Simon Kolin Posted May 21, 2019 Posted May 21, 2019 Hi Conrad Please will you do me a favour and give your son a lesson in Customer Service and Manners. He has such an atrocious attitude and really comes across as a total twat. I went to the sore today and asked him if Shelby was available. He replies "No" and offers no further help. I then ask him if he knows when she or you might come into the shop and he replies "I wouldn't know". No offer to contact either of you and find out. No offer if he could possibly help assist me in your absence. Seriously. It's not acceptable, and from this thread he's put quite a few members from ever returning to your store. Would be great if you could follow up. Thanks. Mr. G and BigDL 2
rorydewet Posted May 21, 2019 Posted May 21, 2019 Hi Conrad Please will you do me a favour and give your son a lesson in Customer Service and Manners. He has such an atrocious attitude and really comes across as a total twat. I went to the sore today and asked him if Shelby was available. He replies "No" and offers no further help. I then ask him if he knows when she or you might come into the shop and he replies "I wouldn't know". No offer to contact either of you and find out. No offer if he could possibly help assist me in your absence. Seriously. It's not acceptable, and from this thread he's put quite a few members from ever returning to your store. Would be great if you could follow up. Thanks.sorry you had a bad experienceeagle canyon is my lbshad nothing but good service from both chaunce and conradwill always use themnot saying you didnt have bad servicejust saying my experience has been total opposite WR 1.0 1
love2fly Posted May 21, 2019 Posted May 21, 2019 All you need to do to assess a bike shop, well their workshop is have a quick squizz ....is there tons of stuff lying around or is there a place for everything and everything in its place... I rest my case...
Patchelicious Posted May 21, 2019 Posted May 21, 2019 (edited) Hi Conrad Please will you do me a favour and give your son a lesson in Customer Service and Manners. He has such an atrocious attitude and really comes across as a total twat. I went to the sore today and asked him if Shelby was available. He replies "No" and offers no further help. I then ask him if he knows when she or you might come into the shop and he replies "I wouldn't know". No offer to contact either of you and find out. No offer if he could possibly help assist me in your absence. Seriously. It's not acceptable, and from this thread he's put quite a few members from ever returning to your store. Would be great if you could follow up. Thanks.Seems the more things change the more they stay the same. Was hoping that the son would grow up and as he got older.... Edited May 21, 2019 by Patchelicious
Patchelicious Posted May 21, 2019 Posted May 21, 2019 I have been in there only twice. The second time was certainly the last time I will go. I just don't like the shop. Luckily I work in Edenvale so I now make use of Ridgeway Cycles which is the subject of another thread which is only complimentary! Have a Koeksister/Koesister/Koeksuster Miss you bud! ???? Long Wheel Base 1
coppi Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything......... Ispeed_V and jdwet1980 2
Patchelicious Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Now that’s a measured reaction ???????? ChrisF, arendoog, DarrenV and 10 others 13
TheKaiser Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Well that’s an emotional outburst if I ever saw one. What’s your story here? Own a shop that’s getting bad reviews? DarrenV, Warthog whisperer, HuckNorris and 5 others 8
Jaws677 Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........I've experienced the same at ECC. Luckily I found Josh 5km down the road. Patchelicious and Tromp 2
King_Crispy Posted May 21, 2019 Posted May 21, 2019 (edited) The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Be nice Edited May 22, 2019 by King_Crispy Pieterlab1 1
Jewbacca Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Sjoe... I own a couple of businesses which rely on customer service and return clients. I deal with most of the clients myself daily. It is difficult sometimes, but if that's your job, you need to learn how to do it properly. If I was a surgeon with shaky hands or an engineer who sucked at Math no one would hire me. Why is it any different when the skill set required is manners and disposition? ChUkKy, eddy, Dusty and 8 others 11
V12man Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Maybe you should add more water next time... Patchelicious, Odinson, Wayne pudding Mol and 4 others 7
BigDL Posted May 21, 2019 Posted May 21, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........Did you have a bad day or something? In a world where prices online are generally pretty unbeatable and there is a bike shop on almost every corner, you’d better offer good service to try and differentiate yourself. DarrenV, ChrisF, Patchelicious and 1 other 4
throttles Posted May 22, 2019 Posted May 22, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything......... With that attitude you wouldn't deserve a cent of my hard earned cash.. It's this attitude that chase people out of your store and into the stores of your competitors. People open stores to make money, deliver a service and supply a need or want. Not to make people question whether they should share the same planet as you. Grow a pair and do your job, and if you're having a bad day take a time out go watch those youtube vids with the cute animals or something.. But get over yourself or get another line of work.. Odinson, Patchelicious, Jacoo and 3 others 6
Mojoman Posted May 22, 2019 Posted May 22, 2019 The usual “ bad service did not get my ass licked at a bike shop story “Open you own effen store and see how good you are, idiots!!!!!Many of you are probably not even credit worthy to open anything.........With that kind comment I assume you already have one.... Odinson and Patchelicious 2
Patchelicious Posted May 22, 2019 Posted May 22, 2019 (edited) Well that’s an emotional outburst if I ever saw one. What’s your story here? Own a shop that’s getting bad reviews?The chap who actually owns the shop is a solid guy. Edited May 22, 2019 by Patchelicious Mr LOOK, Ispeed_V and TheKaiser 3
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