usxorf Posted January 31, 2017 Share Just think about it as a feature... You don't have to line your saddle up 100% perfect. Link to comment Share on other sites More sharing options...
berg_fiets Posted January 31, 2017 Share Just think about it as a feature... You don't have to line your saddle up 100% perfect. HAHA Link to comment Share on other sites More sharing options...
T-Bob Posted January 31, 2017 Share Currently massively disappointed with the reliability of the Giant Droppers and the level of customer service from Giant SA. No2 (the warranty replacement for no1) has failed within 6 month, no cartridges available and again they not making the warranty process easy by putting the onus on the customer for documentation that is between the agents and the bike shop. Link to comment Share on other sites More sharing options...
Alouette3 Posted February 14, 2017 Share Anyone got a Giant Dropper Gen 2(black stanchion) internal cartridge, dead or alive. Want to see if it can be made fit my old Gen 1 that Giant discontinued the cartridges for. Want to compare the 2 side by side before I get Giant to order the part for me and fork out my Randela's Link to comment Share on other sites More sharing options...
Murderotica Posted February 28, 2017 Share Currently massively disappointed with the reliability of the Giant Droppers and the level of customer service from Giant SA. No2 (the warranty replacement for no1) has failed within 6 month, no cartridges available and again they not making the warranty process easy by putting the onus on the customer for documentation that is between the agents and the bike shop.Ya I can second this. My post lasted about a month before it permanently sank, never stayed up. Giant SA are useless! They didn't have stock of posts or cartridges for over a month, had to wait 5 weeks for a replacement cartridge. Just got my replacement after the repaired one didn't last one ride. Holding thumbs this replacement lasts a bit longer! Sent from my Nexus 5X using Tapatalk Link to comment Share on other sites More sharing options...
Bomberman Posted February 28, 2017 Share Recently purchased a second one and now it seems to have a bit of an issue. Its been set up to run internally and worked fine for about 4 times, now it wont stay locked in position. Could it be the cable tension? Link to comment Share on other sites More sharing options...
Murderotica Posted February 28, 2017 Share Recently purchased a second one and now it seems to have a bit of an issue. Its been set up to run internally and worked fine for about 4 times, now it wont stay locked in position. Could it be the cable tension?That's what mine did, just sinks when you sit on it? Send it back if it's under warranty. It seems they are not reliable at all Edit: I got lbs to check it out, cable tension, etc and they had no joy. Ended up with a replacement one now, hopefully it goes better than first one Sent from my Nexus 5X using Tapatalk Link to comment Share on other sites More sharing options...
Runbikeswim Posted February 28, 2017 Share Giant should just refund everyone, worst product ever! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Bomberman Posted March 1, 2017 Share That's what mine did, just sinks when you sit on it? Send it back if it's under warranty. It seems they are not reliable at all Edit: I got lbs to check it out, cable tension, etc and they had no joy. Ended up with a replacement one now, hopefully it goes better than first one Sent from my Nexus 5X using TapatalkOk checked the dropper after I posted here and ja, my own stupidity. I accidentally over tightened my cable clamp stopping the cable from moving. Link to comment Share on other sites More sharing options...
berg_fiets Posted March 1, 2017 Share Have had a few issues with mine; able to fix most of them. Staying locked -> To little cable tensionNot wanting to lock -> To much cable tension or time to replace the hose/cableStruggling to drop or slow pop-up -> Dry inner shaft. Dismantle and grease the bottom half of the dropper inner once cartage has been removed + clean and grease upper part of shaft once top seal has been screwed off. Only thing I have not been able to fix is the excessive play... Link to comment Share on other sites More sharing options...
Meezo Posted March 1, 2017 Share Have had a few issues with mine; able to fix most of them. Staying locked -> To little cable tensionNot wanting to lock -> To much cable tension or time to replace the hose/cableStruggling to drop or slow pop-up -> Dry inner shaft. Dismantle and grease the bottom half of the dropper inner once cartage has been removed + clean and grease upper part of shaft once top seal has been screwed off. Only thing I have not been able to fix is the excessive play... mine exactly the same, many a guys having issues, all of which i resolved doing this! the side to side play on mine not excessive yet, but is there Link to comment Share on other sites More sharing options...
T-Bob Posted March 1, 2017 Share Finally got my cartridge replaced and thank goes to my LBS for hanging in there and following up... alot. Apparently they have been taking in loads of the Giant droppers recently, all with failed cartridges. Dropper works fine now except for since being put back together it's got a ton of side to side play. Not exactly sure I can be bothered to try to get that fixed. Am just going to ride it until it dies again and then buy a Lyne one. My 150mm on my hardtail has been great, it's got a 2yr warranty and the service is great. Makes Giant look like chumps. Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted March 1, 2017 Share Ok checked the dropper after I posted here and ja, my own stupidity. I accidentally over tightened my cable clamp stopping the cable from moving.Told you it was cable tension....... Link to comment Share on other sites More sharing options...
BaGearA Posted May 7, 2017 Share Okay AFAIK I have the 2nd gen dropper post , Black stanchion and still has the round head clamp. Now the thing works well and has no scratches or anything but its getting slow to return/extend and I want to dismantle it and relube what I can just so I can get A satisfying 'pop' when i pull the lever (..kronk) Is it possible ? has anyone done it ? Special tools ? What grease/lube did you use? How complicated ? Assume I'm an above average home mechanic Link to comment Share on other sites More sharing options...
berg_fiets Posted May 7, 2017 Share Okay AFAIK I have the 2nd gen dropper post , Black stanchion and still has the round head clamp. Now the thing works well and has no scratches or anything but its getting slow to return/extend and I want to dismantle it and relube what I can just so I can get A satisfying 'pop' when i pull the lever (..kronk) Is it possible ? has anyone done it ? Special tools ? What grease/lube did you use? How complicated ? Assume I'm an above average home mechanicDecommissioned mine a few days. Play got to excessive... Still have it so was was able to take a few photos. 1. Unscrew the top seal. Sometimes little stiff so an old tube for grip with a waterpump plyer works great. Clean out the muc. Regrease the bottom/rear of the shaft while holding your finger full of grease and actuating the dropper up and down. This resolves most problems 2. If that does not work, you need to remove the dropper. Have a spare derailer cable handy as removal pretty much warrants a cable replacement. Once removed unscrew the bottom. Undo the 2 small alan key screws Push back the piston arm and grease the exposed inner shaft. If the above does not help then your cartridge most likely need replacing because of to little pressure. All else fails. Get a Lyne dropper. Stoked with mine so far! Link to comment Share on other sites More sharing options...
Alouette3 Posted May 9, 2017 Share Porqui managed to actually get his gen 1 cartridge re-pressurized by a company out in the Bellville area! The 150psi they put in was a bit much, but I'm thinking of getting my spare old cartridge re-pressurized to have spare.... and it only cost R60! Will find out the name of the place Link to comment Share on other sites More sharing options...
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