stefmeister Posted August 20, 2018 Posted August 20, 2018 It should work both ways though - surely rewarding the shop that gives you the great service is the right way to go? The shop getting all the cash will feel no need to change if the dollars keep rolling in.....Yes, and no to an extend. My lbs is more of a service/repair shop, so not a retailer. But ja, I've decided I will let the money do the talking from now on.
NotSoBigBen Posted August 20, 2018 Posted August 20, 2018 On the Bad Bike Service thread I just want to say thanks to Just Cycles for the Great Service!! Dropped my bike off at 9h30 in the morning and got a call at 15h00 to collect my bike. I'll pass on the message, thanks!
Escapee.. Posted August 20, 2018 Posted August 20, 2018 I'll pass on the message, thanks! Some rude old man working in the shop though
NotSoBigBen Posted August 20, 2018 Posted August 20, 2018 They should let that guy go!Some rude old man working in the shop though
droo Posted August 21, 2018 Posted August 21, 2018 Conversely could do a series of documentaries on bikes that come into workshops after the owner watched a 'how to do it' video online. You've clearly spent more than a few weeks in a workshop...
Hairy Posted August 21, 2018 Posted August 21, 2018 Conversely could do a series of documentaries on bikes that come into workshops after the owner watched a 'how to do it' video online. ppfffftttt .... "what can go wrong" if you have a "big enough hammer and chisel" ? ? ?
Headshot Posted August 21, 2018 Posted August 21, 2018 ppfffftttt .... "what can go wrong" if you have a "big enough hammer and chisel" ? ? ?One of my favourite tools is my shot filled rubber mallet. I can hit things and it doesn't leave a mark. That and a long metal pipe for added leverage on tight bolts. For working on cars that is.
lechatnoir Posted August 21, 2018 Posted August 21, 2018 Conversely could do a series of documentaries on bikes that come into workshops after the owner watched a 'how to do it' video online. Well, a mystery noise was tracked down by the LBS to be some Shimano SPD pedals - which are apparently non-serviceable, so new ones would be quoted for... . Took me about 10 keystrokes and a mouse-click to find a gazillion videos on how to service them You've clearly spent more than a few weeks in a workshop... How I wish some workshops would watch some 'how to' videos... (present company excepted)
Hairy Posted August 21, 2018 Posted August 21, 2018 One of my favourite tools is my shot filled rubber mallet. I can hit things and it doesn't leave a mark. That and a long metal pipe for added leverage on tight bolts. For working on cars that is. you own a Landy then?
Hairy Posted August 21, 2018 Posted August 21, 2018 Well, a mystery noise was tracked down by the LBS to be some Shimano SPD pedals - which are apparently non-serviceable, so new ones would be quoted for... . Took me about 10 keystrokes and a mouse-click to find a gazillion videos on how to service them How I wish some workshops would watch some 'how to' videos... (present company excepted)Jeezzzz..... all they have to do is read Pinkbike! https://www.pinkbike.com/news/park-tool-pedal-service-tech-talks-video.html
Danger Dassie Posted August 26, 2018 Posted August 26, 2018 You've clearly spent more than a few weeks in a workshop... I've also watched many a YouTube vide
JohanLotter Posted December 5, 2018 Posted December 5, 2018 I had some bad service from a bike shop in Paarl today. Sent my alu Anthem in for pivot service which was long due. The mechanic scratched the pivot and it looks like he cracked the pivot bolt head in the process as well. The owner fist told me that the scratches were ther beforehand but later on advised that it can be coverd up with nail polish. How does one go about it?
stefmeister Posted December 6, 2018 Posted December 6, 2018 I had some bad service from a bike shop in Paarl today. Sent my alu Anthem in for pivot service which was long due. The mechanic scratched the pivot and it looks like he cracked the pivot bolt head in the process as well. The owner fist told me that the scratches were ther beforehand but later on advised that it can be coverd up with nail polish. How does one go about it?So you're going to leave us guessing which shop this was?
JohanLotter Posted December 6, 2018 Posted December 6, 2018 So you're going to leave us guessing which shop this was?Yes, I save the name and shame for when I have a solution.
Spoke101 Posted December 6, 2018 Posted December 6, 2018 I had some bad service from a bike shop in Paarl today. Sent my alu Anthem in for pivot service which was long due. The mechanic scratched the pivot and it looks like he cracked the pivot bolt head in the process as well. The owner fist told me that the scratches were ther beforehand but later on advised that it can be coverd up with nail polish. How does one go about it? What the **** !!! Was there an issue with seized bearings or corroded bolts???Not sure how you manage to do that sort of damage by accident?
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