eibmoZ Posted January 11, 2018 Share Aaaaa Edited August 30, 2018 by eibmoZ Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/ Share on other sites More sharing options...
Cyclewizz Posted January 11, 2018 Share I did a "warranty" replacement in October last year without any issues. My Edge 500 went crazy so I took it in, they couldn't fix it and offered me the Edge 520 for a fee.Paid, walked out with the 520. No issues. Maybe their process changed after I was there.. Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250841 Share on other sites More sharing options...
Schnavel Posted January 11, 2018 Share The process has now changed. If you take your unit through to Navworld, they now need to send it through to Garmin in Rosebank to assess for a warranty replacement. Not sure if you can skip Navworld and take it directly through to Garmin? Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250848 Share on other sites More sharing options...
Rudi Pollard Posted January 11, 2018 Share I had an issue with my edge 520 a while ago which was also sent to rosebank. If you ask really really nicely you can check it in at rosebank yourself, but they send it back to either the LBS helping you or to navworld. It still takes 2-5 days so you will not be helped much quicker by going there. Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250864 Share on other sites More sharing options...
Long Wheel Base Posted January 11, 2018 Share The process has now changed. If you take your unit through to Navworld, they now need to send it through to Garmin in Rosebank to assess for a warranty replacement. Not sure if you can skip Navworld and take it directly through to Garmin?Flip I hope so. Firstly rosebank is a lot closer for me, secondly you would probably save a week. Imagine being without your garmin for a week. mecheng89 1 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250866 Share on other sites More sharing options...
Long Wheel Base Posted January 11, 2018 Share I had an issue with my edge 520 a while ago which was also sent to rosebank. If you ask really really nicely you can check it in at rosebank yourself, but they send it back to either the LBS helping you or to navworld. It still takes 2-5 days so you will not be helped much quicker by going there.So they don't sort the problem right there and then like navworld used to? Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250868 Share on other sites More sharing options...
Steven Knoetze (sk27) Posted January 11, 2018 Share Maybe they have noticed an increase in older models suddenly breaking or nor working following a newer models release.Seems a easy and dubious way to get an upgrade.....Not saying that's the case here but would explain why they are choosing to do more thorough assessments from now onwards. BigDL, TIB and GLuvsMtb 3 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250869 Share on other sites More sharing options...
eddy Posted January 11, 2018 Share Maybe they have noticed an increase in older models suddenly breaking or nor working following a newer models release. Or, like Apple have been forced to admit, new releases of IOS are designed to actively degrade the performance of older handsets so people are encouraged forced to upgrade their otherwise perfect phones. Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250880 Share on other sites More sharing options...
Rudi Pollard Posted January 11, 2018 Share So they don't sort the problem right there and then like navworld used to? Nope, they book it in for testing, but you go to the back of the queue. Long Wheel Base 1 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250884 Share on other sites More sharing options...
sirmoun10goat Posted January 11, 2018 Share Flip I hope so. Firstly rosebank is a lot closer for me, secondly you would probably save a week. Imagine being without your garmin for a week. I understand there has been a change in process, and devices will end up going to Garmin Rosebank. Navworld is aware that this will cause delays, and are looking into having loan/rental units available, so that everyone can get their vitality points...and also record their rides for strava. Rather chat to Navworld first Long Wheel Base 1 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250885 Share on other sites More sharing options...
scotty Posted January 11, 2018 Share Used to be Garmin were separate and you could take your unit direct to them, then they merged with Navworld, now it seems they have changed again. Mountain Goat 1 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250930 Share on other sites More sharing options...
Tristand Posted January 11, 2018 Share Seems it has been brewing for a while already.Garmin really cracked down on Navworld when it came to replacing heart straps at least a year ago. Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250975 Share on other sites More sharing options...
BigDL Posted January 11, 2018 Share Or, like Apple have been forced to admit, new releases of IOS are designed to actively degrade the performance of older handsets so people are encouraged forced to upgrade their otherwise perfect phones.Nonsense - nothing to do with forcing an upgrade. Read past the headlines Sent from my iPad using Tapatalk Edited January 11, 2018 by wahoofish Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250979 Share on other sites More sharing options...
Shebeen Posted January 11, 2018 Share Nonsense - nothing to do with forcing an upgrade. Read past the headlines Sent from my iPad using TapatalkI agree, Garmin are not nearly as skelm as those Apple folk Edited January 11, 2018 by freewheelin' Hub Dylan Cyclewizz, Pure Savage and Patchelicious 3 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250986 Share on other sites More sharing options...
Cyclewizz Posted January 11, 2018 Share Maybe Navworld were replacing units too easily.Now Garmin has a go at fixing the unit before replacing the unit. I'm pretty sure that sometimes a full software install will solve the problem. Patchelicious 1 Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250988 Share on other sites More sharing options...
BigDL Posted January 11, 2018 Share I agree, Garmin are not nearly as skelm as those Apple folkShould I feel insulted that you call me skelm? Sent from my iPad using Tapatalk Link to comment https://forum.bikehub.co.za/topic/171810-garmin-navworld-break-up/#findComment-3250989 Share on other sites More sharing options...
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