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Wahoo Tickr Strap - rust


CScribaSwayCycling
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Hi Guys,

 

Has anyone else encountered rusting on the Tickr belt clips?

 

I took mine off yesterday, and noticed that one of the 'button clips' have rusted and broken completely off.

 

The strap is just shy of a year old now, so i expect normal wear and tear, but a complete failure seems odd?

 

 

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Hi Guys,

 

Has anyone else encountered rusting on the Tickr belt clips?

 

I took mine off yesterday, and noticed that one of the 'button clips' have rusted and broken completely off.

 

The strap is just shy of a year old now, so i expect normal wear and tear, but a complete failure seems odd?

 

Drop wahoo SA guys a email, their after sales service is normally very good, this don't sound normal

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  • 5 months later...

I just had my Tickr fail on me. I suspected water damage from sweat. Originally thought it's just a dead battery, but when I opened it, I saw droplets on the inside of the battery casing and a new battery didn't do anything.

 

Super impressed once again with the Wahoo after sales service and quick response to replace the faulty unit. They're sending me a new one literally less than 24 hours after logging the issue with them! They requested that I smash the old one and send a pic as "proof of destruction" to make sure I'm not taking chances of scoring a free Tickr. When I smashed it, I found the inside looking like this.. Quite shocked that sweat could corrode the inside like this in less than 3 months!

 

post-119556-0-96815900-1591276712_thumb.jpeg

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  • 1 month later...

I just had my Tickr fail on me. I suspected water damage from sweat. Originally thought it's just a dead battery, but when I opened it, I saw droplets on the inside of the battery casing and a new battery didn't do anything.

 

Super impressed once again with the Wahoo after sales service and quick response to replace the faulty unit. They're sending me a new one literally less than 24 hours after logging the issue with them! They requested that I smash the old one and send a pic as "proof of destruction" to make sure I'm not taking chances of scoring a free Tickr. When I smashed it, I found the inside looking like this.. Quite shocked that sweat could corrode the inside like this in less than 3 months!

 

attachicon.gifWhatsApp Image 2020-06-04 at 14.57.37.jpeg

Instead of creating a new thread, I would like to add my voice of appreciation. 

I started having issues with my tickr, tried to resolve it, got great advice from Wahoo/ikhambi distribution. When that didn't help, they phoned me and told me that a new tickr is on its way.

 

They could have tried to play hard ball regarding the warranty (my unit was on the edge of the warranty period), but they didn't. This is how you keep customers.

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Quite shocked that sweat could corrode the inside like this in less than 3 months!

 

 

I recently had to have a corroded bottle cage riv nut replaced which I'm convinced is the result of extra activity on the IDT.

Seems sweat can cause some quick damage to metals.

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