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#SpezIsGoingToFall Another Loyal Customer Lost


Patchelicious

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Posted

There is no going back from Sidi... spez shoes... not in the same league. (And yes I do own both)

 

I hate the concept stores - got told I was not good enough to ride an sworks... classic customer service...

So how on earth do they come to the conclusion you're not good enough to ride S works! Do tell....

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Posted

So how on earth do they come to the conclusion you're not good enough to ride S works! Do tell....

Nothing to do with the bike, but a person showing disrespect
Posted

Aye .. not cool.

So arrogant and they seem to think every person that walks into the store is an idiot.. I don't like it one bit.

100% could not agree more. They see an elder guy or lady and immediatly think ka-Ching . If you not young and hip they think they can bs you. Because you don't know what you want or what you are speaking about.

 

Only spez product I use is the power saddle ,that's it.

Posted

Salesperson > chasing bigger Incentive > Pushes product > Poor customer service > People like Patch' on social media > Brand under suspicion

 

Stupido sales oke ????

Posted

Salesperson > chasing bigger Incentive > Pushes product > Poor customer service > People like Patch' on social media > Brand under suspicion

 

Stupido sales oke ????

You know that you have arrived when 'Dale actually says your name.....
Posted

So how on earth do they come to the conclusion you're not good enough to ride S works! Do tell....

Not a clue - especially because he didn't even ask my name...

 

Still - there are some better spez dealers than others.... must be a reason I am happy to have a dealer 1200km away... much easier working with him than the concept store that's 2km from my office.

Posted

In another case (not Spez though) a bike shop sold a dude who is 5"5 a XL MTB because it would be "more comfortable", it also happens five the bike on the floor at the time, think it's a mate of BDFs if I remember correctly.

Not a specialized store issue - but a year back I was sold a Medium when I should've been on a large coz the med was on the floor at an "amazing deal". Worst purchase I've ever made, and it was coz a salesman pushed me into it...

 

Very few guys these days that actually want to sell you the bike that is right for you. All about moving what is on the floor!

Posted

I can top that one Grease Monkey I bought a new GT Zaskar Elite 29er in a labeled medium size. Never felt right on it tried everything stem length etc. Finally measured it after a while and found it was a large instead of a medium. QC sucks! Sold it and built another Cotic

Posted

Sorry for this ignorance, but what exactly are the differences between the camber expert and the S Works.

 

Also, Patch, it fascinates me that your dad would still want the camber, when he already has the S Works. Please feed my unhealthy curiosity.

Posted

I hate it when sales people try and push a product that you dont want. It just creates doubt.

What happened to listening to the customer and seeing to customers needs. These days, sales people who get commission lye for the sale!!

Posted

Also, Patch, it fascinates me that your dad would still want the camber, when he already has the S Works. Please feed my unhealthy curiosity.

I imagine to complete the set since Patches first post said his dad has 11 Spez bikes.

 

This post did remind me that the Cedar Square store still owes me a call about some 2FO's from about a year ago...

Posted

Sorry for this ignorance, but what exactly are the differences between the camber expert and the S Works.

 

Also, Patch, it fascinates me that your dad would still want the camber, when he already has the S Works. Please feed my unhealthy curiosity.

The S Works bikes usually have higher specification bits on and are much lighter. Think XX1 and carbon wheelsets, carbon cranks etc.... Sometimes the frames are a bit tweaked too. Prices are stratospheric.

 

Expert level Spez bikes usually a good mix of high performance bits but not the esoteric stuff. Almost same performance but much more cost effective....kinda like the difference between XTR and XT groupsets.

 

Sent from my SM-G935F using Tapatalk

Posted

I imagine to complete the set since Patches first post said his dad has 11 Spez bikes.

 

This post did remind me that the Cedar Square store still owes me a call about some 2FO's from about a year ago...

So did you ever buy the 2FO's.....

Posted

Sorry for this ignorance, but what exactly are the differences between the camber expert and the S Works.

 

Also, Patch, it fascinates me that your dad would still want the camber, when he already has the S Works. Please feed my unhealthy curiosity.

The difference between the Camber and the Epic is a suspension travel and geometry thing. (If you want a technical answer)

 

That is however irrelevant to the "want" factor.

The Epic was bought because it was an amazing deal. Didn't satisfy the want and desire for the Camber though.

 

Look logic does not apply to the N+1 thing. Like I said, he has a collection of bikes, and wanted to add to it.

 

It's also irrelevant to point about slimey salesmen ;)

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