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Discovery Health - Vitality & Team Vitality plus everything else you need to know


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Posted

Question and apology in advance if answered already. Be a pal and point me in that direction if thats the case. 

 

Has anyone on Team Vitality received their CSA licence or link to CSA licence renewal? 

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Posted

via the discovery app or the 0872405298 number...my rewards are normally sent via the vitality app never via sms.

you would receive an SMS on the number linked to your account. I got mine in December, while the wife received her's on Friday.
Posted

via the discovery app or the 0872405298 number...my rewards are normally sent via the vitality app never via sms.

mmmmm..was a sms that i had to push 1 to reply and then 2 and reply for the Teddy, really dont think it was via my app..was definately an sms.

Posted

Question and apology in advance if answered already. Be a pal and point me in that direction if thats the case. 

 

Has anyone on Team Vitality received their CSA licence or link to CSA licence renewal? 

 

I forgot about that. Just paid my own license. Jeez, I am just not getting this right. 

Posted

mmmmm..was a sms that i had to push 1 to reply and then 2 and reply for the Teddy, really dont think it was via my app..was definately an sms.

Same as me!

Posted

I forgot about that. Just paid my own license. Jeez, I am just not getting this right. 

 

Mine was done today. Been waiting since 6 Dec last year. Sure CSA will refund you. have a go. 

Posted

Question and apology in advance if answered already. Be a pal and point me in that direction if thats the case. 

 

Has anyone on Team Vitality received their CSA licence or link to CSA licence renewal? 

 

How does this work?

Posted

I forgot about that. Just paid my own license. Jeez, I am just not getting this right. 

 

this is the 1 things I messed up... will wait another year

Posted

Mine was done today. Been waiting since 6 Dec last year. Sure CSA will refund you. have a go.

Did mine last week. Received an email from CSA today stating my lic was renewed via discovery and I can login on CSA website to view
Posted

Mine was done today. Been waiting since 6 Dec last year. Sure CSA will refund you. have a go. 

Did my Team Vitality joining on the 4 Jan and got an email from CSA a 2 days later saying I could login and download my CSA licence

Posted

Got a sms from disc on 1 Jan to activate apple watch ( already had one) so activated again as I presumed it was a new deal for a new year... Any case fetched it and gave to the wife... They phoned me today advising it was a "error" and asked if I would like to buy it outright, pay off interest free over a year or return... Im not paying for it and IL return was my response...

 

Just as I thought, awesome new watch every year. Wonder how many people had this "glitch"

Posted

I have entered the Fast One in January. Will Discovery automatically deposit the 50% back for the race entry in my account? Do they pick it up from the entry list or do I have to let them know that I have entered and send proof?

 

They do pick up our food purchases from Woolworths and refund, my wife uses a Woolworths card which is linked to Vitality.

 

I paid my entry fee using a Nedbank credit card.

 

 

You will let them know by claiming your points for the race

 

 

Read the discovery website for team vitality, it tells you what to do to get you cash back. When you have finished the event and have an official time, then claim your points for the race via the website under outdoor sport events.

 

Right under where you joined team vitality is says... what you need to know! It is not automatic!

 

While I would agree you should claim log the event to be sure, in my experience if it is a timed event (racetec or championchip) they do give you the cash back (and points) automatically

Posted

I take it that everyone getting 25% back on the Healthy gear card have done the online fitness check and Vitality Fitness test (with a biokinetikist) or the Elite fitness test, in 2016? If yes, you certainly don't waste time?

 

Per the website I still get 25% but have not yet done the fitness test this year.  I did one last year in about March so I assume you need to do a new one within 12 months of last one to keep the 25% (so the clock seemingly doesn't re-set on 1 Jan 2016).  I did find the wording a little ambiguous on this point.

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