Cycle Science in Broadacres Sells Fake Pinarello

[Guest notmyname]

Not a peep from the accused. Umm, Cycle Science. Cycle Science, do you copy. Come in Cycle Science.

[Andrew Armstrong]

I'm not optimistic about getting my money back but Cycle Science don't think they are doing anything wrong that is the frustrating bit. They offered to re-sell the bike on my behalf!!! Can you imagine they sell my fake bike to someone who seriously injures them self or worse. I would be just as culpable as them. When I told them the bike they sold me was fake their response, 'grey, fake, whatever'! Chilling if you look at the stories of these fake bikes and the risk they pose and the accidents they have occasioned.

[MaXiMuM]

Please tell my you bought it on a credit card?

Master and Visa ofer a refund service of some sorts... Check it out.

[DJpak]

Unbelievable!!! How a shop sells a fake bike!!!!!!

Can u sue them? That's illegal. If u have a prove of payment, I think u can sue them. How much did u pay for that? U definitely paid a lot. Dont give up and get back the money!!!

[TALUS]

Unbelievable!!! How a shop sells a fake bike!!!!!!

Can u sue them? That's illegal. If u have a prove of payment, I think u can sue them. How much did u pay for that? U definitely paid a lot. Dont give up and get back the money!!!

Slow down Big Guy! All of the above is in the thread already. Breathe slowly and read the WHOLE thread.

[GoLefty!!]

The Consumer Protection Act says that you are entitled to full compensation if you can prove you were sold defective or counterfeit goods.

[Witkop]

After reading all the posts a number of snotty comments are just sitting on the end of my tongue. As this is the hub maybe I should be a bit of a cat and let rip:

 

Firstly, you bought a genuine replica fake, or something like that. What you wanted was something that was like good, awesome, and would make you feel good. Which it did until you realised that it was neither genuine or a genuine replica ridden by some European pro cyclist. Now you are miffed. You feel cheated because it is a different bike, not because it was a worse bike. You assume that the bike is worse because Pinarello says it is not a Pinarello, not because you have cycled the real thing and felt the difference.

 

On this point it seems that you were easily parted with your money (goed koop is duur koop). As an analogy you went to a dodgy VW dealer to buy a BMW, and when realising you were sold a corsa you are the blixim in. It seems that in parting with almost 90k on a bike you were less prepared than when you go buying earl grey tea. It seems as if you were a willing victim of kakonomics, where suddenly you are aggrieved to realise that a non-registered (pinarello) dealer bike shop just doesn't suddenly sell Pinarello dogma's. I mean few people suddenly wake up in the morning and decide to buy a dogma, it is a dream bike, like a designer item, top of the brand the rolex of cycling, the rolls Royce of two wheels ext. To buy a dogma should entail working through the registered dealer and agent. You don't just buy a dogma. BUT you did.....

 

Also, as the Dogma is "the" bike, Pinarello and ASG should make more effort to sort this thing out. It is their good brand name that is being eroded. Image how much business (and helicopter flips) ASG is losing by Cycle Sciences little sideline? How can cycling a dogma be a status symbol when ever township boy is one a dagma look alike. What is the bumptious of that? Status must cost money and Cycle Science is eroding the entire edifice of the cycling pyramid. Next thing people will start winning races on Raleigh's.

 

Finally, you can take the loss as your instalment on your further education in cycling or chose to call your lawyers who will then call cycle sciences lawyers (who will then spend the money you gave them) to sort it all out and that would cost you the same.

 

Anyway, after all that cat-I-ness, I do feel sorry for you, partly because I was taken for a ride by a bike shop when I bought my first road bike. The guy sold me a bike that was 5cm too big. It was hell riding it and I had to buy a new frame shortly afterwards. But Karma is a b!tch and it turns out his wife preferred his bike mechanic in the hay.......

[Andrew Armstrong]

Perhaps a better analogy to buying a car, is buying a watch you don't ask the jeweller who the importer is. Similarly, the watch works fine at first but over time it just doesn't keep time as it should, you take it back. They reassure you, all is fine and it just needs to be run in. Similarly, it wasn't a snap decision, I dilly dallied for three months before buying the bike. I went to Cycle Science as I wanted to support the local bike shop, I didn't haggle for a low price, i just wanted a Dogma to ride a race for my 50th birthday. I gave my ten year old Pinarello away when I got the new bike. Ironic that I gave away a genuine Pinarello and kept the fake.

 

When investing so much in a bike, it is heartbreaking that a shop can sell counterfeit goods. In hindsight I feel quite stupid for being so trusting I didn't even know fake bikes existed. But surely the retailer should feel some sense of remorse or shame for preying on its own loyal customers?

 

So better to post my experience so when you buy a bike you aren't so trusting. Similarly, a fake frame and handle bars of unknown manufacturing origin can simply crack (check out the stories of fake bikes). When you buy a branded product it is because you trust the brand. When I told Cycle Science the bike was fake they replied, 'grey, fake, whatever'. So much for putting the customer first.

[Eugene]

Next thing people will start winning races on Raleigh's.

 

Actually, Anke Erlank, Malcome Lange, Jaques Fullard, Kevin Evans, Cherise Stander, Marissa Van der Merwe are some of the few people who won SA Championships on Raleighs.

[Witkop]

Perhaps a better analogy to buying a car, is buying a watch you don't ask the jeweller who the importer is. Similarly, the watch works fine at first but over time it just doesn't keep time as it should, you take it back. They reassure you, all is fine and it just needs to be run in. Similarly, it wasn't a snap decision, I dilly dallied for three months before buying the bike. I went to Cycle Science as I wanted to support the local bike shop, I didn't haggle for a low price, i just wanted a Dogma to ride a race for my 50th birthday. I gave my ten year old Pinarello away when I got the new bike. Ironic that I gave away a genuine Pinarello and kept the fake.

 

When investing so much in a bike, it is heartbreaking that a shop can sell counterfeit goods. In hindsight I feel quite stupid for being so trusting I didn't even know fake bikes existed. But surely the retailer should feel some sense of remorse or shame for preying on its own loyal customers?

 

So better to post my experience so when you buy a bike you aren't so trusting. Similarly, a fake frame and handle bars of unknown manufacturing origin can simply crack (check out the stories of fake bikes). When you buy a branded product it is because you trust the brand. When I told Cycle Science the bike was fake they replied, 'grey, fake, whatever'. So much for putting the customer first.

 

After reading this I do genuinely feel for you. You were duped by a bunch of ***********************. Thank you for warning us. I hope that ASG as the official agents do something about it. I think they (cycle science) have this attitude for two reasons, one they have your money and two it will take you even more money to get it back. So they are in the clear.

 

Unfortunately social media may help you vent your frustration, but it rarely solves the problem.

 

Anyway good luck with which ever way you chose to play this, and enjoy the real bike you got in Aus.

Edited March 31, 2014 by Witkop

[Edition 507]

None of your business, CarbonBoy

 

Give the man some advice

Actually the man did not ask for advice, but was rather exposing the alleged fraudulent transaction, and posting his complain on a public forum such as this makes it every ones business.

[RichieT]

I've read most of this post... and I'm astonished by the shop's complete nonchalance over their deed... you really need to take this further.. it's not like you bought this bike on a Fordsburg filling station forecourt. This looks like fraud to me (as others have expressed).

However others, take heed, even cell phones are being cloned these days, that pristine iPhone5 or Galaxy S4 you bought on Gumtree could be fake :-(

And I hope this LBS gets good and truely flamed..

[Cellar]

Status must cost money and Cycle Science is eroding the entire edifice of the cycling pyramid. Next thing people will start winning races on Raleigh's.

 

 

hah! Fignon won the Giro on a raleigh! And finished second at the TdF on one. And Zoetemelk won the Tour on a Raleigh.

 

More importantly, and to reply to your comment, this bike shop sold the guy something under false pretences. Your silly comment about perceptions is, well, silly.

Edited March 31, 2014 by Cellar

[Eugene]

Considering the op paid R91 000 for this bike, we can assume that Cycle Science sold this bike at real Dogma prices and made one hell of a profit.

 

These fake frames retail for R4-R5k.

[Eugene]

hah! Fignon won the Giro on a raleigh! And finished second at the TdF on one. And Zoetemelk won the Tour on a Raleigh.

I would have qoted this but couldn't remember their names

[BarHugger]

I shudder the thought of taking the specific bike in for a warranty/guarantee claim and finding out that your (purchased) peace of mind is null and void! How is that for paying for empty promises......