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Experience with CRC's move from DHL to SkyNet?


Eugene Brown

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Posted

So I decided that CRC and Skynet suck. My next order is via Ribble and the resultant courier is ParcelForce. So my order is for a crank tool that costs 17 pound. The delivery fee is 30 pounds for an item that is tiny and weighs like 50g. Anyway I pay the exhorbitent delivery because hey I need the tool and want it ASAP.

 

Cool everything is really great until it hits SA. Guess what ParcelForce offload onto the SA post office and guess what I am going to end up waiting weeks and months to extract my delivery out of the international mail centre.

 

So I ask you now what exactly is it am i paying 30 pounds for ?

 

use Aramex Global shopper next time :thumbup:

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Posted

serious guys, Use Merlin cycles , they have a 3 day UPS service, I ordered on a Friday, it arrived Tuesday, part fitted Tuesday evening, no R200 Fee nothing, and they bring a credit card machine to you to take the import VAT fees  

Posted

serious guys, Use Merlin cycles , they have a 3 day UPS service, I ordered on a Friday, it arrived Tuesday, part fitted Tuesday evening, no R200 Fee nothing, and they bring a credit card machine to you to take the import VAT fees

Merlin/UPS is fantastic.! (even though I waited 3+ weeks over the festive period)

Stock can sometimes be an issue though.

Posted

Ordered from CRC 31st January, order arrived in SA 3 February.

Got my Vat-Admin Fee-Bend Over invoice and paid it on 5th Feb and since then

Nothing. Nada. Zip. Niks.

 

13 days and still On Hold, Awaiting Customs Clearance.

Posted

Ordered from CRC 31st January, order arrived in SA 3 February.

Got my Vat-Admin Fee-Bend Over invoice and paid it on 5th Feb and since then

Nothing. Nada. Zip. Niks.

 

13 days and still On Hold, Awaiting Customs Clearance.

Herein lies the problem -SkyNet. Send emails to everyone and copy in SkyNet UK and CRC

Posted

Hectic...

 

I oredered stuff from CRC.

 

1st parcel, a frame came with DHL. Paid the duty on Saturday and it arrived Monday.

 

After reading this thread I thought I would have to wait weeks for my axle from SkyNet but it arrived Tuesday morning.

 

Couldn't be happier as I didn't even select fast shipping!

Posted

Couldn't be happier as I didn't even select fast shipping!

I've been tempted to buy something small and do exactly that just to test the speed of regular/tracked post versus so-called EXPRESS.

  • 2 weeks later...
Posted

I ordered 2 weeks ago for express delivery(3 - 5 working days).The package is still sitting in JHB at customs and Skynet is "waiting" to hear back from customs regarding clearance so they can invoice me for VAT. I am Cape town based....

Yep ........that is about it!

  • 2 weeks later...
Posted

My clutch cable broke on my Triumph Speed Triple 1050 on Thursday. True to form local dealerships have zero stock. Ordered a cable from Wemoto in the UK on Friday morning via DHL , 30 pounds was the fee, cable was in SA Saturday morning delivered to my house 10am Monday. Now thats frikken service !!!!

 

Ordered a rear cassette from Ribble and couriered through Aramex been waiting 2 weeks now. Cost was very similar if not more.

Posted

i only do merlin these days, if they dont have what i want i don't buy oversees at this stage..if you order friday you'll have it monday or tuesday.

Posted

Jenson USA is the other option...they also courier direct. ie, the don't touch SAPO. they might ask you for some sort of bank or card confirmation though......being sceptical americans and all. but i have asked and they ship directly via UPS

Posted

Chain Reaction is no longer a viable option after the move to Skynet. Still waiting for my shoes ordered last year December...Referred them to this thread and they just don't care. I've found Merlin much better.

 

18 Mar 19 17:00 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
18 Mar 19 08:53 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
15 Mar 19 14:29 Johannesburg - SOUTH AFRICA On Hold from Export - Pending Customs Procedures
15 Mar 19 08:31 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
11 Mar 19 11:03 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
11 Mar 19 09:03 Johannesburg - SOUTH AFRICA On Hold - In Branch
07 Mar 19 16:38 Johannesburg - SOUTH AFRICA Shipment Destroyed
06 Mar 19 09:23 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
21 Feb 19 09:50 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
19 Feb 19 08:31 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
15 Feb 19 11:24 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
13 Feb 19 10:45 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
11 Feb 19 15:49 Johannesburg - SOUTH AFRICA On Hold from Export - Pending Customs Procedures
11 Feb 19 08:34 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
07 Feb 19 10:57 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
04 Feb 19 12:57 Johannesburg - SOUTH AFRICA On Hold - Customs - Quarantined
01 Feb 19 15:22 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
21 Jan 19 09:08 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
18 Jan 19 08:53 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
09 Jan 19 10:24 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
21 Dec 18 12:44 Johannesburg - SOUTH AFRICA On Hold - Customs - Awaiting Customs Clearance
06 Dec 18 14:35 Johannesburg - SOUTH AFRICA Arrived Hub
05 Dec 18 17:00 London - UNITED KINGDOM In Transit to Destination
05 Dec 18 15:31 London - UNITED KINGDOM Sorted to Destination
05 Dec 18 14:18 London - UNITED KINGDOM Arrived Hub
Posted

Ordered a rear cassette from Ribble and couriered through Aramex been waiting 2 weeks now. Cost was very similar if not more.

Got suckered once too after specifically enquiry about delivery options and times first.

Took about six weeks. :(

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