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Online shop recommendations SA


RomP

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Posted

In a bind (no punn intended)....sportmans warehouse usually has one or two 10/11/12 speed kmc chains and always seem to have quicklinks. Ive bought 11spd ones there before.

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Posted

Thanks all,  Eventually came right, bike now built.

One thing that i did learn from this was to support the smaller shops..These huge brand named shops are on the same level as Makro and other similar retailer regarding customer service and staff attitude. Sorry for generalizing, that was my experience in dealing with shops the last few weeks.

 

Thanks all for advice and recommendations.

  • 2 months later...
Posted

Evobikes - post two - not a nice bunch 2) my bud had real issues with them not wanting to exchange something he sent back to them after seven days at his expense. Avoid like the plague and for the 2 choir boys who’s posting - do you work at the Evobikes online store Or are you in marketing and trying to cover up the facts - tough the fact are Evobike service and policy’s are terrible and I would not buy a bolt from them. That’s my opinion- don’t get rude because it goes against your opinion this is a advise hub not a dictator hub.

I think the internets will decide this one

Posted

But you're getting rude because their experiences go against your opinion?

 

Kay

My thoughts exactly, dictating that we all must avoid like the plague because he had a bad experience.

 

I do not work for EVO, I live in JHB, granted only ordered from them 2 times, but both times I had good experiences, wont hesitate to use them again

Posted

My thoughts exactly, dictating that we all must avoid like the plague because he had a bad experience.

 

I do not work for EVO, I live in JHB, granted only ordered from them 2 times, but both times I had good experiences, wont hesitate to use them again

 

I've used them more than twice (although my wife might think it was only the two times) and never had any issues.

Posted

Evobikes - post two - not a nice bunch 2) my bud had real issues with them not wanting to exchange something he sent back to them after seven days at his expense. Avoid like the plague and for the 2 choir boys who’s posting - do you work at the Evobikes online store Or are you in marketing and trying to cover up the facts - tough the fact are Evobike service and policy’s are terrible and I would not buy a bolt from them. That’s my opinion- don’t get rude because it goes against your opinion this is a advise hub not a dictator hub.

Been supporting Evobikes since 2016.

 

Only had GOOD service from them.

 

 

Uhm .... sorry, correction .... in 2017 I drove there to pick up something ... turns out they dont stock everything in store ... like CWC-online, and BikeAddict.

 

 

So if I need something I call to check stock levels ... though mostly I pop in after a trail ride, window shop and see stuff I did not know I really need ...

 

And when I wanted to order a cover for my old Garmin computer they helped me out ....

 

 

no reason to get nasty .... they are one of the best online shops .... at least that is my personal experience.

 

 

 

Realistically though ... can any one store get it right every single time ? At least I have found them very approachable.

Posted

In fact, I value someone’s fair commet and think it’s worthy to note their experience whether good or bad - there after it’s your decision, who you order from. The one Huber expressed there hands on experience and gets lambasted for it! I am now even more convinced that this post lacks authenticity.

  • 3 weeks later...
Posted

I have two updates on 2 different stores.

 

Funnily enough both stores used Courier guy delivery and i received both items at same time  - way convenient!

 

Evo bike (already posted on the Evo thread) but they sourced me a part nobody in SA had, i called them up and they said they can arrange, paid them after 5pm on tuesday and i received the goods friday 8.30am (today)

 

Then Bike Mob even done one better, i purchased online at 1.40pm yesterday 1 Oct 2020, item in my hand at 8.30am 2 Oct 2020 (today)

 

Plus is that all 5 items i got was the best priced!

Posted

My thoughts exactly, dictating that we all must avoid like the plague because he had a bad experience.

 

I do not work for EVO, I live in JHB, granted only ordered from them 2 times, but both times I had good experiences, wont hesitate to use them again

lot of this going round lately - "my opinion is the universal standard, and if you disagree you are a troll" combined with "the shop didn't offer to wipe my 8ss, so they have the worst service ever in the world". 

 

I actually think this may well be a symptom of how C19 has made people more selfish, self entitled and "its all about me" which in some sense is understandable when confronted with a global plague that has threatened to kill us all.

 

I also think this has caused people to lose perspective of the relative importance of things, with small insignificant issues being made into complete mountains.  Buy hey, that's just my opinion, and if you disagree I promise to suppress the anxiety and pain without lashing out

Posted

Having built a bike from scratch and needing every part on it in the last 2 months, I have the following experience with the online shops and walk in shops:

 

No1 online shop is always Bikehub classifieds. However this provided all the highs and all the lows one can possibly imagine including a scammer or 2 which thankfully the admins sent me warning about and I cut the cord.

 

2. EvoBikes - no hassle and quick delivery. Prices was OK to good/competitive. 

 

3. CWC - no hassle and quick delivery. Had great discounts on some items I needed.

 

4. CycleLab - walk in service was great and even source an out of stock item from another branch - pricing was really good on some items (Vittoria tyres and look pedals) but some prices made me leave certain items (saddles are very pricey). Store was Boksburg.

 

5. Trail Tech Cycles - no hassle and delivery was quick - Prices was good but after the order was placed I never got any feedback or update on shipping until it got to my door. otherwise the online shop is lacking some items and I found it tricky to fill my basket with items I needed to qualify for free shipping.

 

I am yet to try Summit Bikes and some others as I still have a shopping list... the following shops need to check their service levels as I tried purchasing items from them and either got no reply or late replies more than a week later simply stating no stock.

 

Hotspot Cycles

Bikemob

Bike Addict

 

not sure I would try buying there again.

Posted

Online has gone down hill for a number of online bike stores that were usually problem free with super quick delivery.

 

Frustrating waiting for weeks on feedback for items purchased that state "available".

 

Summit is always a safe bet!

 

.

 

I am yet to try Summit Bikes and some others as I still have a shopping list... the following shops need to check their service levels as I tried purchasing items from them and either got no reply or late replies more than a week later simply stating no stock.

 

Hotspot Cycles

Bikemob

Bike Addict

 

not sure I would try buying there again.

Posted

Online has gone down hill for a number of online bike stores that were usually problem free with super quick delivery.

 

Frustrating waiting for weeks on feedback for items purchased that state "available".

 

Summit is always a safe bet!

 

this is not restricted to SA - worldwide inventory levels are a $h1tshow.  I am building a bike at the moment and have battled to track down a specific fork which I finally found at jensonusa.com.  I called them to make sure they had the fork and the guy told me for sure, but shipping would be 2-3 weeks.  I placed the order and paid, and today i got a "sorry, out of stock, we hope to have it by end of Jan 21". Now to try to get my $$ back is going to be fun

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