EvoBikes and Janos Thief or Honest ?

[Holmsie]

1 minute ago, Danger Dassie said:

Speak to people on the hub as you would anywhere else in life, and you'll get the appropriate response.

Completely agree that courtesy is non-negotiable for all parties concerned.

[LazyTrailRider]

I’ll just leave this here: https://www.instagram.com/reel/C1PaagIoarL/?igsh=NzU4NXExNGVkNGds

[Bub Marley]

Only had good dealings with Evobikes so far as well. Will wait for them to respond accordingly before making any assumptions.

 

I also think the OP is allowed to feel aggrieved if the service levels are not at the correct standard. I do think he could’ve gone at it in a better way though. At the same time, i also feel that hubbers sometimes are blindly loyal to certain bike shops or people because they haven’t had issues. I think it’s fine to praise a certain bike shop but I also think we shouldn’t protect them when they’ve done wrong.

 

In saying that, I hate taking these things online. I try and sort my issues out in person. I think we are far too quick these days to just jump on social media and bash companies. 

[Ispeed_V]

Always had excellent service from both Janos and Naas.

 

[GhostRiders]

Ok let me answer this best I can as there are alot of comments

1 -His rudeness towards me stems from in instore interaction with me  numerous times , The point where I gave up was when the Lady that sits in front called him to assist me and he just proceeded to ignore me

2 -Calling the shop has for the most part gone unanswered and not returned

3-This would be the second refund that needed to be done and yes the first one went through fairly smooth

 

[waveduke]

Am I the only one who notices the pattern here???
BikeShops without a beer fridge seem to struggle with customer satisfaction...

Disclaimer:
I only received excellent services from Janos and Droo. 🙂

[Guest Mike Dewing]

1 minute ago, Bub Marley said:

Only had good dealings with Evobikes so far as well. Will wait for them to respond accordingly before making any assumptions.

 

I also think the OP is allowed to feel aggrieved if the service levels are not at the correct standard. I do think he could’ve gone at it in a better way though. At the same time, i also feel that hubbers sometimes are blindly loyal to certain bike shops or people because they haven’t had issues. I think it’s fine to praise a certain bike shop but I also think we shouldn’t protect them when they’ve done wrong.

 

In saying that, I hate taking these things online. I try and sort my issues out in person. I think we are far too quick these days to just jump on social media and bash companies. 

Nah, sometimes it’s expectations and feelings of self importance that need to be realigned.. 

And the hub will sort that **** out quick sticks 🤣🤣🤣 

[mikkelz]

Running out of popcorn with all these shame the bike shop/owner threads this week! 😜

[zeerpuD1]

I’ve been dealing with Janos for years now. No better guy to do business with. Had no problems what so ever,  just very good service. Maybe your problem is elsewhere 🤔 

[Two-Stroke]

2 hours ago, Shaheedalex said:

be told I hate complaining infact I can complain about every s

@Shaheedalex You have the right to feel aggrieved and voice your side of a story, and a public forum audience has the right to comment in whichever they want to (as long as laws aren't broken). There's no winner or loser here.

So what's the goal? We assume you feel ignored, want to get the Janus' attention, and ultimately want your R150 refunded.

There are many ways to get what you want, but how you do it, and how you treat people is a measure of the calibre of person you are. Try being kind first.

The tone of your subsequent replies in the thread to other Hubbers is also abrasive.  Maybe it was unintended and you didn't mean to come across this way, but that's how it was received.

Instead of loaded accusations in a thread title like "thief", consider something like "Attention Evobikes & Janus".

Instead of a personal attack in the first thread message, consider calmly stating your facts and saying what you want. Start by mention tagging @Evobikes and/or @EVOBIKES ONLINE STORE and say you're posting on Bikehub because your emails and phone calls have gone unanswered. Ask them to find your emails and reply to you so that the refund can be finalised.

If however your intention for this thread is less about the R150 refund and more about publicly airing your opinion of Janus as a business owner, then say that and don't muddy it into a refund battle.

Not excusing their lack of response to your emails in any way, but we doubt Evobikes is out to target you, so unless you've omitted some important context, it's very likely they'll sort you out.

 

 

Edited January 25, 2024 by Two-Stroke

[hansolo]

Looks like "Comments on Bikeshops" will be going the way of "Comments on Adverts" soon if this trend continues...

Just be "lekker"!

[NeverNotRolling]

2 hours ago, Pandatron said:

Shebeen and Chrisf will have to replace their keyboards soon

I think ChrisF must've replaced many a keyboard by now...

[gemmerbal]

26 minutes ago, Two-Stroke said:

@Shaheedalex You have the right to feel aggrieved and voice your side of a story, and a public forum audience has the right to comment in whichever they want to (as long as laws aren't broken). There's no winner or loser here.

So what's the goal? We assume you feel ignored, want to get the Janus' attention, and ultimately want your R150 refunded.

There are many ways to get what you want, but how you do it, and how you treat people is a measure of the calibre of person you are. Try being kind first.

The tone of your subsequent replies in the thread to other Hubbers is also abrasive.  Maybe it was unintended and you didn't mean to come across this way, but that's how it was received.

Instead of loaded accusations in a thread title like "thief", consider something like "Attention Evobikes & Janus".

Instead of a personal attack in the first thread message, consider calmly stating your facts and saying what you want. Start by mention tagging @Evobikes and/or @EVOBIKES ONLINE STORE and say you're posting on Bikehub because your emails and phone calls have gone unanswered. Ask them to find your emails and reply to you so that the refund can be finalised.

If however your intention for this thread is less about the R150 refund and more about publicly airing your opinion of Janus as a business owner, then say that and don't muddy it into a refund battle.

Not excusing their lack of response to your emails in any way, but we doubt Evobikes is out to target you, so unless you've omitted some important context, it's very likely they'll sort you out.

 

 

This.

 

And, using full sentences and proper email etiquette will more often than not get the desired response. How people still struggle to use "is/am/are" is beyond my scope of knowledge.

Oh look, Friday, are that yoos?

[Guest Mike Dewing]

Checking out evobikes.co.za, got some good deals.! 🤘🏻😃

thanks OP

[Koos Likkewaan 2]

3 hours ago, Teamcliff said:

Aaaaaaaand another one. Also with so many points I'd like to go over, but I think I'm over this Sisyphean excercise. At least for now. 

 

Had to google that one.🙈

[ChrisF]

4 hours ago, Shaheedalex said:

I am fully aware that he is a rude person so should I add thief to his discription going forward?

 

Anyone else have this with him or EvoBike? 

 

WOW !!!!

 

I have been dealing with Janos from around 2016.

 

ALWAYS friendly !!!

 

 

Calling him a "thief" ..... WOW !!!!!!!!  I have lost count of the number of times he has helped me out with small parts, which I simply could not get in any shop.  He would start digging about and "maak a plan", but he always helped.  Recently he sent me a WhatsApp when a part came in that was out of stock in SA for more than a year, proceeded to keep it in a drawer for a few days until I could pick it up.

 

 

So to answer your question: "NO, my experiences with Evobikes is completely different to yours."

 

 

Janos ou maat, doen so voort 

 

 

 

 

My only "gripe" is their new address .... the old one was next to my regular cycling route, was so easy to pop in and have a chat.  The new address is not as convenient for me ..... I may have to start asking @Me rida my bicycle to pop in on my behalf 

 

 

 

Mensig, maar mense se gathare is taai die tyd van die jaar ..... wat gaan aan ?