sirmoun10goat Posted February 11, 2019 Share While i appreciate the wahoo having brilliant service im wondering if i can get over the higher pitched whine, this is why it was important for me to demo. No whine on the latest release kickers...just drive train noise BigDL 1 Link to comment Share on other sites More sharing options...
Patchelicious Posted February 11, 2019 Share Reposting because people don't seem to be grasping thisCyclelab owning CWC had nothing to do with their long standing mechanic building my dream bike like he did. Not everything is Cyclabs fault. Ps: Sales guys not knowing their stuff is also something that dates back for a long time. People leaving without being helped also happened since I can remember. Edited February 11, 2019 by Patchelicious DieselnDust, BlinkFan, Mopkop and 5 others 8 Link to comment Share on other sites More sharing options...
Kranswurm Posted February 11, 2019 Share Reposting because people don't seem to be grasping thisCant agree....service has be shitty in store for years.I buy online from them no problem regularly and that is great.As for Cyclelab I have generally had good service from them and as recently as December from the service department as well as on the floor Patchelicious, Cav' and BigDL 3 Link to comment Share on other sites More sharing options...
Riamich Posted February 11, 2019 Share Agree can’t blame Cyclelab take over for poor mechanic job.Salesman not knowing his stuff that’s terrible again he might only be there for the paycheck.I walked into many cycleshops and also found that salesman knew nothing about the product he suppose to know and sell to customers.Eg, called a shop to check stock for tubeless road tyres the dude on the otherside had no clue what I was asking kept on saying he has 29er tubeless. Odinson, Brandon P and Patchelicious 3 Link to comment Share on other sites More sharing options...
fanievb Posted February 11, 2019 Share Cyclelab owning CWC had nothing to do with their long standing mechanic building my dream bike like he did. Not everything is Cyclabs fault. Ps: Sales guys not knowing their stuff is also something that dates back for a long time. People leaving without being helped also happened since I can remember.Cant agree....service has be shitty in store for years.I buy online from them no problem regularly and that is great.As for Cyclelab I have generally had good service from them and as recently as December from the service department as well as on the floorI've only ever bought online. Since the takeover prices and stock availability have been pathetic to say the least. So much so that I've changed my preferred online store despite having to pay a little more. Link to comment Share on other sites More sharing options...
Pure Savage Posted February 11, 2019 Share Well after the way they built my Factor, I am never using them again.Eish... hope they werent the root cause of that chain drop! Link to comment Share on other sites More sharing options...
Pure Savage Posted February 11, 2019 Share I have a GP4000II that was bought from CWC for the DC, its now split from bead to centre of the tread. This has happened before, but the amount of effort it entails and ball ache is not really worth what should be a quick warranty claim. There is no way you can hit something with the bead of the GP4000II and its a known issue. Ugh admin. Will wait till Argust specials on GP5000 Carmichael and VolkAdik 2 Link to comment Share on other sites More sharing options...
Joe Massapuss Posted February 11, 2019 Share Cyclelab owning CWC had nothing to do with their long standing mechanic building my dream bike like he did. Not everything is Cyclabs fault. Ps: Sales guys not knowing their stuff is also something that dates back for a long time. People leaving without being helped also happened since I can remember. What did the mechanic do? Link to comment Share on other sites More sharing options...
Jaws677 Posted February 11, 2019 Share What did the mechanic do?Kickstand was installed on the wrong side peetwindhoek, Odinson, Arries87 and 9 others 12 Link to comment Share on other sites More sharing options...
Pure Savage Posted February 11, 2019 Share Kickstand was installed on the wrong sideEbike motor engaged too early? Link to comment Share on other sites More sharing options...
Patchelicious Posted February 11, 2019 Share Eish... hope they werent the root cause of that chain drop!It wasn’t a chain drop. Don’t you read replies? It was a small chain ring spider bolt that wasn’t tightened. Chain can’t get in there. Edited February 11, 2019 by Patchelicious Pure Savage 1 Link to comment Share on other sites More sharing options...
Patchelicious Posted February 11, 2019 Share What did the mechanic do?Will moan about it one day. Link to comment Share on other sites More sharing options...
Thomo Posted February 11, 2019 Share I can't remember ever seeing a post, let alone a positive one about CWC's workshop ... so I don't really understand the disappointement in the build. LOL Link to comment Share on other sites More sharing options...
Quagga Posted February 11, 2019 Share I am sure Cris SNR is was reading the thread this afternoon while he was driving from Meerendal towards Durbaville. What else would be sooooooo important that you can be on your phone texting while driving? PhilipV, Swany05, BigDL and 1 other 4 Link to comment Share on other sites More sharing options...
LOCO4360 Posted February 11, 2019 Share I too have had terrible service at CWC... before and after the takeover. I've been told that you can't covert a 3x crank to 1x, which I and others have done, been given terrible advice on tyre choice. I recently needed a freehub for a Giant wheel, I've long since found one but am still waiting for CWC to call me back... A month later.. It's sad when you as a home mechanic know more than the in-store ones or the sales people... Link to comment Share on other sites More sharing options...
Pure Savage Posted February 11, 2019 Share It wasn’t a chain drop. Don’t you read replies? It was a small chain ring spider bolt that wasn’t tightened. Chain can’t get in there.Sorry to hear, I read what I wanted to read. Bleak Link to comment Share on other sites More sharing options...
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