Serhan Posted February 12, 2019 Author Posted February 12, 2019 Even more so if you on the larger side of the normal skinny cycling build. I'm built like a prop and have been ignored or simply brushed off at many stores.Nope that's not it im the skinny cycling build. Maybe he thought i couldn't afford the trainer. Going to visit the other well known store in malmesbury tomorrow. Hoping to find better service there. They will probably get my money if they'll allow me to demo. Leaning towards the kickr core.
Edition 507 Posted February 13, 2019 Posted February 13, 2019 Eventually a sales person approaches and i ask about the availability of the flux 2. He proceeds to inform me that the flux s is in fact the flux 2. I've obviously done my research and know that the flux s is not the flux 2 and that there are definite differences between the two. Oh for flux sake, I'm sure the 's' model will be just fine!
Wannabe Posted February 13, 2019 Posted February 13, 2019 Now that I think about it, I do have a complaint about my visit to CWC yesterday. I asked if I could demo some Latex Tubes, and they did not allow me to. That's it, the last straw, I'll never buy anything from them ever again.Sorry Oom Chris, not even your friendly handshake will let me return to your shop.
hagar Posted February 13, 2019 Posted February 13, 2019 Nope that's not it im the skinny cycling build. Maybe he thought i couldn't afford the trainer. Going to visit the other well known store in malmesbury tomorrow. Hoping to find better service there. They will probably get my money if they'll allow me to demo. Leaning towards the kickr core.i found that a review from DC rainmaker helps me decide and then a purchase from chain reaction saved me 7k on my bushido and i was told that on training equipment there are no import duties only vat
thisismyotherbike Posted February 13, 2019 Posted February 13, 2019 Oh for flux sake, I'm sure the 's' model will be just fine! It is a great trainer yes, but the S is +-16% cheaper than the 2. Main spec differences are max power (2000w vs 1500w), max simulated gradient (16% vs 10%, I think this is the most significant) and flywheel weight. Not to mention the blue detailing Frankly the price they have the Flux S listed at is the Flux 2 price. You would have to be smoking your socks to take that over a Kickr Core. At the appropriate price (+-R10-R11.5k) the Flux S is the superior purchase I think. At the +-R13-14k level the Flux 2 SHOULD be trading at the there is simply no contest as the Kickr Core walks it. Trying to sell the S as "practically as good as the 2" is fine if you sell the S at the appropriate price. R15k for the S is nuts. In fact it's too pricey for the 2.
racingheart Posted February 13, 2019 Posted February 13, 2019 Good day, I’m sorry to read about your ordeal with regards to wanting a demo unit before you buy. Elite offers demo units of the direto direct drive interactive power meter trainer, you welcome to test it in the comfort of your home and one of the sales reps will set it up and give you some information about the product. Contact Nsquared distribution 0217090522, or myself 0829221146, Brandon
Robbie Stewart Posted February 13, 2019 Posted February 13, 2019 So, I just waltzed in to CWC due to wanting a light to lessen my chance of being hit by a cell-imbued driver. I got some good service after uuhm-ing and aahing between brands, and together with my pink Tygerberg MTB card, some nice discount to boot.So, it's not ALL doom and gloom. I am just being factually honest from my own experience, and cannot comment on other people's experiences.
ChrisF Posted February 13, 2019 Posted February 13, 2019 So, I just waltzed in to CWC due to wanting a light to lessen my chance of being hit by a cell-imbued driver. I got some good service after uuhm-ing and aahing between brands, and together with my pink Tygerberg MTB card, some nice discount to boot. So, it's not ALL doom and gloom. I am just being factually honest from my own experience, and cannot comment on other people's experiences. ag nee man Robbie .... sure your post is factually correct .... but this is a complaints thread, absolutely no compliments allowed here ...
83kctr Posted February 13, 2019 Posted February 13, 2019 I'll add my 2c aswell. I Try and avoid them as much as possible. Workshop and Sales service is poor. I'll still buy online from them when it's on sale but I end up spending more these days on product and services at freewheel cycology because their service is just a millions times better
Sbloomer Posted February 13, 2019 Posted February 13, 2019 My opinion, this isn't just CWC. Pretty much every bike establishment I have been in is like that, except for Lyne. But CWC and the one in Searle Street must rate as the worst.
Red Bird Posted February 14, 2019 Posted February 14, 2019 Try being female - it's as if you don't even exist. Given up on them and a few other northern suburbs bikeshops for that reason.The worst is when they give you the baby talk assuming you don’t understand anything about a bike.
Mamil Posted February 14, 2019 Posted February 14, 2019 If I try being female could I become world champ.... [quote name="dannygirl" post="3457365" Try being female - it's as if you don't even exist. Given up on them and a few other northern suburbs bikeshops for that reason.
Kranswurm Posted February 14, 2019 Posted February 14, 2019 The worst is when they give you the baby talk assuming you don’t understand anything about a bike.Ha haMy mom used to do that if a cripple or someone with a physical deformity came to the door begging.
Bbbbbbbb Posted February 16, 2019 Posted February 16, 2019 I had really bad service from 4ways cycle lab.Took 6 days for my service. Was told a list of replacement items before even 2 min ( some internal parts) My complaint was on Bad service , phone dropped in my ear, bike taking 6 days Questionable ethicsTold to replace parts before even attempting to properly look at it, after making a ruckus was sent photos of my parts ( apparently) Lodged complaints with head office and with scott on bad service and quality of product. Was basically told sorry you feel that way but we and our guys are right. Scott guy gave me a 20 min phone call where i was constantly compared to pros who have to do full service almost monthly.... Cycle lab H.o didn’t even bother to phone me, just 3 emails. And then used my strava km as baseline on a 9 month old bike. Thats after telling them i have ridding different bikes and the 2800 - all watt bikes sessions and trainer sessions prob = around 1800 or 1900 probly in the region of less that 1800 on actual bike. That showed them that on ave i ride outside twice a week, regardless of distance or conditions road or mud... Then checked that against the cycle lab records and promptly decided i have never done any maintenance on my bike because it is not on their record. Closed by saying oh you say you wont buy from us again, ok sorry you feel that way but sure we respect that. I will not recommend cycle lab to any one! They just don’t care. Not at store not at head office
no calves Posted February 16, 2019 Posted February 16, 2019 Why is it that it boils down to the BUYER having to BEG the SHOP to take its money. These days i walk into a shop and pay extra to stand in the workshop and help work on my bike, thats just to make sure whoever works on my bike is as OCD as i am. Before i go in to buy a part of whatever i have done my research.. dont try and persuade me otherwise, I WANT WHAT I WANT so STFU and order me what i want and take my money FFS.
Eddy Gordo Posted February 16, 2019 Posted February 16, 2019 I had really bad service from 4ways cycle lab.Took 6 days for my service.Was told a list of replacement items before even 2 min ( some internal parts) My complaint was onBad service , phone dropped in my ear, bike taking 6 days Questionable ethicsTold to replace parts before even attempting to properly look at it, after making a ruckus was sent photos of my parts ( apparently) Lodged complaints with head office and with scott on bad service and quality of product. Was basically told sorry you feel that way but we and our guys are right. Scott guy gave me a 20 min phone call where i was constantly compared to pros who have to do full service almost monthly.... Cycle lab H.o didn’t even bother to phone me, just 3 emails. And then used my strava km as baseline on a 9 month old bike. Thats after telling them i have ridding different bikes and the 2800 - all watt bikes sessions and trainer sessions prob = around 1800 or 1900 probly in the region of less that 1800 on actual bike. That showed them that on ave i ride outside twice a week, regardless of distance or conditions road or mud... Then checked that against the cycle lab records and promptly decided i have never done any maintenance on my bike because it is not on their record. Closed by saying oh you say you wont buy from us again, ok sorry you feel that way but sure we respect that. I will not recommend cycle lab to any one! They just don’t care. Not at store not at head officeI was looking for some road shoes last year. I sent them an email and it took cycl3 lab about 4 weeks to reply. I was not in a rush in any case and was still looking around at options. Non the less if email is a means of contact then it should be checked at least daily
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