no idea, assume if you ask CWC then yes; cant honestly see how anyone is operating and GROWING their business without a online presence these days, it doesn't have to be a retail arm per se; but at least list what you stock and prices. Sure there are the exceptions who get along nicely without it, until they aren't. Spoke to a onliner recently and asked why they don't stock Shimano, and they told me; they aren't supplied with stock (not sure if its the full story, could be non payment or whatever) now if that is a decision that Shimano / coolheat has made to only supply physical brick and mortar shops and not to supply online retailers.... that would boggle my mind, again not sure if its the case or not. But no surprises with grey imports and CRC growing hand over fist. But when I walk into a bikeshop and two or three people are just idling around, and the mechanic is the only one busy, then I dont buy the song of, "then we need to appoint people to check on orders, pack and ship etc"... no, you just need to get your existing people to be more effective. But thats not something you say to any company in SA.
