Discovery Health - Vitality & Team Vitality plus everything else you need to know

[Harryn]

Guys,

 

I have had my short term insurance brokerage sell themselves to Hollard. As i am now on Discovery I have an option to use Discovery Insure.

 

I personally prefer to have a broker involved to handle my claims but it looks like there may be some benefits. Premium is over r 6k per month for 2 x cars, motorbike and 2 x houses = 1 x contents. So its not a small policy. they are trying to offer me the executive options as well.

 

Whats the experience on Discovery Insure been?

 

I certainly dont enjoy fighting with insurance companies over esoteric clauses they try to screw you out of paying your claims on. Any experience of their payout record. It always seems like the reviews are either 1 star i.e. dont go near. or 5 stars and excellent. Nothing in-between.

 

Any other recommendations.

 

I dont mind paying for cover but i want good cover. It seems this was costing me R 5400 just a year ago for similar cover....

I have a only had one or two small fender bender type claims - but the admin is slick, and no bs. They actually drive you mad to get the car assessed and booked in to the panelbeater.

[An3]

 

Guys,

 

I have had my short term insurance brokerage sell themselves to Hollard. As i am now on Discovery I have an option to use Discovery Insure.

 

I personally prefer to have a broker involved to handle my claims but it looks like there may be some benefits. Premium is over r 6k per month for 2 x cars, motorbike and 2 x houses = 1 x contents. So its not a small policy. they are trying to offer me the executive options as well.

 

Whats the experience on Discovery Insure been? 

 

I certainly dont enjoy fighting with insurance companies over esoteric clauses they try to screw you out of paying your claims on. Any experience of their payout record. It always seems like the reviews are either 1 star i.e. dont go near. or 5 stars and excellent. Nothing in-between.

 

Any other recommendations.

 

I dont mind paying for cover but i want good cover. It seems this was costing me R 5400 just a year ago for similar cover....

 

Hi Paul,

 

I went through this exact situation about a year ago and am also caught up in the Hollard takeover now.

 

As regards Discovery, my research told me that claims experience was hot and cold.

All the 5 star reviews were in favour of the sales teams, which Discovery do, do well, however claims experience was less raved about.

 

I decided against moving to Discovery and my broker is now moving me to her recommended underwriter.

 

Certainly a good broker does earn their keep in my opinion.

 

Keep us posted and I would be keen to hear others experience - good or bad.

 

Good luck and hope you stay claim free.

 

Rob

 

 

I recently moved to Discovery Insure as they offered a better deal.

Feel free to PM me - I will send you the Specialist's details at Discovery who helped me.

I can recommend using him as he handled all my changes / queries.

[ScottCM]

+30 mins @ 80% HR = 300pts

+60mins @ 70% HR = 300pts

 

as far as I know

 

Just remember its based on your actual age HR value and not your vitality age HR anymore. not sure when that changed but i received an email from the yesterday when i queried it and that was their reply. 

[rad006]

Anyone else not get there 3 goal streak spin this morning?

Edited November 29, 2017 by rad006

[Frosty]

Anyone else not get there 3 goal streak spin this morning?

When last did you get one?

 

 

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[Rudi Pollard]

Does anyone have an idea when the new boosters(bike and device) will launch?

[Frosty]

Does anyone have an idea when the new boosters(bike and device) will launch?

Early I n 2018, which if like the Shoe Booster it will be in mid-Jan.

 

 

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[rad006]

When last did you get one?

 

 

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Only got to spin once, got a breakfast...

[Frosty]

Only got to spin once, got a breakfast...

You never answered the question... when last did you spin?

 

You have to get three goals in a row to get a spin.

It then resets to zero and you start over.

 

 

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[rad006]

You never answered the question... when last did you spin?

 

You have to get three goals in a row to get a spin.

It then resets to zero and you start over.

 

 

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Yes I know the 3 goals, which I got last week, hence today I should be able to spin. But I cannot, they only gave me one reward.

[Veebee]

Anyone else having issues with cashback this month??  Have received nothing for healthy gear, healthy food, gym booster, shoe booster or a flight booster payback.

 

Phoned and spoke to vitality and they say there is a problem with the system and payments are delayed !!!

 

I have only received Gym booster.

No team vitality / healthy food and they also owe me just under R1k for flight booster !! which suddenly doesnt appear anywhere online   

[CASSIE1975]

Got another Cappuccino coffee in my "BONUS" spin...happy days are here again      LOL

 

At least my wife is happy about that...    

[shaper]

I have only received Gym booster.

No team vitality / healthy food and they also owe me just under R1k for flight booster !! which suddenly doesnt appear anywhere online 

I got paid gym booster this morning

Shoe booster

Fuel back

Flight booster also R1k are all still outstanding and the reference has disappeared from the vitality website, which was there on Monday

 

Have sent a query email.... lets see if I get a response!

[Frosty]

Yes I know the 3 goals, which I got last week, hence today I should be able to spin. But I cannot, they only gave me one reward.

What does your app show under the last 3 week goal streak achieved?

 

There should be the dates 04/11 - 24/11 if you say you achieved it last week.

 

 

 

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[rad006]

Android App looks different

[HdB]

Android App looks different

Mine is the same - it shows goal streak ending 24 Nov achieved, but I see no option of spinning.

Also Android.