Dogs Posted December 11, 2019 Share you get 100 discovery bucks plus plays on the game board. The newsletter states the following: That should be fine unless the values on the gameboard reduce, which would not be a surprise at all, given their track record in reducing VAR. Link to comment Share on other sites More sharing options...
Steven Knoetze (sk27) Posted December 13, 2019 Share So ended up cancelling my Vitality. Liberating really. Must say, their retentions department need to learn when to give up. Took an age cancelling because the gentleman could just not move on. But sir........(x50). Eventually I just said "Sorry, I have made my decision, please just cancel the policy now." Vetplant and ChrisF 2 Link to comment Share on other sites More sharing options...
billygoat0523 Posted December 15, 2019 Share so i've done two acivities over the weekend and none of them are showing on discovery. anyone else have that issue? Link to comment Share on other sites More sharing options...
NotSoBigBen Posted December 15, 2019 Share so i've done two acivities over the weekend and none of them are showing on discovery. anyone else have that issue?I also see neither of mine .... billygoat0523 1 Link to comment Share on other sites More sharing options...
billygoat0523 Posted December 15, 2019 Share went onto the site now and they say that they are aware of the Active Rewards points not showing and that "they're working on it". This was dated the 12th, so I guess they'll attend to it after the long weekend. Possibly. NotSoBigBen and Reme Le Hane 2 Link to comment Share on other sites More sharing options...
shaper Posted December 15, 2019 Share Also no workouts come through for the weekend Link to comment Share on other sites More sharing options...
Pusher Posted December 16, 2019 Share Also no workouts come through for the weekendMe too! Link to comment Share on other sites More sharing options...
Vetplant Posted December 16, 2019 Share So ended up cancelling my Vitality. Liberating really. Must say, their retentions department need to learn when to give up. Took an age cancelling because the gentleman could just not move on. But sir........(x50). Eventually I just said "Sorry, I have made my decision, please just cancel the policy now."I'm one year ahead of you , cancelled this time last year. Don't miss it at all. I'm fitter than I've ever been. It's not that it held me back, but it was no benefit to my fitness anymore. As has been said by many:this programme is meant to target the couch potatoes and get them active,and it is actually great at that, I think. To be quite honest, two other items are the real reason I got active:-947 corporate bond at work-parkrun Vitality had orders of magnitude less impact on getting me to where I am now. Good on you for being able to see that it doesn't work for your set of circumstances anymore. Many others will just plod along and pay the fees to the benefit of those members who is able to work the system to benefit them completely. (Good on this last bunch as well ) Steven Knoetze (sk27), Reme Le Hane and slickjay007 3 Link to comment Share on other sites More sharing options...
NotSoBigBen Posted December 16, 2019 Share My weekend and today's rides are reflecting now .... Link to comment Share on other sites More sharing options...
billygoat0523 Posted December 16, 2019 Share my weekend's rides are showing. today's is half showing - on the main screen i've achieved my weekly goal, but when going on the vitality tab it shows not achieved. guess the work is in progress still. Link to comment Share on other sites More sharing options...
shaper Posted December 17, 2019 Share Also workouts now showing, so seems to be fixed. Link to comment Share on other sites More sharing options...
Albatross Posted December 18, 2019 Share Can you cancel your Vitality and stay on the Discovery medical aid? I wanted to take a dependant off Vitality as he doesn't utilise it or gain any benefit from it but was told that the Vitality and medical aid are linked. So the only way you can remove someone from Vitality is to remove them from the medical aid. This doesn't sound right as I pay a seperate fee for Vitality membership on top of my medical aid fees. Anyone have a similar experience or did I speak to the wrong Disco consultant? Link to comment Share on other sites More sharing options...
slickjay007 Posted December 18, 2019 Share Can you cancel your Vitality and stay on the Discovery medical aid? I wanted to take a dependant off Vitality as he doesn't utilise it or gain any benefit from it but was told that the Vitality and medical aid are linked. So the only way you can remove someone from Vitality is to remove them from the medical aid. This doesn't sound right as I pay a seperate fee for Vitality membership on top of my medical aid fees. Anyone have a similar experience or did I speak to the wrong Disco consultant? You can cancel your Vitality and still remain on the medical aid. You can also cancel a dependent on Vitality and remain on the medical aid scheme, you will just lose the benefits linked to the dependent. Edited December 18, 2019 by slickjay007 Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted December 18, 2019 Share Yes you can, but you can't keep it on the membership and select who it applies to. It applies to all lives on the med aid. slickjay007 1 Link to comment Share on other sites More sharing options...
Albatross Posted December 18, 2019 Share You can cancel your Vitality and still remain on the medical aid. You can also cancel a dependent on Vitality and remain on the medical aid scheme, you will just lose the benefits linked to the dependent. Thats what I thought, but the Disco/Vitality "Proffesional" informed me otherwise. Do you have experience of this as I'm trying to find something in the rules to back me up on my return call to them. Link to comment Share on other sites More sharing options...
Albatross Posted December 18, 2019 Share Yes you can, but you can't keep it on the membership and select who it applies to. It applies to all lives on the med aid.Ah, ok, so its all or nothing then. The whole family is a member of vitality or no one is. Link to comment Share on other sites More sharing options...
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