Jigghead Posted February 19, 2018 Share Been going to the same M&B on Thursday mornings to grab my Serious Cuppacino, no issue. This morning, the laaitie gives me a bill and says the reward only works on the Regular Cappucino. I call BS, show him the Ts &Cs on the reward where it clearly states the Serious size is also covered. But he insists the code doesn't work, so I tell him to then bring me a regular size. So, has anybody else experienced this? Or is this laaitie taking a fat chance?Just got a Serious Latte from M&B via Vitality. Perhaps your store is unsure? Vetplant 1 Link to comment Share on other sites More sharing options...
Lurch the stalker Posted February 19, 2018 Share Just got a Serious Latte from M&B via Vitality. Perhaps your store is unsure?On Friday last week I sent my mother one of my rewards to use at Mugg & Bean and, like Rookie, it also wouldn't accept the code, she just paid for the coffee. Link to comment Share on other sites More sharing options...
Frosty Posted February 19, 2018 Share Nothing Discovery related, but rather a difficult cashier at Koo-waai. On Wednesday last week I used my surprise reward, and wanted to pay for an additional breakfast for the wife. So I ordered one item on their "Rewards" list and another that I wanted. The cashier said I could only choose from the "Rewards" list. After spending a few minutes trying to convince her that I was "paying" for the second breakfast, so I was able to order whatever I wanted, I eventually just ordered two "smashed avo on toast" and walked away. Vetplant 1 Link to comment Share on other sites More sharing options...
dave303e Posted February 19, 2018 Share Vitality is volkak, tried all weekend to link a garmin device for the gf and it just says error...Then I look this morning and it logged sundays run and gave me points but didn't give me anything for saturdays run at all. In all honesty am thinking of moving away from discovery, they are just so full of sh!t. Reading above they are now accusing people of falsley claiming points. Previously have had the issue where you run 100 miles and get same points as for a 42km marathon. They then said they don't want to give points for excessively long races, but then they give extra points for doing an ironman>For which the reply was they want to reward the people for training so much- Like we didn't train for 100 mile trail runs. Common logic would state that they have no effing clue and sit in the tower trying to cover themselves and not lose out too much to the people who actually are fit, whilst praying on the couch slobs and failing new years resolutionists each year... Link to comment Share on other sites More sharing options...
The Ouzo Posted February 19, 2018 Share Vitality is volkak, tried all weekend to link a garmin device for the gf and it just says error...Then I look this morning and it logged sundays run and gave me points but didn't give me anything for saturdays run at all. In all honesty am thinking of moving away from discovery, they are just so full of ****. Reading above they are now accusing people of falsley claiming points. Previously have had the issue where you run 100 miles and get same points as for a 42km marathon. They then said they don't want to give points for excessively long races, but then they give extra points for doing an ironman>For which the reply was they want to reward the people for training so much- Like we didn't train for 100 mile trail runs. Common logic would state that they have no effing clue and sit in the tower trying to cover themselves and not lose out too much to the people who actually are fit, whilst praying on the couch slobs and failing new years resolutionists each year...are you part of discovery for vitality or for the medical aid ?If its for vitality then you will always find problems with any rewards scheme out there. Frosty and Sniffie 2 Link to comment Share on other sites More sharing options...
dawnh100 Posted February 19, 2018 Share No points for me either. 6 hours yesterday and 1 hour today. App shows last sync was yesterday Website says they are aware of the issue and are "working" on it. They suggest a link / delinkIf you have a Garmin - whatever you do - DO NOT de-link and re-link. There is (was?) an issue where the de-link happens in your side, but nit in their back-end system. It took me nearly three weeks, endless stress, time and phone-calls before we eventually managed to get enough frustration on social media for them to allocate a devices expert to de-link it and delete it in their back-end system so that the whole thing could be relinked. According to Garmin - both sets of developers and technical experts are working on a "permanent" solution. Link to comment Share on other sites More sharing options...
Frosty Posted February 19, 2018 Share If you have a Garmin - whatever you do - DO NOT de-link and re-link. There is (was?) an issue where the de-link happens in your side, but nit in their back-end system. It took me nearly three weeks, endless stress, time and phone-calls before we eventually managed to get enough frustration on social media for them to allocate a devices expert to de-link it and delete it in their back-end system so that the whole thing could be relinked. According to Garmin - both sets of developers and technical experts are working on a "permanent" solution.^^^ this Took me 8 days to get the delink/relink sorted. Don’t do it. Sent from my iPhone using Tapatalk Vetplant 1 Link to comment Share on other sites More sharing options...
lechatnoir Posted February 19, 2018 Share Vitality is volkak, tried all weekend to link a garmin device for the gf and it just says error...Then I look this morning and it logged sundays run and gave me points but didn't give me anything for saturdays run at all. In all honesty am thinking of moving away from discovery, they are just so full of ****. Reading above they are now accusing people of falsley claiming points. Previously have had the issue where you run 100 miles and get same points as for a 42km marathon. They then said they don't want to give points for excessively long races, but then they give extra points for doing an ironman>For which the reply was they want to reward the people for training so much- Like we didn't train for 100 mile trail runs. Common logic would state that they have no effing clue and sit in the tower trying to cover themselves and not lose out too much to the people who actually are fit, whilst praying on the couch slobs and failing new years resolutionists each year... as soon as you enter the rarefied atmosphere you describe, Vitality and their algorithms fall flat. as part of the endurance thingy, i could care less about a free weekly coffee - it's the flight discounts i'm after for workouts i'm doing anyway Vetplant 1 Link to comment Share on other sites More sharing options...
fanievb Posted February 19, 2018 Share If you have a Garmin - whatever you do - DO NOT de-link and re-link. There is (was?) an issue where the de-link happens in your side, but nit in their back-end system. It took me nearly three weeks, endless stress, time and phone-calls before we eventually managed to get enough frustration on social media for them to allocate a devices expert to de-link it and delete it in their back-end system so that the whole thing could be relinked. According to Garmin - both sets of developers and technical experts are working on a "permanent" solution. ^^^ this Took me 8 days to get the delink/relink sorted. Don’t do it. Sent from my iPhone using Tapatalk too late.... Vetplant 1 Link to comment Share on other sites More sharing options...
bertusras Posted February 19, 2018 Share Mine just pulled through, after some time waiting. Very peculiar how it only affects some people, where as others have little to no issues. Link to comment Share on other sites More sharing options...
2wieltjies Posted February 19, 2018 Share Both Wife and my points did not pull till late last night - both Garmin devices. Oh yeah took me week to link wife's new Garmin watch. DO NOT de-link. lol We already made this year totals, now only the weekly goals. I love my free coffee. Edited February 19, 2018 by 2wieltjies Vetplant 1 Link to comment Share on other sites More sharing options...
Sniffie Posted February 19, 2018 Share Hi all. Looking for recommendations for a vitality friendly heart rate monitor for my wife. Her polar FT 60 gave up the ghost after some years of service. We both had our share of troubles with signal quality of the polar chest belts and units. Must preferably be something not so big and masculine looking. (She is quite small and dainty! ❤️) Looks like Garmin and vitality are having compatibility issues? Link to comment Share on other sites More sharing options...
bertusras Posted February 19, 2018 Share What sort of exercise does she do? I swear by Wahoo Tickr belts: https://sport.takealot.com/sport-wahoo-fitness-tickr-ant-bluetooth-heartrate-belt/PLID41019883 Pair it to your Garmin, pair it to your Phone, pair it to your Trainer, pair it to the Gym bike, it just works. If she still needs a device as well, that's another story. Sniffie, Vetplant and dawnh100 3 Link to comment Share on other sites More sharing options...
HdB Posted February 19, 2018 Share Looks like Garmin and vitality are having compatibility issues?Depends on Vitality's mood, really. A few weeks ago, I had trouble with my workouts using a Tomtom Spark/Runner2, and my wife's Garmin loaded fine. The Tomtom's are not too bulky, and can use the wrist HR OR a bluetooth strap (I use my Tickr, when I'm wearing it anyway, wrist HR for running). But Tomtom's wearable side might be shutting down, so who knows how long you might still get support or new straps (already difficult).My wife has a Garmin 225, it is really a bit bulky for her. Maybe something like the Vivofit HR? Link to comment Share on other sites More sharing options...
Vetplant Posted February 19, 2018 Share Hi all. Looking for recommendations for a vitality friendly heart rate monitor for my wife. Her polar FT 60 gave up the ghost after some years of service. We both had our share of troubles with signal quality of the polar chest belts and units. Must preferably be something not so big and masculine looking. (She is quite small and dainty! ❤️) Looks like Garmin and vitality are having compatibility issues?Most of the replies will probably recommend Garmin, and with good reason, they have good products and good after sales support. The Garmin-Vitality issues are usually resolved quickly. Your budget does determine allot though.Under R1500: Wahoo Ticker with existing Smartphone, run Polar Beat AppUp ro R3500: One of the Garmin Forerunners, take your pickUp to R5000: Garmin Vivoactive 3Up to R10k: Garmin Fenix 5s Dirkitech and Sniffie 2 Link to comment Share on other sites More sharing options...
Sniffie Posted February 19, 2018 Share What sort of exercise does she do? I swear by Wahoo Tickr belts: https://sport.takealot.com/sport-wahoo-fitness-tickr-ant-bluetooth-heartrate-belt/PLID41019883 Pair it to your Garmin, pair it to your Phone, pair it to your Trainer, pair it to the Gym bike, it just works. If she still needs a device as well, that's another story. Thanks, mainly indoor cycling (spinning), some mountain biking over weekends and a little bit of jogging. Link to comment Share on other sites More sharing options...
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