V18 Posted March 23, 2022 Posted March 23, 2022 Titan does transferable warantee. And from what I can tell, they actually stick to it. Very impressed by the brand. OVERDRIVE, Eddy Gordo, babse and 1 other 3 1
Cyclingpilot Posted March 23, 2022 Author Posted March 23, 2022 17 minutes ago, Murrob said: I is also confused 🤔 Rush Sports have agreed to resolve the problem... Chadvdw67, Sid the Sloth, Vetplant and 2 others 4 1
corrie.kuilder Posted March 23, 2022 Posted March 23, 2022 Da Hub for the win again👍 Glad they sorted you out Lexx and swingTOpeddle 2
Sid the Sloth Posted March 24, 2022 Posted March 24, 2022 13 hours ago, Cyclingpilot said: Rush Sports have agreed to resolve the problem... This is good to hear, good on them. By the sounds of things they are doing more than they are legally required to in honoring the warranty outside of the original ownership?
Cyclingpilot Posted March 24, 2022 Author Posted March 24, 2022 7 minutes ago, Sid the Sloth said: This is good to hear, good on them. By the sounds of things they are doing more than they are legally required to in honoring the warranty outside of the original ownership? There is a fine line between "legally" right, stupid and what is fair and equitable. This bike is six months old, not six years old... one would expect a high value marque to want to protect its name in the market when the paint starts peeling off. I am reliably told this is a Santa Cruz trait. The bottom line is I had to go to social media to get a resolution, I did tell them I would do so if there wasnt a resolution, but, at least there is a resolution now!
babse Posted March 24, 2022 Posted March 24, 2022 good on them... will they do it for me if I don't come and lehub to name and shame? Vetplant 1
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