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Message tab doesn't work


Zatek
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Is it just me but I am unable to send messages to other hubbers. If click on the message tab I get routed to show all my chats. Can't delete or send/type new messages or chats.

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Mine also didn't work. Admin advised me to press CNTRL. and F5 together in the chat screen. That sorted it out...

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Sometimes when you click send message, you get taken to the top of the screen for chats while your 'new' chat is at the bottom. So scroll to the bottom and see if your new chat is there...

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Nope and after I have archieved my chats they keep popping up after a minute or 2 after the page is refreshed

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Could also be related to the browser you are using. I find that sometimes IE (Internet Explorer) is problematic. Try Edge or Chrome 

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Tried cell phone, Chrome and IE both doing the same. Interesting is that on other add I can send but only this one add is affected. Strange

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Is it just me but I am unable to send messages to other hubbers. If click on the message tab I get routed to show all my chats. Can't delete or send/type new messages or chats.

Nick has been in touch via our support desk. Please could you share a link to the problematic chat with him there to investigate. Sounds like it's isolated to just the one chat?

 

 

 

Could also be related to the browser you are using. I find that sometimes IE (Internet Explorer) is problematic. Try Edge or Chrome

 

You will have a lot of trouble trying to use IE on Bike Hub and much of the web, but any recent version of other major browser (Chrome, Firefox, Safari, Edge) should be 100%.

 

Sometimes when you click send message, you get taken to the top of the screen for chats while your 'new' chat is at the bottom. So scroll to the bottom and see if your new chat is there...

 

That was a bug a while back but shouldn't be happening anymore. Please pop us a message via help@bikehub.co.za or "Contact Support" in the footer if you're still having that issue.

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