TheoG Posted August 2, 2023 Share 27 minutes ago, cadenceblur said: Apparently they send via post office these days which is of concern That changes it from super service to no service .... 😪 Sending anything via SAPO is most likely not going to reach its destination. Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3929994 Share on other sites More sharing options...
MarcW Posted August 2, 2023 Share 1 hour ago, Smartie said: Think it is Clareinch in Claremont: https://www.postoffice.co.za/newsroom/Pressreleases/2020/listopenbranches.xlsx Damn and I cant find mine on that list.. Sapo, ZA80591 Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3929999 Share on other sites More sharing options...
Madone69 Posted August 2, 2023 Share I just traced mine...give your local post office your tracking number and they will tell you where it's at and cost. I waiting 1 month now for 4 x boas ...collecting today at 2x R37 payment Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930000 Share on other sites More sharing options...
Meezo Posted August 2, 2023 Share DHL is not cheap Seeing how many has come onto this thread waiting for the boa's makes one think - are these boa's of inferior quality that so many needs replacement - have we totally abused the system, that forced them to look at cheaper option as such now using cheaper shipping methods Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930002 Share on other sites More sharing options...
ct_rider Posted August 2, 2023 Share 2 hours ago, Smartie said: Think it is Clareinch in Claremont: https://www.postoffice.co.za/newsroom/Pressreleases/2020/listopenbranches.xlsx Thank you! Mine was sent from Taiwan, took a little over a month by now. Will make a turn tomorrow. I did not receive an option to courier it through a company with DHL when I logged my warranty claim 🥲 Edited August 2, 2023 by ct_rider Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930003 Share on other sites More sharing options...
babse Posted August 2, 2023 Share 7 minutes ago, Meezo said: DHL is not cheap Seeing how many has come onto this thread waiting for the boa's makes one think - are these boa's of inferior quality that so many needs replacement - have we totally abused the system, that forced them to look at cheaper option as such now using cheaper shipping methods Probably definetly... Forced to cheaper option to keep the service sustainable. SAPO's incompentance is not on them... Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930005 Share on other sites More sharing options...
cadenceblur Posted August 2, 2023 Share 48 minutes ago, Meezo said: DHL is not cheap Seeing how many has come onto this thread waiting for the boa's makes one think - are these boa's of inferior quality that so many needs replacement - have we totally abused the system, that forced them to look at cheaper option as such now using cheaper shipping methods Think perhaps people are claiming to get new units? Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930011 Share on other sites More sharing options...
Reg Lizard Posted August 3, 2023 Share Logged a request for replacement online on 3 July 2023 under warranty/loyalty policy. They shipped from Japan and I received it on 29 July 2023. Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3930049 Share on other sites More sharing options...
Ncayi Posted September 13, 2023 Share My order was logged on the 25th of June and it arrived 2 months later. Edited September 13, 2023 by Ncayi TheoG 1 Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3934878 Share on other sites More sharing options...
cadenceblur Posted September 13, 2023 Share not a great lead time, so if you had a failure on your shoe rendering it useless, you'd be without a shoe for up to 2 months! (assuming no back shoe that is) I recall reading there is no option to specify delivery service? This is where AGS would work out though Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3934885 Share on other sites More sharing options...
andreas17777 Posted August 20 Share Hi, any shop where I could get only the laces, mine snapped but was able to re use it but my shoe is a little too tight so need a longer lace. Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3971990 Share on other sites More sharing options...
Cat2forLife Posted August 20 Share Tekkie Town? andreas17777 1 Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3971999 Share on other sites More sharing options...
andreas17777 Posted August 20 Share All sorted, a friendly Hubber has a spare which he donated. Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3972015 Share on other sites More sharing options...
Andreas_187 Posted August 20 Share I placed an order for a new Boa. They posted it June 28th, it arrived August 16th andreas17777 1 Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3972026 Share on other sites More sharing options...
Ozzie NL Posted August 21 Share On 8/20/2024 at 11:35 AM, andreas17777 said: Hi, any shop where I could get only the laces, mine snapped but was able to re use it but my shoe is a little too tight so need a longer lace. I just bought some strong line of similar thickness at a fishing shop ... works like a bomb andreas17777 1 Link to comment https://forum.bikehub.co.za/topic/183073-boa-parts-replacement-service/page/5/#findComment-3972067 Share on other sites More sharing options...
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