Worst service from Eagle Canyon Cycles

[RocknRolla]

Hmm, I have had good service from them as well, not being a regular customer. They have sorted out a stuck caliper for me, staying open after hours to sort it out. Also received discount on mtb tyres as a walk-in.

 

They are not my lbs, I believe good service should have nothing to do with being a loyal customer ( whatever that means?)

 

Your 2nd hand bike, how much did you pay for it? What year model? Give us some specs so we can get a better understanding what kind of equipment youvare talking about.

 

 

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[Bonus]

I always had good service at Eagle Canyon and Chaunce (the son) stayed late more than once to get my bike finished for me on time.

 

Sorry to hear again that people are not getting good service.

[Brickleberry]

I have never had anything but great service and always been treated respectfully by both Chaunce and Conrad . Always helped me out in a fix , loaned me some pedals , sold me a super bike at a great price. I can't fault them.

[bmw1za]

Have to say that i get good service from Conrad as well as Chaunce too( In spite of not being the most regular customer), I even go as far as sending customers their way ( who thank me afterwards).

 

Obviously I cannot speak for the issue in question so I hope you find joy in the end.

[WR 1.0]

Same here, both Conrad and Chaunce have helped me out more than once. Chaunce has actually sorted out other bike shops faults for me

[WesleyR]

Also received great service from them on a few occasions.

[Sven137]

I have never had a problem with Eagle Canyon cycles ... they have gone out of their way to help me and if it's not fixed first time they will not charge for correcting the fault...

 

never had a problem with Conrad,  Chaunce or Shelly and find them honest, knowledgeable and friendly

 

Just spoke to Eagle Canyon Cycles and they have a totally different story and Conrad went out of his way to help...

 

I think it's disgusting that someone who didn't get their own way can slander a decent business online.

[Sven137]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

[Patchelicious]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

You work for Bell Pottinger?

[CAAD4]

Sven is that really you???

[BaGearA]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

Ha ! lol 

 

from what i hear it should be first on the list 

[Odinson]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

 

Who clicks on the second results page of Google?

[Craai]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

This is how:

 

http://www.google.com/search/howsearchworks/ You reviving the thread gave it every chance to be number one in the search results.

[pista]

How can this post trashing a decent Bike shop be second on google search ?

 

This is causing serious damage to a good shop and should be deleted

Seems like a few posts complaining about the service.Maybe the shop should jack-up their service or respond to the complaints.

 

https://community.bikehub.co.za/topic/169174-eagle-canyon-cycles/?hl=eagle+canyon

[Undun]

Been to ECC about 20 times now.

Excellent service everytime..

[IceCreamMan]

While inZA I had to pop in here a couple of times. Truly excellent service from Chaunce an the techs.