Hi Hubbers, If you're reading this it's likely you have noticed the site update we rolled out yesterday. While for the most part the update was smooth, we know change can be unsettling at first and, as with any new system, it's expected there might be a few early snags to address. Our team has been working through a few kinks and helping many of you who've reached out already. Thanks for all the feedback already shared via other threads, it has been noted and going forward we'll keep this thread open as the primary discussion on the topic. --- Here's a summary of what has changed and an invitation to share your feedback. Why the change?In short, the underlying platform is getting old. This presents risks around stability and security while limiting our ability to improve the offering in the future. We've got many exciting features and improvements in the pipeline, but in order to realise these ambitions we needed to rebuild the infrastructure. What has been updated?Classifieds: All new platformHome page: Revised look 'n feel, new platformForums, Events, Articles, Stolen Bikes: Minor update to look 'n feel (Header / Menu) Feature Highlights - Classifieds UpdateFully responsive design Everything you can do on a desktop can be done on a smartphone. Favourites Need to save an advert to revisit later? Add it to your favourites to bookmark it. We’ll also notify you if the price or status changes. Saved Alerts Looking for something specific? Save your search to receive alert notifications when matching ads are posted. Improved Rating System We’ve moved to a simple star rating system and built-in prompts to kick off the feedback process between seller and buyer. Chat Easily communicate with buyers and sellers on any device with context of the item being discussed. Improved category structure & filtering We've grouped bikes and components more sensibly while allowing more filtering options. For example, within Dual-suspension Mountain bikes there are now filters for riding style, e.g. Marathon/XC, Trail/Enduro or Downhill, Frame material and year model. The improved filters will take time to have a real impact as their usefulness depends on the data supplied in adverts which is missing on imported ads. How does it affect me?Log in You will need to login to the Classifieds and Forums separately, however your account details (username and password) will remain the same. We aim to better integrate this in the near future when the forum platform is updated. Advert data All your advert data (current and past) has been migrated to the new system and you’ll be able to login with your usual Bike Hub account details. Please check your ads and we'd suggest updating your Communication Preferences (Email and Phone number display on ads). Ratings & Feedback Your trader ratings will also be migrated to the star rating system (Negative rating = 1 star, Neutral rating = 3 stars, Positive rating = 5 stars). Private Messages All your PMs are still available on your forum profile, however new messages on Classified ads will be facilitated by the new Chat feature. Both PMs and Chat can be accessed via the user menu in the respective sections (click your avatar in the top right of the menu). Forum content All forum data (posts, topics, etc.) remains on the old platform Any questions, feedback or issues? Post in the comments or contact us via support@bikehub.co.za Alternatively, hit the Contact Support link in the footer.