Tumbleweed Posted August 16, 2013 Share Not questioning the integrity of evobikes, but that pic on the site is somewhat misleading. slowpoke and ChUkKy 2 Link to comment Share on other sites More sharing options...
Tumbleweed Posted August 16, 2013 Share You paid money for Avids. You definitely got ripped off. I saw that coming! Link to comment Share on other sites More sharing options...
avatar Posted August 16, 2013 Share agree with Peregrinate and all the rest, if rotors were included you would have had to specify size etc, or you would have been given the option of specifying rotor size when ordering. Also why dont you just contact them and ask them before running straight here and throwing all your toys out of the cot for two little rotors. why all the aggression these days here on thehub, you guys need to get on the bike and get rid of it there! Edited August 16, 2013 by avatar Link to comment Share on other sites More sharing options...
Meezo Posted August 16, 2013 Share agree with Peregrinate and all the rest, if rotors were included you would have had to specify size etc, or you would have been given the option of specifying rotor size when ordering. Also why dont you just contact them and ask them before running straight here and throwing all your toys out of the cot for two little rotors. why all the aggression these days here on thehub, you guys need to get on the bike and get rid of it there! Because it's Friday!!! Link to comment Share on other sites More sharing options...
avatar Posted August 16, 2013 Share also from what I can see on the picture, you definitely got a bargain because the picture shows one brake and you got two! Hairy, BrandonF_, Pants Boy and 4 others 7 Link to comment Share on other sites More sharing options...
Helpmytrap Posted August 16, 2013 Share I picked up a set of Formula R1's not too long ago for a friend, the only contents of the box were the brake set as above. And those are R4k brakes. So were you ripped off, no. Were your expectations met, no. Did you ask enough questions before ordering, no. Link to comment Share on other sites More sharing options...
jcmeyerSS Posted August 16, 2013 Share Not only the picture but the product description says rotors. Some brake sets come with rotors some dont. But these clearly do. Send a PM to Naas he seems like a solid guy. Maybe it was a packaging error. ChUkKy and Robodog 2 Link to comment Share on other sites More sharing options...
Vetseun Posted August 16, 2013 Share I must admit that my dealings with Evo have been very pleasant. Link to comment Share on other sites More sharing options...
shaper Posted August 16, 2013 Share should always go back to the supplier and ask for clarification and an answer before posting in a public forum!! Cuppa Bru 1 Link to comment Share on other sites More sharing options...
EVOBIKES ONLINE STORE Posted August 16, 2013 Share Hi Guys This issue was adressed yesterday already and I will post the EXACT sequence of events, but as most of you if not eveeryone know - NO ROTORS are included in brakesets except of they are particularly packaged that way. OP only phioned afterwards not before. It was also explained to him and the description clearly does not mention ROTORS as well as adapters etc. Sufficient to say that when he was unhappy we offered a full refund (no handling charge) and he is more than wëlcome to shop somewhere else. Below Janos's mail to him. You guys can determine if he was "ripped off". Oh yes - also ask him what he paid for said brakeset... Hope this clarifies the issue. " Hi Johan, I understand that in the picture it show’s a rotor as well. This is purely for illustrative purposes. When you phoned us you asked if it is only for one side or both. I then informed you that it is for a set. (meaning for front and back) If you scroll down to the bottom in the description it states the Rotor sizes that can be ridden with these brakes. If you look at any of our other disc brake sets for sale you will also see that no disc brake sets are sold with rotors unless it states “rotors included”. Rotor selection is a very personal thing most of the time and customers normally prefer to use a specific rotor that they like or are used to riding example...ashima, shimano, hope. We will not be sending you rotors for the disc brake set as no where it states that rotors need to be included in the brake set. We will however be prepared to supply you with rotors at cost price as discussed earlier today telephonically or you are more than welcome to return the brake set to us for a full refund. Please let us know how you would like to proceed. Kind regards, Janos koukie 1 Link to comment Share on other sites More sharing options...
Master216 Posted August 16, 2013 Share Avid normally comes with rotors and all bolts and adaptorsShimano just the brakes nothing else Eddy Gordo 1 Link to comment Share on other sites More sharing options...
shaper Posted August 16, 2013 Share If OP is unhappy then he has been offered a full refund and should take it. Am surprised he has not! Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted August 16, 2013 Share Hi Guys This issue was adressed yesterday already and I will post the EXACT sequence of events, but as most of you if not eveeryone know - NO ROTORS are included in brakesets except of they are particularly packaged that way. OP only phioned afterwards not before. It was also explained to him and the description clearly does not mention ROTORS as well as adapters etc. Sufficient to say that when he was unhappy we offered a full refund (no handling charge) and he is more than wëlcome to shop somewhere else. Below Janos's mail to him. You guys can determine if he was "ripped off". Oh yes - also ask him what he paid for said brakeset... Hope this clarifies the issue. " Hi Johan, I understand that in the picture it show’s a rotor as well. This is purely for illustrative purposes. When you phoned us you asked if it is only for one side or both. I then informed you that it is for a set. (meaning for front and back) If you scroll down to the bottom in the description it states the Rotor sizes that can be ridden with these brakes. If you look at any of our other disc brake sets for sale you will also see that no disc brake sets are sold with rotors unless it states “rotors included”. Rotor selection is a very personal thing most of the time and customers normally prefer to use a specific rotor that they like or are used to riding example...ashima, shimano, hope. We will not be sending you rotors for the disc brake set as no where it states that rotors need to be included in the brake set. We will however be prepared to supply you with rotors at cost price as discussed earlier today telephonically or you are more than welcome to return the brake set to us for a full refund. Please let us know how you would like to proceed. Kind regards, Janos Would seem OP has jumped the gun.Well handled Naas. koukie and divernick 2 Link to comment Share on other sites More sharing options...
YUMEYA Posted August 16, 2013 Share don't think rotors are ever included in a brake set. Yes it is.I purchased brand new brake sets from CRC and it came with rotors.Each brake was packed in a branded AVID box (Retail packaging) and within that each rotor came individually packaged in an Avid branded zip lock bag.And you get adapters depending on the rotor size. Also CRC informs you on their site if rotors are not included in the deal.In all fairness online stores should state whether the goods are OE or Retail packaged. It is an online store so he shouldn't have to call them. Where is the sense in that? Edited August 16, 2013 by YUMEYA whistler and Danger Dassie 2 Link to comment Share on other sites More sharing options...
Tumbleweed Posted August 16, 2013 Share Hi Guys This issue was adressed yesterday already and I will post the EXACT sequence of events, but as most of you if not eveeryone know - NO ROTORS are included in brakesets except of they are particularly packaged that way. OP only phioned afterwards not before. It was also explained to him and the description clearly does not mention ROTORS as well as adapters etc. Sufficient to say that when he was unhappy we offered a full refund (no handling charge) and he is more than wëlcome to shop somewhere else. Below Janos's mail to him. You guys can determine if he was "ripped off". Oh yes - also ask him what he paid for said brakeset... Hope this clarifies the issue. The description in the screen-grab posted does include rotors… Maybe it would be better for you to state something like "rotors not included". jcmeyerSS, Pants Boy, Danger Dassie and 1 other 4 Link to comment Share on other sites More sharing options...
JCG1 Posted August 16, 2013 Share Thanks I will definitely have to ask more questions before doing the mail order bride, don't want her pitching up with parts missing. Wet Ears and TALUS 2 Link to comment Share on other sites More sharing options...
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