Momentum Active Dayz

[Jackes]

And to no surprise, a new year, new features and come January they don't work on Multiply and the features is down.... 

 

Where you normally had to get 4 active days per week for a weekly win, we had to get 5 per week for the last 2 weeks of December.  

Now, we have to get 6 per week since  January, what nonsense is this?  

Friends of us that is less active is 2 days, but she does not make her weekly wins each week.  The other which makes his weekly wins 90%% of the time is still on 4 days.   

6 is ridiculous! 

 

 

[Jackes]

Am I the only lucky one?

 

[Popit]

5 minutes ago, Jackes said:

Am I the only lucky one?

 

Nope , 

I have also gone from 4 to 6 ......

 

[Jackes]

Has anybody been able to do a successful stress score on the app?  Sheesh these things we have to go through with momentum the beginning of each year with new things that does not work

[bleedToWin]

On 1/6/2022 at 1:16 PM, Jackes said:

Am I the only lucky one?

 

What are the rewards for the weekly wins? Worth the effort?

[Jackes]

10 minutes ago, bleedToWin said:

What are the rewards for the weekly wins? Worth the effort?

R25 per week partner voucher and a R125 monthly win voucher. So a R225 Dischem vouchers in my case, if I am correct with their new monthly wins 

[bleedToWin]

20 minutes ago, Jackes said:

R25 per week partner voucher and a R125 monthly win voucher. So a R225 Dischem vouchers in my case, if I am correct with their new monthly wins 

Can you combine the vouchers into one code? Going with 5 codes on a busy Saturday sounds like hell!

[Jackes]

12 minutes ago, bleedToWin said:

Can you combine the vouchers into one code? Going with 5 codes on a busy Saturday sounds like hell!

Forgot to add, R450 per month (Both myself and my wife). Also your R520 healthreturns per person  on the health side obviously as well. 

Nope, it will be a voucher per week and per month, but it is really not a schlep.  Tou only have a certain time to choose them each week and then they expire as well so keep an eye on that

Edited January 9, 2022 by Jackes

[milky4130]

So I dropped the ball during 2021 and I'm no longer the in the Top Tier, wonder if this is my queue to switch to Discovery Vitality now, anyone been down this road and still following this thread that can weigh in here?

[throttles]

1 hour ago, milky4130 said:

So I dropped the ball during 2021 and I'm no longer the in the Top Tier, wonder if this is my queue to switch to Discovery Vitality now, anyone been down this road and still following this thread that can weigh in here?

In the same boat, missed it by 40 points.

so now I’m considering the same.

[Dicky DQ]

10 hours ago, throttles said:

In the same boat, missed it by 40 points.

so now I’m considering the same.

Disco have also changed a lot over the past two years, especially if you have an over 18 addition on the account. Everyone has to be on Vitality even if they don't want to be. We gave up trying 2021 (my wife and I have an issue or two so we are up a river without a paddle) and now down to silver, we could ave made gold, but the costs and effort were not worth it.

There are many more competitive products out there than Disco and Momentum; if you look past the sale pitch from these two. Expensive lesson for me as I have integrated products that are no longer competitive in the market.

[Dicky DQ]

Just now, TDFN said:

Disco have also changed a lot over the past two years, especially if you have an over 18 addition on the account. Everyone has to be on Vitality even if they don't want to be. We gave up trying 2021 (my wife and I have an issue or two so we are up a river without a paddle) and now down to silver, we could ave made gold, but the costs and effort were not worth it.

There are many more competitive products out there than Disco and Momentum; if you look past the sale pitch from these two. Expensive lesson for me as I have integrated products that are no longer competitive in the market.

Also these products are perfect when one is young and healthy. Then later they are not, but then it too late so consider your options wisely. Seems like I am stuck with Discovery for life now.

[Long Wheel Base]

On 1/9/2022 at 12:18 PM, Jackes said:

Has anybody been able to do a successful stress score on the app?  Sheesh these things we have to go through with momentum the beginning of each year with new things that does not work

Yes, did my 1st one last night. Scored 5. Point was allocated immediately. 

[Long Wheel Base]

On 1/9/2022 at 6:25 PM, Jackes said:

R25 per week partner voucher and a R125 monthly win voucher. So a R225 Dischem vouchers in my case, if I am correct with their new monthly wins 

You can also opt for R100 into multiply wallet if you don't want the R125 voucher. 

[Long Wheel Base]

On 1/9/2022 at 6:47 PM, bleedToWin said:

Can you combine the vouchers into one code? Going with 5 codes on a busy Saturday sounds like hell!

Unfortunately not. You select each voucher in the app and get sent an sms. All you do is tell the cashier you have an sms voucher and read them the number. They type it in and deducts. Very quick and easy. 

[Jackes]

So Momentum seems to have fixed the 6 active days for a weekly win on our profiles.  The issue came in when their system started to implement the 2022 weekly and monthly wins on our profiles the last two weeks of December, it should never have gone up to 5 in December.

It is down to 5 and it seems it will return to the 6 soon, herewith their feedback (which should've been communication together with the new monthly wins announcement at the and of last year already)  They keep on implementing stuff without communicating it to the members! 

 

"Please note that we deployed the new progression and regression rules for Weekly Wins. This means that the target cap of 5 Active Dayz for members earning Weekly Wins will increase to 6. This will only affect members who have received 5 Active Dayz last week and this week, where their goal next week will be 6.

 

If for an example you recorded 4/4 for Weekly Wins, then this should have been increased to 0/5. This is to encourage members to do more and achieve more. Active Dayz are still applicable, so members earn rewards for Weekly Wins and will also have points.

 

As this case did not increase by 1 additional day, this has been escalated. I am still awaiting feedback, thus the delay in my response to your query.

We have made a few enhancements to our weekly wins by introducing more personalized goals which would either increase or decrease depending on each clients activity level. This enhancement means that the target cap for members earning Weekly Wins has moved up to a 6, remember that the goal starts to decrease when a client become less active and does not continue to reach their goals.

 

In addition the goal of earning Active Dayz has never had a maximum of 4 but can members can reach 7 Active Dayz as there are 7 days in the week. The other reason for the increase  in target is due to the new Monthly Wins offering which offers members greater value for consistent performance. This ensures that the rewards are being allocated to the members who display the correct behavior based on the pre-determined outcomes of the program.

 

We have also addressed the difference in the Monthly Wins, where your profile displayed 2/4 and 3/4 in the last two weeks of December 2021 and currently displays 1/4. I will be sure to update you once the feedback is received."