G-J Posted July 12, 2016 Share Outsurance settled after having read the post and the lady telling them they were unethical and morally wrong. case closed. Edited July 22, 2016 by G-J Meezo 1 Link to comment Share on other sites More sharing options...
PhilipV Posted July 12, 2016 Share Outsurance are bullies. They want you to be intimidated b the law and not pursue it. They tried it with a friend of mine. Go at them with everything you can harness, and point them to the fact that they have either twisted the facts themselves, or their client did. But please don't let them get away with this. popcorn_skollie, Flatdog7, Skylark and 12 others 15 Link to comment Share on other sites More sharing options...
Eldron Posted July 12, 2016 Share Ombudsman! Get them involved! karma, nonky, Deepblue1993 and 5 others 8 Link to comment Share on other sites More sharing options...
bikebloke Posted July 12, 2016 Share if you are insured then let your insurance pursue the matter with her insurance(they will cut a deal between them).if you are uninsured then this is the standard tactic used by insurers to not pay people who are not their client. I would seek legal advice as litigation is probably your only recourse and you cannot sue the driver as she is represented by her insurer a bit of future advice - take out phone switch on video camera and get driver to admit fault it really helps later and always report the accident to the police so your story is on record later Edited July 12, 2016 by bikebloke Pure Savage and cat-i 2 Link to comment Share on other sites More sharing options...
G-J Posted July 12, 2016 Share I am insured and have the admission in writing. Doesnt seem to bother them much. Her admission is in the police report. She has been really good about it. not at all her story, completely an OUTsurance account of the event. Edited July 12, 2016 by G-J cat-i 1 Link to comment Share on other sites More sharing options...
bikebloke Posted July 12, 2016 Share then contact your insurance company - believe it that your insurance don't want to pay for your bike if they can get outsurance to pay instead . "insurance is like keeping a rabid pet dog in your house that you hate and resent feeding .....it is however very useful to keep the other rabid dogs out of your house - anonymous Edited July 12, 2016 by bikebloke Halfdoesyn, cat-i, Skylark and 3 others 6 Link to comment Share on other sites More sharing options...
HappyMartin Posted July 12, 2016 Share Outsurance is famous for this type of thing. Personally I won't go near them. No ethics. Lexx, Stoffies1, KarlvN and 1 other 4 Link to comment Share on other sites More sharing options...
Harryn Posted July 12, 2016 Share if you are insured then let your insurance pursue the matter with her insurance(they will cut a deal between them).if you are uninsured then this is the standard tactic used by insurers to not pay people who are not their client. I would seek legal advice as litigation is probably your only recourse and you cannot sue the driver as she is represented by her insurerNo, not so. OP's cause of action lies against the driver. Of course he can sue her, provided that he has not subrogated the claim. Link to comment Share on other sites More sharing options...
intern Posted July 12, 2016 Share Outsurance. There's your problem.They entered the NZ market as 'Youi'. Got into lank kek here for unethical business practices. Absolutely terrible insurer, very, very dodgy.http://www.interest.co.nz/insurance/80813/youi-firing-line-current-and-former-employees-detail-explosive-claims-about-cultureThe issue is still playing out. Link to comment Share on other sites More sharing options...
scotty Posted July 12, 2016 Share My girlfriend had a similar issue with Outsurance awhile back, she was leaving work and had just got out the gate when she had to brake as another car cut her off and one of her colleagues rear ended her. He admitted liability and they submitted a claim directly to Outsurance for her damage. Outsurance came up with a story that he was not at fault claiming their client had in fact braked but the road been in poor condition and this was a cause of him not been able to stop, telling her that she could pursue it with the city roads department for damage. She submitted her claim to her own insurers and surprise, Outsurance paid up without any delay. Moral is if Outsurance believe they can shaft you, they will. Edited July 12, 2016 by scotty cat-i 1 Link to comment Share on other sites More sharing options...
WR 1.0 Posted July 12, 2016 Share As soon as you admit liability, your insurer can reject all cover as you then take away their options for apportionment of the blame. I suspect thats probably what happened here. As she immediately admitted guilt (regardless of what happened) Out probably rejected her claim and indirectly your claim against them too.(the clause is usually under general exclusions or the your responsibility section of the policy wording) Link to comment Share on other sites More sharing options...
dev null Posted July 12, 2016 Share The above is why I still believe in independant brokers. mazambaan, Flatdog7, TALUS and 6 others 9 Link to comment Share on other sites More sharing options...
FCH Posted July 12, 2016 Share Just copy the url of this page and post it on their facebook page; see them jump into action to save face asap. Fr33rider, bikebloke and Smurfy 3 Link to comment Share on other sites More sharing options...
G-J Posted July 21, 2016 Share Money in the bank. Awaiting new bike. What an unnecessary issue. .. SCD, MarcL, wiledog_x and 2 others 5 Link to comment Share on other sites More sharing options...
BeegMig Posted July 21, 2016 Share ......... sporting a funky limp, and with one hell of a story! Do i really need to trouble my insurers for being T-boned by a Hyundai?? Well, you know what they say; "You always get something out!'' Smurfy 1 Link to comment Share on other sites More sharing options...
Cois Posted July 22, 2016 Share Think it is time to move from Out(shafting)Surance then. Edited July 22, 2016 by François Marais Spinnekop 1 Link to comment Share on other sites More sharing options...
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