ChrisF Posted May 3, 2017 Posted May 3, 2017 VERY happy with EVO bikes !! Called them on Friday morning, popped in and bought an 11-40 10 speed cluster .... ex-stock .... Popped in just before 3pm, they quickly fitted it. Crossed the road and had a nice ride at Meerendal. VERY impressed with their service, and the skill of their mechanics. Word of caution .... dangerous place for a tool juncky ..... They have Parktool, and the more affordable equivalents ..... HdB 1
matthieup Posted May 19, 2017 Posted May 19, 2017 Yip we open every weekday from 8 until 17h30 and on Saturday's from 10 until 1.and do you do bike servicing as well?
dewaldsss Posted May 19, 2017 Posted May 19, 2017 Also happy with the service from EVO bikesI bought some goodies from them and even after checking it stated sold out I still received the parcel the following week.I placed the order on a Friday and the Tuesday is was at the Post office(normal domestic)They even helped me to stay out of harms way... Might have been in trouble if the post office notification rocked up at home and the wife ask "what is it this time?"
ChristoErasmus Posted June 9, 2017 Posted June 9, 2017 Today I need to rave (without the rant - well, maybe a little). Monday I walked into the local bike shop looking for a freehub, I had "sell me something" written all over my forehead, I walked out with the advice that the freehub was fine, will last at least two more years. What does that matter when I WANT a new one? In any event, I found on bikehub that evobikes.co.za is a supplier of Novatec spares and today out of stormy Cape Town I have in my hand a fresh freehub waiting to do duty. Thank you Evobikes for the excellent service and help to find the right freehub and speedy delivery. Wannabe, brumby and Long Wheel Base 3
Long Wheel Base Posted June 9, 2017 Posted June 9, 2017 A first time poster raving?????? On a Friday????? I am confused. If only the OP had entered the competition, He could have gotten his freehub for, well free. Odds are firmly with him to win. ChrisF, Rocket-Boy and Grayskull 3
ChrisF Posted June 9, 2017 Posted June 9, 2017 A first time poster raving?????? On a Friday????? I am confused. If only the OP had entered the competition, He could have gotten his freehub for, well free. Odds are firmly with him to win. Hey, it rained in the Cape .. ANYTHING is possible ...
lechatnoir Posted June 9, 2017 Posted June 9, 2017 A first time poster raving?????? On a Friday????? I am confused. He says he's from Gauteng, so probably a friendly chap, and clearly not a whinger... Kudos! Long Wheel Base 1
Tony datoy Posted June 9, 2017 Posted June 9, 2017 Janos does it again! Ordered a tyre booster just after 2pm yesterday, delivered to my door in Durban before noon today, exceptional service well done Evobikes. Andrew_Smith 1
Underachiever Posted June 9, 2017 Posted June 9, 2017 Thy are so busy giving your guys good service that they 10000% ignored my purchase request I sent a month ago to their e-mail address. Wonder what they will do if I want to place an order for a wheel set next week some time? :unsure: Neill Du Toit 1
Tony datoy Posted June 9, 2017 Posted June 9, 2017 Give Janos or Naas a call, it's a possibility they never received your email or it was nuked. Janos has always gone out of his way with my orders. He has sent me stuff overnight at no cost to me when an order has gone astray. They have even upgraded parts at no cost due to stock shortages. Thy are so busy giving your guys good service that they 10000% ignored my purchase request I sent a month ago to their e-mail address. Wonder what they will do if I want to place an order for a wheel set next week some time? :unsure: BrandonF_ and Long Wheel Base 2
ChrisF Posted June 9, 2017 Posted June 9, 2017 Thy are so busy giving your guys good service that they 10000% ignored my purchase request I sent a month ago to their e-mail address. Wonder what they will do if I want to place an order for a wheel set next week some time? :unsure: Fair to say that if they dont reply in 24 to 48 hours drop them another email as the first one got lost somewhere .... These guys dont make a habit of ignoring emails. Jackson123 and Tony datoy 2
EVOBIKES ONLINE STORE Posted June 10, 2017 Posted June 10, 2017 Thy are so busy giving your guys good service that they 10000% ignored my purchase request I sent a month ago to their e-mail address. Wonder what they will do if I want to place an order for a wheel set next week some time? :unsure: Hi Underachiever Sorry to hear that we did not reply to your mail. :blush: If you don't mind please forward your mail again to me on naas@evobikes.co.za and CC Janos as well on janos@evobikes.co.za It might have slipped through but we might have not received it either - I will check. Apologies again. As a rule we do not ignore mails! RegardsNaas Cube120 and Underachiever 2
Thomo Posted June 10, 2017 Posted June 10, 2017 Comms from the Evo-guys is normally great.Even when it's just a general enquiry rather than a purchase.
Long Wheel Base Posted June 12, 2017 Posted June 12, 2017 Thy are so busy giving your guys good service that they 10000% ignored my purchase request I sent a month ago to their e-mail address. Wonder what they will do if I want to place an order for a wheel set next week some time? :unsure: Did they sort you query?I have only received good service via mail from them. Janos is on the ball, I am sure Naas is as well but I have only ever spoken to Janos. I am sure they will go out of their way to sort your problem out.
HOEKVLAG Posted June 12, 2017 Posted June 12, 2017 I've only had excellent response from them - Janos has always gone out of his way to help me!
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