Introducing Specialized Paarl - A new benchmark as a destination store

[Bike Hub Features]

On 1 February 2021 Specialized Paarl opened its doors to the public in the midst of the Covid-19 Pandemic. 

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[Shebeen]

Looks like they've done their homework. should be successful and worth a visit. 

[Tiny K]

On 6/4/2021 at 11:44 AM, Shebeen said:

Looks like they've done their homework. should be successful and worth a visit. 

Believe you me, It'll be worth the visit! ????

[Chris_]

Was this the shop Cyril bought his Spez?

That would be quite an opening gambit for the shop.

[ChrisF]

6 minutes ago, Chris_ said:

Was this the shop Cyril bought his Spez?

That would be quite an opening gambit for the shop.

He bought at Revolution cycles, according to N24

[Steady Spin]

Great looking store for a great brand.

Well done to everyone involved. It will definitely do well! 

[thebob]

Typical. Invest all the money in a swanky shop then don't even bother to answer emails

[Specialized Bicycles]

1 hour ago, thebob said:

Typical. Invest all the money in a swanky shop then don't even bother to answer emails

Hi there,

If you have not received a response to your email query from the store please drop a mail with your details and your enquiry to ridercare-za@specialized.com and we'll ensure you get the info you need.

Have a great day further!

[thebob]

8 minutes ago, Specialized Bicycles said:

Hi there,

If you have not received a response to your email query from the store please drop a mail with your details and your enquiry to ridercare-za@specialized.com and we'll ensure you get the info you need.

Have a great day further!

Thanks, I will do so

[thebob]

And just like that a Scott instead of a Specialized was bought

[MajG]

27 minutes ago, thebob said:

And just like that a Scott instead of a Specialized was bought

This due to poor service or scott having better product and service?

[ChrisF]

37 minutes ago, thebob said:

And just like that a Scott instead of a Specialized was bought

ENJOY !

[thebob]

2 hours ago, MajG said:

This due to poor service or scott having better product and service?

Specialized Paarl took 7 days to reply to a query submitted on their fancy online sales system. Specialized SA offered to help after my initial observation above and have still not replied to an email and a PM, also after 7 days. In the meantime my local Scott dealer was super responsive and arranged a new Spark 910 for me.

[DIPSLICK]

37 minutes ago, thebob said:

Specialized Paarl took 7 days to reply to a query submitted on their fancy online sales system. Specialized SA offered to help after my initial observation above and have still not replied to an email and a PM, also after 7 days. In the meantime my local Scott dealer was super responsive and arranged a new Spark 910 for me.

Oops,,, happy safe enjoyable miles

[SwissVan]

8 hours ago, thebob said:

Specialized Paarl took 7 days to reply to a query submitted on their fancy online sales system. Specialized SA offered to help after my initial observation above and have still not replied to an email and a PM, also after 7 days. In the meantime my local Scott dealer was super responsive and arranged a new Spark 910 for me.

Out of interest can you share what the query was?

 

[Thomo]

I've had good comms experience with Spez SA in the past, so that's a bit surprising.

Stores are a different story and can often be hit and miss particularly when they don't have a dedicated online presence. (and even when they do)

Some will argue pick up a phone if it's important/urgent enough.

The addition of live chat to some sites has also improved things a bit.