PSA: Dishonest seller

[CdT85]

Hi Guys and Girls

This is not a rant thread, nor  me trying to get BikeHub all worked up. I am posting this purely to warn other buyer of dealing with a seller on the classifieds.

I recently purchased a second hand shock (a rare size I have been searching for for a while 152 x31) from hubber @Roux 1. 

He seems to be the owner of the bicycle shop Extreme Cycles in Klerksdorp.

The shock arrived Friday afternoon and on inspection I found that the shock is pissing oil from the rebound dial/ lockout lever and the stanchions is warn (refer to attached photos). I immediately informed the seller that the shock is fubar and that I would like to return if it for a refund, and he ignored me , but read the message.

I gave him 24h to respond, then rated him accordingly. Below it the whatsap messages between us:

2022/06/29, 11:53 - Messages and calls are end-to-end encrypted. No one outside of this chat, not even WhatsApp, can read or listen to them. Tap to learn more.
2022/06/29, 11:53 - +27 72 122 8427: <Media omitted>
2022/06/29, 12:28 - Charl: Awesome. Thank you
2022/07/01, 16:33 - Charl: IMG-20220701-WA0018.jpg (file attached)
Good afternoon. I just received the shock, thanx for the speedy shipping. But i am not happy with the condition of it. The stanchion is warn and the shock is pissing oil from the rebound/lockout lever assembly. I would like to return it for a refund please.
2022/07/01, 16:33 - Charl: IMG-20220701-WA0015.jpg (file attached)
2022/07/01, 16:33 - Charl: IMG-20220701-WA0016.jpg (file attached)
2022/07/01, 16:33 - Charl: IMG-20220701-WA0017.jpg (file attached)
2022/07/04, 16:56 - Charl: I take it you do not want to chat about the defunct shock you sold me or refund me for this deal?
2022/07/05, 04:52 - +27 72 122 8427: I saw your comment posted, can't I say anything after the fact.
2022/07/05, 05:24 - Charl: The fact is you sold me a leaking, worn out shock and then ignored me after i made you aware of it as soon as i received the shock.

I saw your last online status on bikehub, meaning that you have been online after  I sent you a message, but you ignored me, and now play the victim.

But fact still stands. Seeing that you own a bicycle shop, and that you deal in parts, you should have known that a shock leaking oil from its dials with a worn stancion should go to the bin. And not ne sold off on bikehub to make a quick buck.

That means you are either dishonest, or you dont know anything about bike parts.

I tried to resolve this amicably, BUT you ignored me. You read my message on whatsap and decided not to respond.

Now you play victim, because I called you out on your dishonesty and made other people aware of it too.

I will be starting a thread on bikehub, warning others and post this conversation there as well.

 

Attached is the photos as well.

Be careful dealing with this seller. 

I tagged him in the thread, so he is more than welcome to state his side.

 

[droo]

Bikehub Pay.

The end.

If the seller refuses, move on.

Also - when buying suspension on a budget, expect to have to service it at the very least.

 

[Steady Spin]

Not to be a dick here but did you not request detailed photos before pulling the trigger on this? 

 

[CdT85]

1 minute ago, Steady Spin said:

Not to be a dick here but did you not request detailed photos before pulling the trigger on this? 

 

No, I didnt do my due diligence. So yes, school fees paid. Again

[CycleMomSpeedster]

Agree. Refund is in order. You not happy. So return.  

[CdT85]

5 minutes ago, droo said:

Bikehub Pay.

The end.

If the seller refuses, move on.

Also - when buying suspension on a budget, expect to have to service it at the very least.

 

True yes.

Options just limited. Been looking for a 152x31 for a while now.

 

excitement got the better of me

[Steady Spin]

1 minute ago, CdT85 said:

No, I didnt do my due diligence. So yes, school fees paid. Again

The seller is still in the wrong to not offer a refund. 
Will make a note to NOT deal with him through. 

Looking forward to his version of events and how he plans on rectifying this. 

[droo]

That's an Ebay purchase. All the local ones come off old Elements and have been ridden into the ground. And no spares to be had anywhere.

 

[CdT85]

3 minutes ago, droo said:

That's an Ebay purchase. All the local ones come off old Elements and have been ridden into the ground. And no spares to be had anywhere.

 

I am trying to revive an old 2006 Mongose ECX. The Rockshox MC3.1 is still functional, just wanted a fox rp23 to match the Fox Float RL up front.

Guess it will be a "display" and not a "ridable" restore now

[TheoG]

37 minutes ago, CdT85 said:

I am trying to revive an old 2006 Mongose ECX. The Rockshox MC3.1 is still functional, just wanted a fox rp23 to match the Fox Float RL up front.

Guess it will be a "display" and not a "ridable" restore now

Since they are so scarce, wont it be possible to "rescue" it?  Maybe Cogent (or other fox service) can get it in a usable condition?

Edited July 5, 2022 by TheoG

[CdT85]

3 minutes ago, TheoG said:

Since they are so scarce, wont it be possible to "rescue" it?  Maybe Cogent (or other fox service) can get it in a usable condition?

It does not seem that there is spares available for it. And from wat I read up on MTBR it is not  really repairable if it start leaking oil out of the lockout lever.

The wear on the stanchion is also a bit worse than what my cellphone camera shows. Opened up the air can Friday night, and the shock was filled with oily mud. I guess it is still has the same dust wipers it left the  Fox factory with

[EvanB]

I must admit I had to send people to collect money from 2 separate Hubbers who tried their luck. Got my money back on both occasions but it cost them a lot of collection fees. None of them sell here anymore I see.

[tinmug]

So let's hear @Roux 1's side of the story. 

[droo]

2 hours ago, CdT85 said:

And from wat I read up on MTBR it is not  really repairable if it start leaking oil out of the lockout lever.

99% of the time the leaky adjuster thing is just a service kit. Whoever dished out that wise advice has obviously only watched YouTube videos on air can services.

The damper body may be more of a challenge, but if you get it here I'll be able to tell you pretty quickly.

[CdT85]

5 minutes ago, droo said:

99% of the time the leaky adjuster thing is just a service kit. Whoever dished out that wise advice has obviously only watched YouTube videos on air can services.

The damper body may be more of a challenge, but if you get it here I'll be able to tell you pretty quickly.

Awesome news. Thanx Droo. Will make a plan to get the shock to you. 

[DieselnDust]

6 minutes ago, droo said:

99% of the time the leaky adjuster thing is just a service kit. Whoever dished out that wise advice has obviously only watched YouTube videos on air can services.

The damper body may be more of a challenge, but if you get it here I'll be able to tell you pretty quickly.

I have an old RP23 o my 2008 scalpel that’s leaking around the compression adjuster. Omnico said no spares for that part of the shock . If you have some Magic I will drop It off. It’s little more than an infamous air spring at the moment