Canyon bicycles now available direct to South Africa

[igg]

I have a Canyon frame box in Fourways that's headed for the bin if anyone wants to rescue it.

[Iwan Kemp]

Canyon only sell by shipping internationally, there's no Canyon brick and mortar dealer in SA or anywhere else in the world. Not the typical case where somebody ordered a Shimano groupset from CRC in order to cut out the local suppliers.

 

The warranty sits with Canyon, not the local distributor. I would argue that it makes a lot of sense for Canyon to do a small transaction with the local distributor to replace the component instead of getting the client to courier it to Germany and couriering a replacement. This comes with the added pains for customs, time delays etc. From Canyon's perspective it's probably cheaper to do this than the paying for the two-way courier and customs on a EUR200 part. On top of that Cool Heat is reputable and can check if the part is actually broken.

 

We aren't the only faraway country they ship to, there must be some of this going on for smaller issues.

OE parts carry international warranty and under distribution agreements have to be honored by local agents. Aftermarket parts generally have to go throuth the retailer you bought it from, but most (more better) agents will look after some warranty cases where it makes sense.

 

Canyon have an agreement in place with SRAM SA (Cape Cycle Systems) , not sure about Shimano (Coolheat)

[DieselnDust]

This is true for most OEM’s . Had to warranty a brake caliper on my Super6 a couple of years ago. Omnico sent the warranty claim onto CCS.

Riding buddy had to warranty a super record bottom bracket. He lives in the UK and was out here on holiday. J&J sorted it out.

[lechatnoir]

Canyon have an agreement in place with SRAM SA (Cape Cycle Systems) , not sure about Shimano (Coolheat)

 

My Ultegra was warranteed by Cool Heat - they DID ask for proof of purchase and I included customs payments. 

[Bart Visser]

Good evening

 

Looking to Buy 

ENDURACE CF 8.0 2019

 Can someone clear the confusion for me, 15% VAT and 15% Duty?

30% in total?

 

Bart

[eddy]

I have a Ultimate SLX 9.0 Disk with mechanical Dura Ace (size Small eq 54) I bought in June that is going on the classifieds soon.

 

PM if interested.

Edited November 27, 2018 by eddy

[Furbz]

i'd happily buy a canyon. but not now.

At the moment both the aeroad and ultimate have been around for 4 years.

canyon need to keep up with changes made from other big names. when they do (rumour is middle of next year) i will be looking hard at the bike

[Velouria]

i'd happily buy a canyon. but not now.

At the moment both the aeroad and ultimate have been around for 4 years.

canyon need to keep up with changes made from other big names. when they do (rumour is middle of next year) i will be looking hard at the bike

What changes?

[Patchelicious]

What changes?

Top tube bracing 

[Duane_Bosch]

Top tube bracing 

I've heard the aeroad will be fitted with 2 Arione's. But only on the Almost a Pro model. 

Edited January 18, 2019 by Duane_Bosch

[Velouria]

Top tube bracing 

I sat on my top tube two days after Christmas and it survived. And I pretty much ate enough food to feed a small nation over the festive season!

 

But, I don't have the Aeroad...

[Patchelicious]

I sat on my top tube two days after Christmas and it survived. And I pretty much ate enough food to feed a small nation over the festive season!

 

But, I don't have the Aeroad...

But are you one level below pro? 

 

 

 

 

Just joking Mr Button

['Dale]

I sat on my top tube two days after Christmas and it survived. And I pretty much ate enough food to feed a small nation over the festive season!

 

But, I don't have the Aeroad...

 

 

You've got the Endurace, again? Can't remember.

[Velouria]

But are you one level below pro? 

 

 

 

 

Just joking Mr Button

I am. You should see the passion and commitment I show when devouring a Christmas lunch.

 

Oh - bikes. Naah - pretty **** at that!

 

[Velouria]

You've got the Endurace, again? Can't remember.

Ultimate

 

['Dale]

Ultimate

 

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Whoossshhhh