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Posted

Hmpf, must say I am feeling left out with people getting their orders.

 

I ordered a set of Garmin Vector 3S pedals over a month ago (not from cwc) as I am convinced that my Tacx Bushido is cheating me out of watts. I am super keen to get them as it is my first power meter but I had accepted that they don’t fall within the right category and made peace with that. BUT now I see people getting pedals delivered and feel all cheated and jealous.

 

Still happy I ordered them, price has gone up by R3k in the interim, and at least the possible disappointment of me finding out that my disappointing power numbers are not measurement error is postponed.

 

 

 

its bike parts and a medical device. Your bike shop needs to be more imaginative

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Posted

@Christian.S Collected my order this morning.

 

 

Same for me.

Have you gone to fetch your order?

was under the impression that they arent doing collections during level 4?

Posted

Did i miss a memo or something ?

is there a new font we need to use to indicate when we are obviously taking the p1ss.

 

:P

No, I saw that.

 

It doesn't give you a mask to say whatever you want without consequence. You made an accusation of fraud, and it was nonsensical.

Posted

I received part one of my delivery, very happy and looking like an outstanding deal 7 weeks later.  Glad I helped myself to 2 sets of pedals

 

Assume the IDT will arrive when I am allowed out after 9am

 

I was informed that my indoor trainer will be arriving early next week, so yes, probably just in time for the announcement of relaxed exercise hours.  But Cape Town winter is coming, so I still plan on getting the most out of it.

Posted

I received part one of my delivery, very happy and looking like an outstanding deal 7 weeks later.  Glad I helped myself to 2 sets of pedals

 

Assume the IDT will arrive when I am allowed out after 9am

 

What is the status on your order now when you logon ?

Posted

Still no update on the website but I assume all orders should be dispatched in the next couple of days. 

I was informed that some stock was sold from other warehouses, so while they consolidate stock and transport, there are delays.

 

Not sure about the Trainers as that seems to be a landed/shipping issue delay.

 

But I was assured that my brakes were on their way to the Cape and would be dispatched early next week.

 

I think the inability to move things and having to run at one third staff has caused bigger delays and bigger logistic issues than anticipated.

 

I'm not making excuses for them, but from experience I can understand that processing thousands of orders while having to box, load, move, unload, unbox and sort with short staff could start having exponential time delays

Posted

Just spoke to our couriers for the stuff we send ... 

 

JIP, the couriers are now OPEN for business .... which sounds good ... until you realise :

 

- they were running short staff for many weeks, and need to gear up to work at full capacity

- all the lock-down specials needs to be shipped, not just a few biking stuff ... BIG volumes to be moved.

- flights are still minimal, and lots of stuff which was overnight may now be faster on a truck ....

 

 

It must be "fun" at each and every shop trying to get their shipments out and to their clients first ....

 

 

Equally so for the importers, HOPE they can now get their stuff from customs to the retailers  .... my purchase from PRE lock down is still stuck in transit to the distributor (not a CWC purchase) .... I was given fair notice pre-lockdown of their stock levels, and am patiently waiting.  I feel truly sorry for the dealers waiting for their goods.

Posted

Well, Chris Junior informed me yesterday that they would be shipping Kickrs from tomorrow and as I had placed my order in March mine would be in the first batched dispatched.

 

I am planning on holding them to that promise...

Well, I recieved a note from the couriers today, my Kickrs are on their way.

 

Promise kept.....

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