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Posted

Hi

A friend of mine recently crashed her bike and had to claim from insurance because there’s a hole in the carbon frame. The issue is that the seller had advertised the bike as “not ridden,” which is simply not true.

This bike has done 6 Cape Town Cycle Tours 2 DC`s and averages around 200 km every week, along with additional use from running training. When this was reported on Facebook, the ad was taken down.

Situations like this make it really difficult to trust resellers on these platforms—especially those who don’t know the full history of the bike or choose to misrepresent it just to make a sale.

If the ad is still up i would want the mods to approach the reseller 

 

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Posted
17 minutes ago, ct_rider said:

What bike was advertised and misrepresented?

previous owner posted it after mine.

 

Posted

I'm a little confused, a second thread on it is lank helpful too....is @SoloCyclist the original owner, who crashed it and insurance took it off him (only to put it back into circulation)?

Posted
42 minutes ago, Shebeen said:

I'm a little confused, a second thread on it is lank helpful too....is @SoloCyclist the original owner, who crashed it and insurance took it off him (only to put it back into circulation)?

Him or Her?

 

Posted
2 hours ago, Shebeen said:

I'm a little confused, a second thread on it is lank helpful too....is @SoloCyclist the original owner, who crashed it and insurance took it off him (only to put it back into circulation)?

The bicycle belonged to my wife she damaged the frame at the Cape Town Cycle Tour, insurance said they not repairing the frame and wrote it off

I then had to hand it over to The Salvage Company on behalf of the insurance (Once they settle you the item becomes theirs) it was then sent to Pretoria. I was watching the forums and ads since as I had a feeling it would pop up for sale and I saw it on Facebook today and Bikehub

The thing is im not annoyed at the sale i mean salvage items are recirculated all the time I was annoyed at the lies about the item and it was still broken the hole was still in the photos. Imagine you bought the item from Gauteng and had it shipped only to arrive damaged so that was why I flagged the item

Posted

Question is do you trust anyone selling something second hand?
If you do the joke is one you...

Question, check, research and inspect.

Posted
1 hour ago, dave303e said:

Question is do you trust anyone selling something second hand?
If you do the joke is one you...

Question, check, research and inspect.

Kinda hard when the seller is offering shipping and then lying on the ad to make the bike sound good.

These kind of community forums we have to work on a trust system...........

Posted
1 hour ago, SoloCyclist said:

Kinda hard when the seller is offering shipping and then lying on the ad to make the bike sound good.

These kind of community forums we have to work on a trust system...........

my 2c (and we know opinions are like rectums. we all have one, you may not want to hear mine)

We each have a risk tolerance.

If it were a dealer or broker you will have more trust but likely pay more. You also have more recourse to call out a company than an individual.
If it is a 2k Giant Liv on FB marketplace listed by a random as an unwanted prize, probably a lot less trust and nearly 0 recourse.

But end of the day the decision is up to you based on your historical experience and risk aversion.
Bikehub has done a lot to try drop the risk with bikehub pay. It is there in the details:
https://help.bikehub.co.za/en/articles/4611636-how-does-bike-hub-pay-protect-me-as-a-buyer

If bike arrives with a hole in the frame when listed as 'barely used' send it back with bikehub pay. Reason: Item not received as described.

If you are ordering without seeing it, not using bikehub pay and blindly trusting anyone then maybe time to reconsider a few things.

The other thing to consider is an actual accident with 0 Malice. That hole is behind a chain ring, seller might be trading bikes left right and center and not had time to inspect every element and have missed a key issue. It happens we are humans.

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