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Posted

Hi

 

Just a quick rave about the great service from Janos @ Evobikes.

I bought 2 Geax Saguaro 29er tyres from Evobikes last year November.

I took them to my LBS last week to get fitted.

 

There was a problem where the tyres did not fit over my ZTR rims.

I thought my LBS was talking nonsense so I took it to another shop who said the same thing.

 

I phoned Janos explained the situation and asked if I can swop the tyres for road tyres, he said I must post the tyres to him and he will see what he can do.

 

A day later I got an email with my tracking number for my new tyres that's on their way.

 

Thanks Janos

 

Great Service

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Posted

I also just made some purchases from Evobikes, custom orders with a lot of help from Janos.

 

Super super service :thumbup:

Posted

Naas and Janos have built a lekker business there with proper customer service practices. A lot of places could learn from them

 

I have never used them, but I had respect for the way they reacted to a rant about them here on the hub. Well handled. Balanced and fair.

Posted

I have never used them, but I had respect for the way they reacted to a rant about them here on the hub. Well handled. Balanced and fair.

Wasnt cpt and thev almost sued, remember one thread going very pear shaped.... :whistling: and then the lawyers came out :P

Posted

They are pretty nice indeed, even though most of the products on their site are a bit more on the expensive side. Not really a site for your average Joe, I would say.

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