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Posted

The new site looks good but its overly complicated. Why so many categories? Surely in most cases a stem is a stem? Why split everything into Gravel, Road Tri and MTB?

 

Also the picture thumbnails are too big when browsing on mobile, it just feels like you are scrolling endlessly and thats only on page 1 of however many. Infact in my opinion the thumbnail size when using the search function (showing search preview) is adequate, its only when you go into the specific item that you need a large image of the item.

Posted

Congrats on the new website

 

This request applies to many websites:

Please add a button where you can choose how many items in a list you would like to display when browsing (12, 24, 36 or all) and then be able to sort them on price or name or whatever.
I think that function used to be there on the previous website.

The other online shop has a 'Show All' button that doesn't do that and I find it incredibly annoying.

Posted

Hey EvoBikes - If you reading this - WTF are you going to sort the speed that your site loads at - Searching for stuff reminds of dial up speeds and waiting for paint to dry.

Site is alteady improved since the launch.

 

I am looking for 27.5 tires. Initially this search showed tires and various other items .... now it only shows tires and tubes.

 

Speed seems fine on this side. Wonder if somebody else could check speed ... maybe you have some issues on your side ?

Posted

Site is alteady improved since the launch.

 

I am looking for 27.5 tires. Initially this search showed tires and various other items .... now it only shows tires and tubes.

 

Speed seems fine on this side. Wonder if somebody else could check speed ... maybe you have some issues on your side ?

 

I have Cyclelab, CWC, Evo all open on different tabs - I finished my order and paid - Evo is still searching for the 1st item even after refreshing and deleting cookies - Their site has always sucked at speed - Obv nothing has changed 

Posted

I have Cyclelab, CWC, Evo all open on different tabs - I finished my order and paid - Evo is still searching for the 1st item even after refreshing and deleting cookies - Their site has always sucked at speed - Obv nothing has changed

Thats wierd.

 

Similar speed between Evobikes and BikeAddict on my side. Cant comment on CWC as I seldom use their websites ... quicker to pop into their store for me, given the lack of stock and service I hardly go there though.

Posted

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Why should I have to select clothing size when buying gloves.

 

This after waiting forever for the site to load on very fast fibre.

 

Get your product attributes sorted. It’s not rocket science.

Posted

Maybe some of the IT gurus have insight as to the different experiences .....

 

 

My experiences thus far:

 

1) search for '27,5" tires' (for my bike) ...

- takes about 7 seconds to load.

- delivers a WIDE range of products, but very few 27.5'' tires ....  :wacko:   :whistling:

 

 

2) one week later ...search for '26" tires' (for Maritz's bike) ...  search done on the MOBILE

- takes about 6 seconds to load.

- delivers a WIDE range of products, but very few 26'' tires ....  :wacko:   :whistling:

 

 

Now surely I KNOW Naas wont sign off on something this weird .... so I boot up the laptop and try again.

 

 

3) search for '26" tires' (for Maritz's bike) ...  search done on the COMPUTER.  Now I dont use the "search bar", but actually use the pull down menus ...

 

- Components, then Tires ...

- wait maybe 5 seconds for the next screen

- Along the side is a very nice drop-down menu, and you can actually select the exact size of tire you are looking for .... wait about 4 seconds for the screen with the list of tires.

- uhm ja .. NO .... it really would be noce if the list of available tires came up first .... bit strange to page through various screens to search for the few sizes that are in stock .... okay, so maybe it is because 26'' is not that popular, so I click on 29'' .... Oooops, still a list of out of stock items, and now the "other items" pops back onto the pages ....

 

 

 

4) With a slightly better understanding of how the site works, I go back to the MOBILE .... JIP, same pull down menus, and same functionality  .... but due to the screen size not as nice to navigate.

 

 

 

NOTE - I then also searched BikeAddict, and CWC-Online for the same items.

- hardly any difference in speed when downloading pages.  CWC being marginally the slowest.

- each have their own "style" to their layout .... slight bit of concentration and it falls in place.

 

 

 

My conclusions after two weeks of using all three sites :

- much of a muchness ....

- speeds very similar

- definately the odd glitch on the Evobikes search function

- ALL THREE - thanks for letting me know which brands and products you can get, but please make it easier to figure out what you have in stock .....

 

 

Disclaimer - I do often check prices online, but still do the vast majority of my purchases in shop, even at Evobikes.  Of the three shops Evobikes have the BEST in-shop service, so mayby I am biased after a few years of excellent service from Naas and Janos.  :thumbup:  Granted, the last few months have impacted my shopping habits ....

 

 

 

Following this thread it is very interesting to note a CLEAR cut divide, some clients have no speed issues with the site, and others consistently seem to struggle with slow downloads .... OR, is "5 seconds" just too long for some ?  (not as if the other two are any faster, on my computer)

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