DT SWISS Africa: Tech Q&A

[DieselnDust]

On 9/28/2021 at 1:21 PM, MarcHD said:

Hello Hubbers!

 

Been a while...

Just thought I would remind everyone of the existence of this forum/thread should there be any questions, technical or general, pertaining to DT Swiss that we can perhaps assist with.

 

Stay well!

I'm looking for spokes;

double butted or aerolight or aero comp

305mm x30off

303mm x 30off

#canyouhelp?

 

[MarcHD]

18 minutes ago, Trashy said:

Thanks for the information and the links provided. Does the 340 use the same parts as the 350?

I have struggled to find information about the 350 straight pull hubs online.

Hi there, 

Are you sure it's a 340? The M1700 spline 2 traditionally has a 350 hub, but regardless they are both using the same internals so the links I provided are all applicable. 

[MarcHD]

12 minutes ago, DieselnDust said:

I'm looking for spokes;

double butted or aerolight or aero comp

305mm x30off

303mm x 30off

#canyouhelp?

 

Hi Diesel,

Unfortunately we don't have these lengths in stock right now so we would have to special order for you. 

Depending on how quickly we can fill an order (just couriering the spokes would result in exorbitant shipping costs) we can usually get special orders in relatively quickly (2 weeks) let me get back to you on Monday once we have looked at the best solution here

[Old and Slow]

2 hours ago, MarcHD said:

Hi there, 

Are you sure it's a 340? The M1700 spline 2 traditionally has a 350 hub, but regardless they are both using the same internals so the links I provided are all applicable. 

I'm not sure!

When I looked at the specs page for my bike, the hubs were listed as 340's, but I could find little else that corroborated that.

I will treat them as 350's and report back if I have any trouble.

Thanks for the help.

[MarcHD]

45 minutes ago, Trashy said:

I'm not sure!

When I looked at the specs page for my bike, the hubs were listed as 340's, but I could find little else that corroborated that.

I will treat them as 350's and report back if I have any trouble.

Thanks for the help.

 

No problem, hope you come right!

[Nico van Loggerenberg]

Hi all, I'm on the hunt for hen's teeth again, in the form of 9mm Thru Axle end caps for my 240 front hub. Weird fork = weird problems. I believe this image attached is the correct kit, please let me know if anybody has a set lying around.

 

 

[MarcHD]

Hi Nico,

Are you able to confirm whether your hub is 6bolt or centrelock? 

I had a look at DT Swiss' service centre stock and we would be able to special order in the CL version for you, but the end caps for 6bolt are sadly out of stock for now

[Nico van Loggerenberg]

On 3/11/2022 at 11:08 AM, MarcHD said:

Hi Nico,

Are you able to confirm whether your hub is 6bolt or centrelock? 

I had a look at DT Swiss' service centre stock and we would be able to special order in the CL version for you, but the end caps for 6bolt are sadly out of stock for now

Hi Marc, it's a centre lock hub - my wheelset is an older Bontrager XXX 29", which I believe has 240 hubs? https://www.trekbikes.com/international/en_IN_TL/equipment/cycling-components/bike-wheels/mountain-bike-wheels-wheelsets/bontrager-xxx-29-tlr-disc-mtb-wheel/p/11445/

[MarcHD]

12 minutes ago, Nico van Loggerenberg said:

Hi Marc, it's a centre lock hub - my wheelset is an older Bontrager XXX 29", which I believe has 240 hubs? https://www.trekbikes.com/international/en_IN_TL/equipment/cycling-components/bike-wheels/mountain-bike-wheels-wheelsets/bontrager-xxx-29-tlr-disc-mtb-wheel/p/11445/

 

Hi Nico,

Perfect, we can order these for you then with a turn around of about 3 weeks.

You would be looking at an MSRP of R850 incl. but this will vary from store to store - let me know if you have a preferred LBS which I can reach out to in this regard

[Nico van Loggerenberg]

On 3/14/2022 at 10:01 AM, MarcHD said:

 

Hi Nico,

Perfect, we can order these for you then with a turn around of about 3 weeks.

You would be looking at an MSRP of R850 incl. but this will vary from store to store - let me know if you have a preferred LBS which I can reach out to in this regard

Thanks, I will send you a PM. 

[splat]

On 9/28/2021 at 1:21 PM, MarcHD said:

Hello Hubbers!

 

Been a while...

Just thought I would remind everyone of the existence of this forum/thread should there be any questions, technical or general, pertaining to DT Swiss that we can perhaps assist with.

 

Stay well!

Hi Marc

The gravel wheels on a Specialized Diverge - do you know what hubs they use ? I see that they are G540 rims.
And what sort of weight limit would there be on those 24 spoke wheels ?

How would they compare to the DT Swiss G 1800 wheels ?
I am a fairly solid 95kg, so am always concerned about that...

So, I was thinking of going 28 hole hubs with your GR 531 rims, but you only seem to have them in 24 hole configuration.

[MarcHD]

Hi there,

 

Thanks for reaching out.

 

I assume you mean this Diverge? 

https://www.specialized.com/za/en/diverge-expert-carbon/p/175284?color=290942-175284

 

Compared directly to the G 1800 wheels these wheels are very similar, with the most note worthy differences being the use of much higher quality spokes on the G 1800 as well as it's use of a welded rim as opposed to sleeve joined rim.

Both use a pawl hub design.

As far as strength is concerned there is nothing to fear with a 24H rim. 

It is actually a common misconception in the cycling industry that fewer spokes means a weaker wheelset. What it actually just means is a less stiff  wheelset - usually a good thing for gravel as it's more comfortable.

Correct rim choice and spoke tension are what determine a strong wheelset, and the perpetuation of the myth that fewer spokes means a weaker wheelset is likely due to wheel builders in the past not tensioning the spokes correctly, resulting in a much more flexy wheel which will eventually collapse under the lack of support (or nipples pull through the holes) 

The G 1800 wheelset, our GR 531 rims and the G 540 rims on your current wheels all have a max system weight limit of 130kg so you should be fine here unless you run a lot of panniers.

Note, however that all three of these products have an ASTM classification 2 which means using them for anything other than gravel riding may cause failure.

We will be building up more sets of our in house gravel wheels very soon and will list these on our B2C in the next few days here is the B2B link so long for further reading:

https://getstoked.store/product/dt-swiss-gravel-wheels/

 

Hope this helps!

 

Don't hesitate to get in touch should you have further questions 

[Chadvdw67]

Hey @MarcHD any idea when your next shipment of 29" XM481 and EX511 are going to come in?

[MarcHD]

3 minutes ago, Chadvdw67 said:

Hey @MarcHD any idea when your next shipment of 29" XM481 and EX511 are going to come in?

Hi Chad,

 

All our rims are due end of May after much frustration in getting the ship here on time. 

 

Let us know which rim(s) you're needing specifically and we can have them back ordered with your preferred LBS or I can notify you once they are available on our site again for direct delivery

 

Cheers

[madmarc]

Love this thread - DT SWISS importer really stepping up to service their end user market - Well done Other big brands should take note 

[MarcHD]

14 minutes ago, madmarc said:

Love this thread - DT SWISS importer really stepping up to service their end user market - Well done Other big brands should take note 

Kind words Marc, thank you!