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Bikeinn...?


Elvis

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Posted

Have anybody had any experience with these guys?  Very good prices!

https://www.bikeinn.com/bike/novedades

My experience = Terrible after-sales service & poor communication.

Bought a pair of Shimano Di2 shifters which after being bled multiple times by three different shops were returned to Bikeinn for a warranty claim.
The claim started on the 24th of August and is still ongoing.   
Whenever I ask for an update I get a standard looking reply, I've tried to complain but this falls on deaf ears.
 
My advice is to avoid buying from these guys....
Posted

My experience = Terrible after-sales service & poor communication.

Bought a pair of Shimano Di2 shifters which after being bled multiple times by three different shops were returned to Bikeinn for a warranty claim.

The claim started on the 24th of August and is still ongoing.   

Whenever I ask for an update I get a standard looking reply, I've tried to complain but this falls on deaf ears.

 

My advice is to avoid buying from these guys....

Here we go the first thing a newbie does is moan,good luck with the local agents you will wait just as long.

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