Newguy100 Posted April 10, 2014 Share Lets talk warranty policy's, procedures and practices.. Which bike company's are on top of their game and which are in the gutters? Link to comment Share on other sites More sharing options...
'Dale Posted April 10, 2014 Share Like a lightning bolt from a summer sky. You start. Skylark 1 Link to comment Share on other sites More sharing options...
Wez-O Posted April 10, 2014 Share Mmm, I guess its down to the circumstance... I had a bad experience with Giant (Dragon Sports) a year ago but then again I've heard they are generally meant to be good with warranties. Cannondale I've heard a lot of good things about. Link to comment Share on other sites More sharing options...
Newguy100 Posted April 10, 2014 Share Lightening bolt indeed! Just curious and want to get a general idea of what sort of experiences people have had dealing with the different companies Seen a few warranty related queries flying around on the forum Link to comment Share on other sites More sharing options...
Newguy100 Posted April 10, 2014 Share I had a bad experience with Giant (Dragon Sports) a year ago but then again I've heard they are generally meant to be good with warranties. What was the bad experience? Link to comment Share on other sites More sharing options...
DIPSLICK Posted April 10, 2014 Share SANTA CRUZ BRILLIANT Ysterperd 1 Link to comment Share on other sites More sharing options...
TheV Posted April 10, 2014 Share Buy a Yeti, put anything Shimano (XT or XTR pref) on it, ride on Easton wheels.... and Fox suspensions and you ain't never gonna need no warranty... On a more serious note, I think the BEST company in SA/World to deal with regards to warranty must be GARMIN - they don't mess you around, they honour even "Grey" imports, and they are super awesome and take complete ownership with their products. Wasbeer 1 Link to comment Share on other sites More sharing options...
Flowta Posted April 10, 2014 Share So far GT has come to the party for me Super Sywurm 1 Link to comment Share on other sites More sharing options...
Pusher Posted April 10, 2014 Share Buy a Yeti, put anything Shimano (XT or XTR pref) on it, ride on Easton wheels.... and Fox suspensions and you ain't never gonna need no warranty... On a more serious note, I think the BEST company in SA/World to deal with regards to warranty must be GARMIN - they don't mess you around, they honour even "Grey" imports, and they are super awesome and take complete ownership with their products.Agree but what's going to happen now that they have outsourced their repair centre? Link to comment Share on other sites More sharing options...
TheV Posted April 10, 2014 Share Agree but what's going to happen now that they have outsourced their repair centre? Didn't know that ? I'd be very disappointed if they drop the ball now. Such a great product, hope they keep up their reputation. Link to comment Share on other sites More sharing options...
Spinnekop Posted April 10, 2014 Share Cannondale (Omnico in SA are the importers) is flawless. I have always had good honest replies from them with no hassles or issues. Link to comment Share on other sites More sharing options...
Mojoman Posted April 10, 2014 Share No issue with Ghost on the first frame warranty, didnt bother claiming on the second one, had enough.No issue with Omnico on a set of Tektro brakes on my GT a few years back.No issues with Omnico on the Fox fork and shock on my Giant, that was in the last few weeks. Link to comment Share on other sites More sharing options...
ScottCM Posted April 10, 2014 Share Cycle Science gets my big thumbs up!! Never any issues Lexx, Reg Lizard, jules1976 and 1 other 4 Link to comment Share on other sites More sharing options...
American Flyers Posted April 10, 2014 Share I don't believe the warranty because I have to fight with them to get replacement. If I don't fight wth them, they get away with it. Enough ! So I insurance my bike, if something happened, I let insurance people fight with them... Link to comment Share on other sites More sharing options...
Eugene Posted April 10, 2014 Share Omnico (GT, Cannondale, Mongoose, Schwinn) are legendary along with Silverback. There have been hundreds of complaints about Scott right here on the hub, mostly from chainstay issues and Scott's inability to supply replacement parts timeously. I guess they under estimated the high failure rate. Breezer 1 Link to comment Share on other sites More sharing options...
Eugene Posted April 10, 2014 Share I don't believe the warranty because I have to fight with them to get replacement. If I don't fight wth them, they get away with it. Enough ! So I insurance my bike, if something happened, I let insurance people fight with them...Insurance won't cover manufacturing faults, which is what the warranty is there for. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now