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Posted

Hi guys

 

Help me out with something, maybe the legal eagles...

I've picked up retailers inflate their prices when items go on sale.

For example, something is marked at R1000, so if I buy it, I pay R1000.

This product then goes on sale, and is advertised as follows :

WAS R1200, NOW R800, you save R400 or 33%.

When in actual fact you only really save R200 or 20%

 

Is this not wrong and in contravention of the Consumer Protection Act?

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Guest Karma
Posted

who does this?

share with us.

Posted

your right to protection against bait marketing

• Suppliers are not permitted to mislead consumers in respect of pricing, the nature, properties, advantages or uses of goods or services advertised, if such goods or services are not actually available for purchase or procurement in accordance with these standards.

 

If you can prove it, you can and should lay a complaint.

My partners in FMCG and he says that's a violation.

Posted

That is my sense as well, and some investigation on the act has revealed this:

 

Part E

Right to fair and responsible marketing

General standards for marketing of goods or services

 

29. A producer, importer ditributor, retailer or service provider must not market any goods or services -

 

a) in a manner that is reasonably likely to imply a false or misleading representation concerning those goods or services, as contemplated in section 41; or

b) in a manner that is misleading, fraudulent or deceptive in any way, including in respect of -

 

(iii) the price at which goods may be supplied, or the existence of, or relationship of the price to, any previous price or competitor's price for comparable or similar goods or services.

Posted

Hi guys

 

Help me out with something, maybe the legal eagles...

I've picked up retailers inflate their prices when items go on sale.

For example, something is marked at R1000, so if I buy it, I pay R1000.

This product then goes on sale, and is advertised as follows :

WAS R1200, NOW R800, you save R400 or 33%.

When in actual fact you only really save R200 or 20%

 

Is this not wrong and in contravention of the Consumer Protection Act?

 

Maybe the person drafting the advert was a graduate of the Cajees School of Marketing.

Posted

If caught out they'll just change the "WAS" to MSRP or RRP.

 

Similar to how groupon and the like started off with voucher at R50 for an item "priced" at R100, and then changed to "valued" at R100.

 

It's supposed to create a pricing anchor so that you feel it's a better deal than what it is... Consumer Behaviour Psychology 101 or rather the predictably irrational behaviour of consumers.

Posted

A little knowledge will go a long way. Anybody who judges a bargain by the "original price" rather than actual value for money deserves to have their money taken.

 

People are suckers for 99% OFF SALES!!!! and would rather pay R500 for a product marked down from R2,000 than R300 for exactly the same product marked down from R500.

 

Case in point - thehub. Post anything and you'll get at least 5 people offering you peanuts for your walnuts.

Posted

I am referring to an instance where the original price is inflated, nothing to do with the value of th item.

 

For example, something is marked at R1000, so if I buy it, I pay R1000.

This product then goes on sale, and is advertised as follows :

WAS R1200, NOW R800, you save R400 or 33%.

When in actual fact you only really save R200 or 20%

Posted

Like I said - base your value on the price they want not the inflated original price.

 

I don't bother with original price (inflated or otherwise) as it has nothing to do with the sale - how much money you give them is all that counts. If people are dumb enough to fall for the 99% off sales pitch they deserve to lose their money.

Posted

Like I said - base your value on the price they want not the inflated original price.

 

I don't bother with original price (inflated or otherwise) as it has nothing to do with the sale - how much money you give them is all that counts. If people are dumb enough to fall for the 99% off sales pitch they deserve to lose their money.

Yip...sales banners mean jack. what you pay them is all that counts

 

Sales at some online shops will still come in more expensive than non sale prices at other vendors. No and again something really cheap comes along...CWC doing ikons for 399 is an example of such a sale where its really discounted.

 

Know what you should/shouldnt be paying for consumables...will serve you well

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