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Zwift login issues on SA Fibre


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Encountering a random issue logging into Zwift today.


When using SA Fibre (webAfrica) I get a "user cannot login" issue. Get this on phone and Apple TV.


If I create a hotspot on my phone I can login and ride fine.


Fulgaz runs fine.


Anyone else experiencing this?


I know there is an issue with the under sea cable, wondering if they stopped traffic seen as gaming while they fix it.

Edited by Markellis
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I have been struggling on numerous sites. I think it may have something to do with a breakdown of an undersea cable linking S.A to the world


Local problems with slow internet speeds probably won't end soon: another breakdown has hit one of the two key undersea cables that connect South Africa to the global internet. 

In a freak occurrence, both of undersea cables are out of action due to separate failures – resulting in very slow internet speeds for some users since Thursday.

The South Atlantic 3/West Africa (SAT-3/Wasc) submarine cable, which links Portugal and Spain to South Africa, with connections to several West African countries along the way, has apparently been hit by a breakdown near  Gabon.

Meanwhile the West Africa Cable System (Wacs), which links South Africa with the United Kingdom, also along the west coast of Africa, saw an outage off the coast of Congo. 


But now, a second break has reportedly been found on Wacs - close to the UK.

According to a notification received by the Tertiary Education and Research Network of South Africa (TENET), that operates the SANReN network connecting the internet to South African universities, a second break in Wacs has been found – this time near the United Kingdom side.

“We hope to receive clarity on the end-to-end problem in the next few hours as previous reports indicated issues in the Congo area. This outage appears to have multiple problems,” it stated on its Twitter account.

Read: South Africa struggling with slow internet after two undersea cables failed - here's who is affected

IT engineers told BI SA that the SAT-3/Wasc cable may be physically broken at one point, with a number of different faults at other positions along the way.

Some local internet service providers are diverting traffic through another undersea cable, SEACOM/EASSy, which runs alongside the eastern coast of Africa. This is ensuring that South Africans can still access the internet, but it is also putting pressure on the SEACOM cable, causing slower internet traffic.

It is unclear when the Western African cables will be fully operational again. Customers of Telkom's Openserve, Axxess and Afrihost are among those affected.

Edited by Wil6
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Also had the same issue last night. I have Afrihost fibre. Pretty sure it has to do with the cable problem that is causing issues with international web access. I set my phone (Vodacom) as a hotspot and it worked - also surprised by how little data I consumed. 

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if you ping zwift latency is all over the place - up to 900ms. Which is very long. Just trying to get setup for tomorrow as the weather looks shite and its looking like the Wattbike is the better option.

Also had issues on Sunday connecting to Zwift (not so Swift...).

Switched to Rouvy with no issues!

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