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Posted
  On 12/7/2016 at 8:12 AM, Patchelicious said:

I have a problem with CWC

 

 

 

 

The Hub

 

http://bestanimations.com/Military/Explosions/nuclear-atom-bomg-explosion-animated-gif-6.gif

ha ha..I ordered something dec 2nd. And was just checking now and it still says processing ???? Really wtf! Now I have to chase them AGAIN !

 

ANYONE HAVE A DIRECT EMAIL ADDRESS FOR ME ?

Posted
  On 12/7/2016 at 7:04 AM, Grey Hubs said:

Did the last OP who complained about CWC and warranty get he's wheels back? No good getting a free set of tyres when you still don't have the wheels...I can't sleep at night until I know :eek:

 

Was there a Black Friday warranty disclaimer this time :ph34r:  

 

From the thread in question:

Hi all. Sorry if I wasn't clear from my side. They said they would replace it and give me some new Conti's and that happened on the day they said. That they did and gave me some brand new hoops and a set of GP4000's.

 

So it all worked out well and I am happy. In fairness it can all have happened quicker but when you read through the tread we all know that people make mistakes and this was handled well in the end so all I can say is that it ended well and I trust they learned from the experience.

 

Sorry for keeping the hubbers in the dark, I thought it was enough when I said they will replace them. But thanks for all the interest and the input, I really appreciate it. Just a sign of the passion that drives Bikehub.

Posted
  On 12/7/2016 at 7:04 AM, carbon29er said:

What happened to the stuffed shimano wheels and the free GP4000S tyres? Was that ever reported as resolved?

The guy got the wheels at the time of the thread. All sorted :D

Posted
  On 12/7/2016 at 10:54 AM, Nish4 said:

We had a problem with our black friday order. Picked up the phone and spoke to Melanie Willemse.

 

All sorted.

Thank you have mailed her and other with attached info of pop and order. If nothing back by this afternoon will then call her .
Posted
  On 12/7/2016 at 8:49 AM, 'Dale said:

Hey

 

It was a perfect storm at CWC during the Blackout Friday debacle

 

I'm surprised not more furious customers showed up in Hubville

people are too scared to post here...even if they didnt foul mouth cwc ?

Posted
  On 12/7/2016 at 11:22 AM, isetech said:

people are too scared to post here...even if they didnt foul mouth cwc ?

nah, they just patiently waiting for the big xmas sale :clap: :clap: :clap:

Posted
  On 12/7/2016 at 11:31 AM, Sparki 1 said:

nah, they just patiently waiting for the big xmas sale :clap: :clap: :clap:

 

I don't understand people.

 

I have built up a very good relationship with my LBS by supporting them over the years.......so much so that I don't have to wait for some sale to get discount, I get a much better price any day I phone or walk into my LBS than I would ever have got at a CWC Sale. 

Posted
  On 12/7/2016 at 11:39 AM, Hennie VR said:

I don't understand people.

 

I have built up a very good relationship with my LBS by supporting them over the years.......so much so that I don't have to wait for some sale to get discount, I get a much better price any day I phone or walk into my LBS than I would ever have got at a CWC Sale. 

me too :clap: :clap: :clap:

Posted
  On 12/7/2016 at 8:49 AM, 'Dale said:

Hey

 

It was a perfect storm at CWC during the Blackout Friday debacle

 

I'm surprised not more furious customers showed up in Hubville

I could but placed my order elsewhere.

 

Once bitten, twice shy, third time a fool but lesson learned.  ^_^

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