Brand loyalty - what would make you change?

[Heel Drop]

brand experience

 

Form the first time I walk in to servicing the bike to dealing with a claim - the complete brand  experience

 

I have ditched both Momsen (warranty)  and Spez  (this was more shop specific) failing on both above and will never go back to them ever

 

Loyalty comes when you have come through the whole process and still smile - why would you go elsewhere then - its freaking hard to find a overall good brand experience

[Heel Drop]

The only brand I am loyal to is Hope.. That sht has never let me down! 

 

Two sets of x2's ridden to hell and back

Two wheelsets with Pro 2s also ridden to hell and back! 

 

The most loyal and important for me is my not_so_LBS, those guys are awesome, make plans, fix things dont just replace them and are always down for some kakpraat! 

 

When it comes to frames, I like them to be made of Ti or Steel and preferably by hand! Not always possible and not always in budget! 

give me HOPE johanna HOPE johanna HOPE till the morning comes or JUST ti - awaiting this baby to be del from the Netherland TI TI

[Eugene]

I was forced to change loyalties when Raleigh stopped supplying quality bikes in SA

[DIPSLICK]

What about ethics, values and environmental reputation of the company?

I hoped you hugged the tree on the way to hugging your panda this morning

[HappyMartin]

The brand must be loyal to me. They want my money. Make stuff I need and support the product or I move on. Except for the Lions of course. GO LIONS !!!!!!!!!

[Eddy Gordo]

brand experience

 

Form the first time I walk in to servicing the bike to dealing with a claim - the complete brand  experience

 

I have ditched both Momsen (warranty)  and Spez  (this was more shop specific) failing on both above and will never go back to them ever

 

Loyalty comes when you have come through the whole process and still smile - why would you go elsewhere then - its freaking hard to find a overall good brand experience

Agreed, once you have a sour experience with a brand one tends to support another. However, it is a pity that these brands dont take this more seriously.

[BigDL]

I hoped you hugged the tree on the way to hugging your panda this morning

Really??

 

 

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[dewaldsss]

I think it all comes down to the support you get after the purchase.

Thinking back to my BMX days I owned a Trek vert4, frame cracked and they supplied a complete new bike.. TR30 i think... Was only expecting a frame but no questions asked.

 

These days the market is very competitive, so value for money whatever the brand is point no:1, second I would like to be assured that I'm getting a good back-up service for the day something goes wrong.

[Heel Drop]

I was forced to change loyalties when Raleigh stopped supplying quality bikes in SA

BMX INVADER was the business

[VicanZA]

Really??

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Hey Snow flake, SJW much?

[BigDL]

Hey Snow flake, SJW much?

Not at all, just don't put price before everything else. Knob

[Patchelicious]

Not at all, just don't put price before everything else. Knob

If price was the only factor, we would all be on Giants.

Which gets made in China, where it's ok to eat cats. So what now?

 

 

 

 

 

[BigDL]

If price was the only factor, we would all be on Giants.

Which gets made in China, where it's ok to eat cats. So what now?

 

 

 

 

 

Missing the point. As we said yesterday, I think we are in agreement. Just always interested in where the line is? Also don't like someone calling me names

[L.T.G]

If price was the only factor, we would all be on Giants.

Which gets made in China, where it's ok to eat cats. So what now?

 

 

 

 

 

a lot giggles this caused

 

Missing the point. As we said yesterday, I think we are in agreement. Just always interested in where the line is? Also don't like someone calling me names

meh... names... don't fret dude... 

sticks and stones however...

[BaGearA]

Oi it was friday yesterday , kalmeer nou asb.

[Patchelicious]

Missing the point. As we said yesterday, I think we are in agreement. Just always interested in where the line is? Also don't like someone calling me names

I promise you I am not. But we agreed, so now people can relax a little on that. The line you speak of is mine field of selective morality and hypocrisy, it is most definitely a topic that will end is name calling

 

This thread is about brand loyalty in general, not only about which bike manufacturers sponsors the Sea Shepard