Tumbleweed Posted July 30, 2014 Posted July 30, 2014 (edited) I thought according to consumer act if purchased something without viewing before ( ie online) you can return in certain time, might be wrong but check it out No, not quite. You're thinking about unsolicited marketing and the cooling-off period. The crux is this issue is how the item was advertised. The condition "new" is obviously troubling. That's subjective - unless you look at the pic, of course - but this is clearly an "almost new" item (I'm being generous here). Private sales are a problem when it come to the CPA. There's no protection. Was the payment made to an individual or the shop? Edit: Had another look at Jeep's screengrab - it states "dealer". Hammer them, Bertus! PM me for some more advice. Edited July 30, 2014 by Tumbleweed LOOK695, MTBc, TALUS and 5 others 8
nickc Posted July 30, 2014 Posted July 30, 2014 Should have gone for less than 1/2 that price used, and quite obvious they have done time, I paid R1200.00 for one in similar condition (maybe a few more scratches) a while back.
rouxtjie Posted July 30, 2014 Posted July 30, 2014 Thanks for the headsup Bertus....please go and rate him as a seller and post a link to this thread. ChUkKy and nonky 2
DARK KNIGHT Posted July 30, 2014 Posted July 30, 2014 Name & Shame! and here we're all trying to create a healthy environment of trade & trust. chancers!
JXV Posted July 30, 2014 Posted July 30, 2014 Reading the first post I was thinking it is cosmetic damage you can live with....then I saw the pics. Seller has clearly taken advantage of the anonymity/separation factor in online sales. Prob hoping the buyer will cave bcos other options all cost more or take more time. Thanks for the heads up on this seller. nonky and Skylark 2
Cyklon Posted July 30, 2014 Posted July 30, 2014 New + dealer = certain expectation! I will make a point to stay away there now.... nonky, MTBc and Bman 3
ians H2Sport Posted July 30, 2014 Posted July 30, 2014 rip off for sure, give them a poor rating. Don't expect any assistance from Spez SA, they themselves need to learn a lot about customer service. This should not reflect negatively on Concept KZN, they are not related. Scotty P, ricochet_rabbit and Bman 3
HenryS Posted July 30, 2014 Posted July 30, 2014 Maybe everyone should post a link to this thread on the shop's Facebook page. I assume it is this one: https://www.facebook.com/pages/Concept-Cyclery-Melrose-Arch/325022657545148?fref=ts Scotty P 1
GrantRH Posted July 30, 2014 Posted July 30, 2014 Intentional misrepresentation = fraud Was the seller Concept Cyclery though, or someone who maybe works there and selling it personally? Whoever it is, they should be banned from selling on the Hub. CASSIE1975 1
Pabloesque Posted July 30, 2014 Posted July 30, 2014 I am pretty furious for his sake ... I know a few people over at Spez and seriously considering taking this much furtherdefinitely do this - its the only way this rubbish can be stopped. Also go to social media - they can't sue you for reporting facts. A complete legal defence to defamation is that the statements are true CASSIE1975 1
Scotty P Posted July 30, 2014 Posted July 30, 2014 Will take this further in the morning with renewed confidence thanks guys Bud, make a stink about it!! We had an issue here on the North Coast with one of our club members. Her hubby & her were on the receiving end of seriously rubbish service. Name & shame......................how are they going to sue for voicing your displeasure on social media..................#bullies CASSIE1975 1
Tumbleweed Posted July 30, 2014 Posted July 30, 2014 Maybe everyone should post a link to this thread on the shop's Facebook page. I assume it is this one: https://www.facebook...7545148?fref=ts Um, the Fourways branch is mentioned in the OP.
Brian Fantana Posted July 30, 2014 Posted July 30, 2014 ...refund on at least the courier which cost a further R500... Did they deliver it in a Lambo? Bliksem, R500 for overnight shipping on a small 2-3kg (depending on your packaging) parcel is a bit of a push. Skylark, L.T.G, nonky and 3 others 6
HenryS Posted July 30, 2014 Posted July 30, 2014 Um, the Fourways branch is mentioned in the OP. Oh. I don't know where Melrose Arch is. I assumed that CCMA in the user name would refer to the Melrose Arch shop. ChUkKy 1
NotSoBigBen Posted July 30, 2014 Posted July 30, 2014 Maybe everyone should post a link to this thread on the shop's Facebook page. I assume it is this one: https://www.facebook.com/pages/Concept-Cyclery-Melrose-Arch/325022657545148?fref=tsThis is why it is not safe to assume
Jeepdude Posted July 30, 2014 Author Posted July 30, 2014 Intentional misrepresentation = fraud Was the seller Concept Cyclery though, or someone who maybe works there and selling it personally? Whoever it is, they should be banned from selling on the Hub.have been INVOICED out by them. Newby had the piece of mind to ask for an invoice if anything goes pear shaped. I will post invoice here as well Skylark 1
Recommended Posts