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Posted

Good Morning Hubbers,

 

It's funny that this thread has popped up because last week i sent my second hand Pinarello Dogma 60.1 in to my LBS to have the gromit in the frame that the bottle cage is screwed into replaced because the previous owner made it so tight that the actual gromit popped out when i was changing the cage.

 

So in it went and later they rang me saying they have to send it off to Pinarello South Africa to have it done because they are scared that they would crack the frame. Understandingly i said that's fine. Yesterday i got a call from the LBS saying that Pinarello have turned the bike away saying that the serial number is not registering on their system making it a fake.

 

Now reading this whole thread I have come to understand more about the Grey import/ Fake situation, but being in the freight forwarding industry I already understood quite a bit.

 

What i wanted to ask the members is this: If a bike is a Grey import it should therefore not be on the Brands serial numbering system in that country because it was not brought through the official channel ? Or am i wrong here. All i want to know is is the Bike a grey import or a FAKE. I have had a friend look at my bike who also owns a Pinarello but a newer one and he says it's not FAKE.

 

Today i am going to email the chap i bought the bike from and ask politely as I know with these second hand sales deals that go on people can generally get quite itchy about queries coming back after the purchase has been made.

 

Any advice here will be much appreciated. All i want in the end of the day is to have this issue resolved. I am not a serious racer and if the bike is a fake then so be it i can live with it because it is still a full carbon frame etc etc and Bottom line it works perfectly for me. But if it is so does anyone know of a good Carbon repair man in JHB ( northern suburbs) that i would be able to take it to and have it done seeing as Pinarello wont help.

 

 

Apologies in advance for changing the topic somewhat but i thought it was quite fitting to this thread.

Cheers

 

My understanding, even if it is a grey import the serial number will be on Pinarello's list of serial numbers which the local agents would have checked with.

 

There is nothing stopping a person from buying a real Pinarello overseas and bringing it back with them, this will also become a grey import, however the serial number will be on the central registry with Pinarello. Even if is not on the local agents serial number list it will be on Pinarello's which the local agent will have checked with.

 

If not on the local or the manufactures list then it will be deemed a fake.

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Posted

Good Morning Hubbers,

 

It's funny that this thread has popped up because last week i sent my second hand Pinarello Dogma 60.1 in to my LBS to have the gromit in the frame that the bottle cage is screwed into replaced because the previous owner made it so tight that the actual gromit popped out when i was changing the cage.

 

So in it went and later they rang me saying they have to send it off to Pinarello South Africa to have it done because they are scared that they would crack the frame. Understandingly i said that's fine. Yesterday i got a call from the LBS saying that Pinarello have turned the bike away saying that the serial number is not registering on their system making it a fake.

 

Now reading this whole thread I have come to understand more about the Grey import/ Fake situation, but being in the freight forwarding industry I already understood quite a bit.

 

What i wanted to ask the members is this: If a bike is a Grey import it should therefore not be on the Brands serial numbering system in that country because it was not brought through the official channel ? Or am i wrong here. All i want to know is is the Bike a grey import or a FAKE. I have had a friend look at my bike who also owns a Pinarello but a newer one and he says it's not FAKE.

 

Today i am going to email the chap i bought the bike from and ask politely as I know with these second hand sales deals that go on people can generally get quite itchy about queries coming back after the purchase has been made.

 

Any advice here will be much appreciated. All i want in the end of the day is to have this issue resolved. I am not a serious racer and if the bike is a fake then so be it i can live with it because it is still a full carbon frame etc etc and Bottom line it works perfectly for me. But if it is so does anyone know of a good Carbon repair man in JHB ( northern suburbs) that i would be able to take it to and have it done seeing as Pinarello wont help.

 

 

Apologies in advance for changing the topic somewhat but i thought it was quite fitting to this thread.

Cheers

 

Why not ask ASG for a full report? It is their brand and they will be the best to give you what you need.

Posted

My understanding, even if it is a grey import the serial number will be on Pinarello's list of serial numbers which the local agents would have checked with.

 

There is nothing stopping a person from buying a real Pinarello overseas and bringing it back with them, this will also become a grey import, however the serial number will be on the central registry with Pinarello. Even if is not on the local agents serial number list it will be on Pinarello's which the local agent will have checked with.

 

If not on the local or the manufactures list then it will be deemed a fake.

 

Importers of grey products would probably remove - if possible - serial numbers from grey products. Manufacturers would be able to trace the source of the "supplier" of the grey products to the local "importer", and take action against them. There was a local dealer mentioned earlier in this thread who ended up in court - case dismissed - who had grey import wheels which had the serial numbers removed.

Posted

Good Morning Hubbers,

 

It's funny that this thread has popped up because last week i sent my second hand Pinarello Dogma 60.1 in to my LBS to have the gromit in the frame that the bottle cage is screwed into replaced because the previous owner made it so tight that the actual gromit popped out when i was changing the cage.

 

So in it went and later they rang me saying they have to send it off to Pinarello South Africa to have it done because they are scared that they would crack the frame. Understandingly i said that's fine. Yesterday i got a call from the LBS saying that Pinarello have turned the bike away saying that the serial number is not registering on their system making it a fake.

 

Now reading this whole thread I have come to understand more about the Grey import/ Fake situation, but being in the freight forwarding industry I already understood quite a bit.

 

What i wanted to ask the members is this: If a bike is a Grey import it should therefore not be on the Brands serial numbering system in that country because it was not brought through the official channel ? Or am i wrong here. All i want to know is is the Bike a grey import or a FAKE. I have had a friend look at my bike who also owns a Pinarello but a newer one and he says it's not FAKE.

 

Today i am going to email the chap i bought the bike from and ask politely as I know with these second hand sales deals that go on people can generally get quite itchy about queries coming back after the purchase has been made.

 

Any advice here will be much appreciated. All i want in the end of the day is to have this issue resolved. I am not a serious racer and if the bike is a fake then so be it i can live with it because it is still a full carbon frame etc etc and Bottom line it works perfectly for me. But if it is so does anyone know of a good Carbon repair man in JHB ( northern suburbs) that i would be able to take it to and have it done seeing as Pinarello wont help.

 

 

Apologies in advance for changing the topic somewhat but i thought it was quite fitting to this thread.

Cheers

 

Make contact with Pinarello in Italy and ask them to check your serial number.

Posted (edited)

Why not ask ASG for a full report? It is their brand and they will be the best to give you what you need.

I have not read the article from the beginning. However I am surprised that ASG is not "driving" this issue of fakes , let alone grey imports Edited by Tromp
Posted

Good Morning Hubbers,

 

I

 

But if it is so does anyone know of a good Carbon repair man in JHB ( northern suburbs) that i would be able to take it to and have it done seeing as Pinarello wont help.

 

 

Apologies in advance for changing the topic somewhat but i thought it was quite fitting to this thread.

Cheers

 

Macarbi Racing at Wemmer Pan, JHB South www.macarbi.com

Posted

My understanding, even if it is a grey import the serial number will be on Pinarello's list of serial numbers which the local agents would have checked with.

 

There is nothing stopping a person from buying a real Pinarello overseas and bringing it back with them, this will also become a grey import, however the serial number will be on the central registry with Pinarello. Even if is not on the local agents serial number list it will be on Pinarello's which the local agent will have checked with.

 

If not on the local or the manufactures list then it will be deemed a fake.

 

Agree

Guest Karma
Posted

 

 

Macarbi Racing at Wemmer Pan, JHB South www.macarbi.com

 

Yeah....about that....

(Off topic)

Posted

Grey import=Product made in the Pinarello Factory or authorised manufacturer but brought into the country by a 3rd party and not the official agents.

The importer carries the risk with warranty issues.....as with the Online shop mentioned earlier.

 

Fake=Product made in China with no Pina quality control or testing.Almost no warranty cover and sells for 1/10th of the price of the original.

 

Am i wrong in thinking this?

Posted

Agree with contacting Pinarello in Italy, the reason its not on ASG records is probably because they only record bikes distributed through them.

Posted

Good Morning Hubbers,

 

It's funny that this thread has popped up because last week i sent my second hand Pinarello Dogma 60.1 in to my LBS to have the gromit in the frame that the bottle cage is screwed into replaced because the previous owner made it so tight that the actual gromit popped out when i was changing the cage.

 

So in it went and later they rang me saying they have to send it off to Pinarello South Africa to have it done because they are scared that they would crack the frame. Understandingly i said that's fine. Yesterday i got a call from the LBS saying that Pinarello have turned the bike away saying that the serial number is not registering on their system making it a fake.

 

Now reading this whole thread I have come to understand more about the Grey import/ Fake situation, but being in the freight forwarding industry I already understood quite a bit.

 

What i wanted to ask the members is this: If a bike is a Grey import it should therefore not be on the Brands serial numbering system in that country because it was not brought through the official channel ? Or am i wrong here. All i want to know is is the Bike a grey import or a FAKE. I have had a friend look at my bike who also owns a Pinarello but a newer one and he says it's not FAKE.

 

Today i am going to email the chap i bought the bike from and ask politely as I know with these second hand sales deals that go on people can generally get quite itchy about queries coming back after the purchase has been made.

 

Any advice here will be much appreciated. All i want in the end of the day is to have this issue resolved. I am not a serious racer and if the bike is a fake then so be it i can live with it because it is still a full carbon frame etc etc and Bottom line it works perfectly for me. But if it is so does anyone know of a good Carbon repair man in JHB ( northern suburbs) that i would be able to take it to and have it done seeing as Pinarello wont help.

 

 

Apologies in advance for changing the topic somewhat but i thought it was quite fitting to this thread.

Cheers

 

 

I have had similar issues with certain goods I brough tback from Europe when I returned to SA some years ago. A case in point being a Compex Energy EMS which I bought at Perry Sports in Den Haag. I recently needed to have the units battery replaced and the on board memory battery. I called up the SA distributor and they refused to take it despite it being a genuine unit. I emailed Compex and they sated that the distributor is their representative and that I should talk to a decision maker. I did call back and spoke to the branch manager who apologised and we made arrangements for my unit to be serviced. The problem arose because she said there are people who buy these units abroad, thinking its cheaper, but end up with units that are marked not suitable for our market and htey are unable to work on them due to language settings, or programming differences. They consider these units grey imports.

 

So back you to your PInarello, as a distributor ASG should be linked into the Pinarello factory serial nuber database and they can check whether it is a grey or a genuine fake. If the serial number is not on their listed on imported frames but is on the factories, then its grey. If its on neither databases then its fake an dyou were sold a lemon.

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