Skubarra Posted November 7, 2015 Posted November 7, 2015 MiWay is Santam. It is Santams direct insurer. Nope. They operate independently. Only have some shareholders in common.
Help.Me. Posted November 7, 2015 Posted November 7, 2015 I have been insured for 15 years (5 of them with Santam), never claimed for anything more than a cracked windscreen.I have made peace with the fact they don't like me but lets not hijack this thread with my boring story.It's very strange because I know that Santam wants people with good claims history. I also know that they are looking at their premiums to be market related. They are "expensive" but with nagging for discount they tend to come to the party....believe me
Skubarra Posted November 7, 2015 Posted November 7, 2015 It's very strange because I know that Santam wants people with good claims history. I also know that they are looking at their premiums to be market related. They are "expensive" but with nagging for discount they tend to come to the party....believe meYep, you would think.. But I agree with the other comments, Santam is the stand out insurance company when you speak to people in the industry
Lexx Posted November 7, 2015 Posted November 7, 2015 I wish all the Insurance Companies would read this here...( and i hope Evan will too, )
KingTJ Posted November 7, 2015 Posted November 7, 2015 That's how I checked - my broker was explicit about not being able to get W&T cover (and they are a very good brokerage in all aspects). That's why I am a bit surprised to read it is possible.Are you sure they are that good?
Longbarn Killer Posted November 7, 2015 Posted November 7, 2015 That's how I checked - my broker was explicit about not being able to get W&T cover (and they are a very good brokerage in all aspects). That's why I am a bit surprised to read it is possible.No insurance will cover you for wear and tear. Mybike was not replaced because of a a wear and tear issue, it was replaced because the frame broke when a car hit me.
LOOK695 Posted November 7, 2015 Posted November 7, 2015 No insurance will cover you for wear and tear. Mybike was not replaced because of a a wear and tear issue, it was replaced because the frame broke when a car hit me.Have had this same topic discussed with my lbs. If your bike developes a crack around bb area for example, would that be seen as normal wear and tear or a failure in the frame
Starvin' Marvin Posted November 7, 2015 Posted November 7, 2015 For what its worth, I'm with Alex Forbes. Never a single issue when I need to claim. I did once say to my lady who deals with my policy that I feel bad when I claim, she said " you pay the premiums, we're here to help you" My bikes are covered for everything including races. Won't change from AF
Thor Buttox Posted November 7, 2015 Posted November 7, 2015 No insurance will cover you for wear and tear. Mybike was not replaced because of a a wear and tear issue, it was replaced because the frame broke when a car hit me.OK, cool, thanks, that makes sense now.
Thor Buttox Posted November 7, 2015 Posted November 7, 2015 Are you sure they are that good?Prompt, efficient service, cost effective and pleasant people. One of the few service providers I am happy to be with.
eddy Posted November 7, 2015 Posted November 7, 2015 Insurance cover and boerewors - you can always make it cheaper, but you get what you pay for and you should not really complain when you find that the one only contains gristle and offall and the other does not live up to expectation either.
raptor Posted November 7, 2015 Posted November 7, 2015 Also had problems with miway when i did my claim, send me to Cycle lab then to cwc and then to another bike shop and after a long battle i eventually got my replacement
NukeproofPeanut Posted November 7, 2015 Posted November 7, 2015 Nope. They operate independently. Only have some shareholders in common.They are 100% owned by Santam (since 2010) as far as I know, but continue to operate as a separate subsidiary. So yes don't expect them to be as good as Santam. And My bikes are insured with MiWay :/
streetfighter Posted November 7, 2015 Author Posted November 7, 2015 Thank you for all the advice, comfort and support it is truly appreciate!I will be in contact with Miway from 9-11-15 to establish method of assessment and I'm sure the visual tap and listen approach was used to keep cost down. The more professional approach to detect invisible damage to the inside/outside of frame *endoscope(internal camera)*x - ray*a combination of heat, ultrasonics and hi-resolution thermal imaging*These methods are costly and will exceed the value of a new frame
streetfighter Posted November 7, 2015 Author Posted November 7, 2015 What is so fascinating about this, is the carbon frame is not painted to reduce weight by manufacturer, and only received a clear laquar. How on earth will this repair be concealed, if the whole frame have the roar carbon layer look? Most importantly, the guarantee to frame my safety and others! Medical cost, if frame snaps under high speed and injury occurs to me and other riders and the list goes on and on. Looking at the bright side, I'm happy this happen to me, and not to all the super dudes I meet on the road.
Shangri la Posted November 7, 2015 Posted November 7, 2015 I am with Mutual & Federal. I feel on a rock with my Santa Cruz, causing a tiny crack in my rear stay where I hit the rock.Local bike shop gave me a quote on a new rear stay, R8 000. I forwarded to M & F explaining what happened and the money was in my account 2 days later. No questions nothing !!
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