.
Nettie R Posted June 13, 2017 Posted June 13, 2017 I've been trying for 8 weeks. Sigh.Don't you have a local II tracking number yet?
mikkelz Posted June 13, 2017 Posted June 13, 2017 What are you guys importing?! I just had a parcel containing a wheelset and another containing two tyres and four tubes in 2 and 4 days respectively. Wasn't sure what to expect this time around, as the last time I ordered from CRC was a good 5+ years ago.
Raydek Posted June 13, 2017 Posted June 13, 2017 What are you guys importing?! I just had a parcel containing a wheelset and another containing two tyres and four tubes in 2 and 4 days respectively. Wasn't sure what to expect this time around, as the last time I ordered from CRC was a good 5+ years ago.I'm assuming they did not go via SAPO. I've also recently got items from CRC in days, totally dealt with by DHL though.
Patchelicious Posted June 13, 2017 Posted June 13, 2017 DHL service is amazeballs, SAPO service sucksballs bertusras 1
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