Eddy Gordo Posted April 13, 2021 Posted April 13, 2021 That’s a bummer.... so no support for me in SA on the warranty etc. Insure your bike.
Eddy Gordo Posted April 13, 2021 Posted April 13, 2021 Then you have nothing to worry about. A warranty only gets you that far and also only if the supplier wants to entertain the warranty.
Bundu Ric Posted April 14, 2021 Author Posted April 14, 2021 While I am waiting for feedback from Pivot in terms of being able to order a frame directly from them, is there any other reputable overseas shops I can consider for a Pivot frame? Obviously searching, there is a ton, but dont want to end up with paying and never getting a frame from some obscure shop.
stefmeister Posted April 14, 2021 Posted April 14, 2021 While I am waiting for feedback from Pivot in terms of being able to order a frame directly from them, is there any other reputable overseas shops I can consider for a Pivot frame? Obviously searching, there is a ton, but dont want to end up with paying and never getting a frame from some obscure shop. Given the current situation in the bicycle industry, you'd be lucky if they even respond at all.
Bundu Ric Posted April 14, 2021 Author Posted April 14, 2021 Well that is how you deflate someone's bubble. Given the current situation in the bicycle industry, you'd be lucky if they even respond at all.
Danger Dassie Posted April 14, 2021 Posted April 14, 2021 Fluidlines just tol me they are no longer the agents for Orbea.Makes me a sad panda ... Love their range. SA is an over saturated market with bike brands though. Still, do believe there could have been a gap for a well supported and properly marketed brand like Orbea though, even with a tight range of product. Difficult margins to manage though, which for the brand owners might not be viable enough to warrant the effort.
DieselnDust Posted April 14, 2021 Posted April 14, 2021 Makes me a sad panda ... Love their range. SA is an over saturated market with bike brands though. Still, do believe there could have been a gap for a well supported and properly marketed brand like Orbea though, even with a tight range of product. Difficult margins to manage though, which for the brand owners might not be viable enough to warrant the effort. Orbea as a company has always been difficult to deal with. Both previous distributors have had several challenges in dealing with Orbea. In the end SA is a Cannondale, Giant, Scott and Specialized bedornnerd market. It will take a lot to change that and therefore give smaller brands the longevity in the market they deserve. Below these the options of Merida, titan racing, Silverback, Momsen is where the more budget conscious gravitate to.Orbea is seen as a boutique brand in SA. Its always been pegged in that space, sort of like an upper middle class mans Colnago. To succeed in SA a brand needs to compete directly and or topple one of the big 4
Muttley Posted April 14, 2021 Posted April 14, 2021 Complete Cyclist lent me this beast for the weekend back in 2016... Would love to build one!
Bundu Ric Posted April 14, 2021 Author Posted April 14, 2021 Hhhm where is that bike now? Complete Cyclist lent me this beast for the weekend back in 2016... Pivot.JPG Would love to build one!
Pieter1 Posted April 14, 2021 Posted April 14, 2021 Pity they dont do the aluminium frames any longer. But that steel hardtail!!! https://community.bikehub.co.za/topic/179739-guerilla-gravity/page-12If anyone orders a GG just order spares for alles. Will make it easier when something poefs. The o ring in the headset has perished and to find one that fits here in Brunei is a mission. Luckily GG is sending me some free of charge. Customer service there is super good tho.
Eddy Gordo Posted April 14, 2021 Posted April 14, 2021 If anyone orders a GG just order spares for alles. Will make it easier when something poefs. The o ring in the headset has perished and to find one that fits here in Brunei is a mission. Luckily GG is sending me some free of charge. Customer service there is super good tho.So far I am good. No issues here.
Pieter1 Posted April 14, 2021 Posted April 14, 2021 So far I am good. No issues here.My issues are my own doing and struggling to find replacements locally. I’m sure in SA it would not be such a mission.
Bundu Ric Posted April 14, 2021 Author Posted April 14, 2021 I dropped Pivot USA a note to ask them if I can purchase a frame from them seeing that there is no longer a distributor in South Africa. This was their reply. Thanks for reaching out! You are correct, we currently don't have a distributor in South Africa I'm afraid to say. At this time due to the broken supply chain that's a result of Covid 19 pandemic, we aren't selling frames until likely 2023 Please let us know if we can further assist!
DieselnDust Posted April 14, 2021 Posted April 14, 2021 so the only way is to get it through a US dealer
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