samson99 Posted July 2, 2019 Share anyone else not able to populate the section for claiming a travel allowance. It won't let me populate my vehicle details. Any ideas? Link to comment Share on other sites More sharing options...
SURFER Posted July 2, 2019 Share My 2019 return wasn’t showing, and I remember having an option to select 2019 from a drop down menu. I’ll try find out from people at work that might experience a similar thing and post back here how to do it. thanks Link to comment Share on other sites More sharing options...
Hairy Posted July 2, 2019 Share anyone else not able to populate the section for claiming a travel allowance. It won't let me populate my vehicle details. Any ideas?because they (SARS) have seen your Endomondo commuter miles and have blocked this function for you samson99 1 Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted July 2, 2019 Share anyone else not able to populate the section for claiming a travel allowance. It won't let me populate my vehicle details. Any ideas? I feel your pain, got through to the call centre twice and was told "to give it some time" but the form is broken.I have tried the app, even installed a different browser, same story.Everything else is fine, just can't populate the travel claim section. Very frustrating...... Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted July 2, 2019 Share anyone else not able to populate the section for claiming a travel allowance. It won't let me populate my vehicle details. Any ideas? Out of interest, my IRP5 income section (which is automatically filled in and cannot be altered at all) only gives a lump income (Code 3601), no sub section indicating travel allowance received.This may be the problem, if its not indicated as a line item in income then we are being blocked from claiming against it, possibly???? Link to comment Share on other sites More sharing options...
s14phoenix Posted July 2, 2019 Share Have a section to complete to stipulate my income detail from local farming - I don't even garden... Steven Knoetze (sk27) and Hairy 2 Link to comment Share on other sites More sharing options...
Longbarn Killer Posted July 2, 2019 Share eFiling seems to be sorted out. I have about 6 profiles and the system still hasn't merged me, but the individual profiles still work on their own. Link to comment Share on other sites More sharing options...
samson99 Posted July 2, 2019 Share Out of interest, my IRP5 income section (which is automatically filled in and cannot be altered at all) only gives a lump income (Code 3601), no sub section indicating travel allowance received.This may be the problem, if its not indicated as a line item in income then we are being blocked from claiming against it, possibly???? Mine shows reimbursable travel allowance under code 3703. so who knows?? On the calculation page, must there show deductions for medical aid and so on? THought medical aid contributions are subtracted from overall tax. Link to comment Share on other sites More sharing options...
Frosty Posted July 2, 2019 Share thanksClick on Returns Issued Personal Income Tax (ITR12)Then, move to the far right of the screen - there's a dropdownSelect 2019Then click on Request Return. Link to comment Share on other sites More sharing options...
Frosty Posted July 2, 2019 Share anyone else not able to populate the section for claiming a travel allowance. It won't let me populate my vehicle details. Any ideas?Have you ticked the car allowance option on the wizard?You might need to refresh and then tick the option. Link to comment Share on other sites More sharing options...
travisza Posted July 2, 2019 Share For my personal returns and my business returns I've had no issues at all and prefer the new system. For my wife's business I can't even log in...username and password won't work. Talk about 2 different experiences. Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted July 2, 2019 Share Mine shows reimbursable travel allowance under code 3703. so who knows?? On the calculation page, must there show deductions for medical aid and so on? THought medical aid contributions are subtracted from overall tax. I had them confirm, travel allowance needs to be in the IRP5 under code 3701. My employee will need to amend, I can then refresh the data and submit. Link to comment Share on other sites More sharing options...
s14phoenix Posted July 2, 2019 Share Apparently as per SARS helpdesk the issues experienced means that even completed returns probably would need to be redone once the system is working. I have been told to give it to the end of the week before trying again... Bad news all around then... Edited July 2, 2019 by s14phoenix Steven Knoetze (sk27) 1 Link to comment Share on other sites More sharing options...
MrJacques Posted July 2, 2019 Share That's just insufficient testing and quality control before releasing a new version of the software Steven Knoetze (sk27) 1 Link to comment Share on other sites More sharing options...
Frosty Posted July 3, 2019 Share Eventually managed to view my calculation, so I was able to submit my return this morning. Hairy 1 Link to comment Share on other sites More sharing options...
SURFER Posted July 3, 2019 Share Click on Returns Issued Personal Income Tax (ITR12)Then, move to the far right of the screen - there's a dropdownSelect 2019Then click on Request Return. SARS.PNG Will try later today. Thanks Link to comment Share on other sites More sharing options...
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